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Operations Manager

Location:
Montgomery, IL
Posted:
September 24, 2015

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Resume:

James W. Berry, AAP

** ******* ******

MONTGOMERY, ILLINOIS, 60538

CELL: 630-***-**** HOME: 630-***-****

acrtyz@r.postjobfree.com

Career Objective

Accomplished business professional with over 25 years experience as an Operations Manager in the financial industry seeking to leverage extensive background in Operations, Vendor Management, Information Security and Business Continuity Planning in an Operations Management Support and Delivery position. Extremely motivated and eager to demonstrate quantifiable results in accuracy and productivity to contribute to a company's continued success.

Qualifications Summary

Leader who develops productive teams accomplishing objectives while growing productivity

Strategic thinker, focused on planning, and then executing to produce measurable results

Adept communicator who listens and asks questions to understand and accomplish vision

Vendor Management Officer proficient in vendor selection, capital budget and expense management, cost containment, SSAE 16, SOC 1 and SOC 2 reviews and day-to-day operational activities

Information Security Management Officer proficient in policy writing, security implementation, and staff training

Project Management Officer with proven ability in leading teams of individuals in several core data conversions, system upgrades, software installations, bank acquisitions and consolidations

Maintain strong external and internal customer relationships and strategic partnerships

Work Experience

EVERGREEN BANK GROUP, OAK BROOK, IL

Vice President, Jul 2012 – Jun 2015

Collaborate with senior managers and departmental decision makers to identify and solve a variety of problems to clarify management objectives

Develop business methods, policies and procedures for all aspects of the operations area of the Company

Plan, direct, or coordinate the day-to-day activities of staff analyzing workflow, establishing priorities, developing standards, and setting deadlines

Direct and coordinate the approval or rejection of overdrafts within customer accounts according to established policies and procedures

Direct the staff responsible for the processing of over 50,000 monthly loan payments processed within the Company's lockbox area while maintaining less than a .01% posting error ratio

Direct the staff responsible for processing over $50 million in wire transfers monthly with a 100% accuracy ratio

Direct the staff within the funding desk operations responsible for overseeing and accounting for the Company's $635 million in assets

Direct, develop, and coordinate the Company's Vendor Management Program with 100% approval from both internal and external examiners

Review Service Level Agreements, SSAE16, SOC 1 & SOC 2 reports prior to recommending the approval or dismissal of vendors to Senior Management and Board of Directors for all areas of the Company

Direct, develop and coordinate the Company's Information Security and Information Risk Programs with 100% approval from both internal and external examiners

Conduct Information Security and Information Risk annual training to the Board of Directors, Management, and Staff members

James W. Berry, AAP

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Direct, develop, and coordinate the Company's Disaster Recovery Program with 100% approval from both internal and external examiners

Conduct periodic testing of the Company's Disaster Recovery Program employing mock disasters and table top exercises with superior results

Present periodic updates regarding department operations and results to the Board of Directors and Senior Management

Direct, develop, and coordinate the Company's ATM and Debit Card Fraud Program while maintaining losses to less than $10,000 annually

ALPINE BANK & TRUST, ROCKFORD, IL

Assistant Vice President, Feb 2009 – Jul 2012

Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines

Control operational budget and expenditures

Evaluate data processing proposals to assess project feasibility and requirements

Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines

Provide users with technical support for computer problems

OLD SECOND NATIONAL BANK, AURORA, IL

Vice President IT Operations, Nov 1999 – Nov 2008

Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing

Manage project execution to ensure adherence to budget, schedule, and scope

Develop and manage annual budgets for information technology projects

Monitor the performance of project team members, providing and documenting performance feedback

MERCHANTS BANK, AURORA, IL

Accounting Manager, Sep 1979 – Nov 1999

Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards

Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs

Analyze business operations, trends, costs, revenues, financial commitments, and obligations to project future revenues and expenses or to provide advice

Education

AURORA UNIVERSITY, AURORA, IL

Bachelor of Science, November 2002

Major: Organizational Management

Credentials and Licenses

Accredited ACH Professional (AAP) - NACHA

Certificate of Accounting, American Banking Institute

President Jack Henry SilverLake Mid-States Regional Users Group

Treasurer and Board Member Jack Henry SilverLake National Users Group



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