Reena Khosla A-** Oriental Apartments,
Plot No. *0, Sector 9, Rohini
New Delhi -110 085
Mobile : 981*******
Email : ***********@*******.***
PROFESSIONAL EXPERIENCE SUMMARY
I have been working in an administrative/trainer role where my duties included document management, help desk management through email and phone calls, handling grievances and providing solutions in time, organizing meetings and recruiting/training of Employees.
WORK EXPERIENCE
Apar India College of Management & Technology-Authorized Centre of SMU (since September 2008)
Head – Operations (September 2012 – June 2015)
Review resumes and conduct interviews for new Employees and students for campus placements
Delegate and provide ongoing guidance and support to the employees to complete their action plans
Handling students Grievances and providing solutions in time
Active follow-up with University via email/mails/telephonic conversations for redressals pertaining to Admissions, Projects, Assignments, Re-registrations, Re-sitting, Readmission, Centre Transfers and other Academics Administration
Increasing the business by communicating with the students via bulk Emails and SMS and thus getting referrals
Getting approvals for Project Examiners from the University
Monitoring and Controlling the online booking system for Examinations and the University portal developed in SAP
Head of Department - Information Technology (September 2008 - September 2012)
Enhancing Teaching & Knowledge skills of Lecturers
Organizing Guest Lectures & Seminars for the welfare of the students
Actively teaching UG & PG students
Central Reserve Police Force Public School (July 2006 - May 2008)
Assistant Junior Programmer
Supervised students in their Project development (Web Base, Visual Basic & C++)
Taught Flash 5.0 to Class VI - VIII
Made project for tracking student’s information for school (Visual Basic/Ms Access)
Freelance Lecturer/Consultant (Nov 2000 – July 2006)
Meera Bai Polytechnic (May 2003 - July 2006)
Taught Autocad to Interior Design & Masters of Operation Practices Departments
Kasturba Polytechnic (June 2001 - June 2003)
Taught Short Term Courses in Ms-Office to the UG and PG students
Board of Technical Education (June 2001 – June 2004)
Assessor Computer Sciences for UG and PG students
IMS Ghaziabad (May 1998 – May 2000)
Taught UNIX to Post Graduate Diploma in Computer Applications students
Dr. Charan Singh University,Meerut (1999)
Assessor & Paper Setter UNIX, Bachelor of Computer Applications students
Marian De Ruyter fashion illustrations / trend consultant, Holland (Jan 2002 - April 2002)
Marian De Ruyter is one of the fore most Free Lancer for the Fashion Illustrations in Europe.Assisted her in her Fashion Illustrations, Collages and other Computer related graphics.
Netwave Technology Ltd, Azadpur (April 2001 - Jan 2002)
Provided Technical support to their existing Franchisees
Created new Franchisees
Recruitment and Upgrading the staff according to the needs of the Organization
SRS Infotech, Laxmi Nagar (Nov 2000 - April 2001)
Consultation on Structured teaching guides pertaining to chapter material
Recruitment of the Staff
Operations related to Marketing and Academics
Mohan Softwares Pvt Ltd - Franchisee Aptech Ltd (Oct 1992 - Nov 2000)
Centre Manager ( Sept 1998 - Nov 2000)
Supervised a staff of 25
Supported management in handling the Centre Operations, in terms of Technical, Marketing, Recruitment and Expansion
Developed Online Examination System which included objective type questions to be solved by students online in a specific period of time, using Visual Basic, Oracle and Windows 98
Coordinator (Sept 1996 – Sept 1998)
Responsible for growth and smooth functioning of batches
Supporting Faculties in their Technical Skills
Developed a Payroll Generation program using FoxPro
Senior Faculty (Oct 1992 - Sept 1996)
Provided support to students in project handling & debugging in FoxPro & COBOL
Teaching Computer Science and Information Practices
National Institute of Technology & Management (Oct 1989 - Sept 1992)
Academics Head
Provided training to Army Officers (including Cornels and Brigadiers) in Sena Bhawan for Office Automation
Management and Coordination of the various courses held at the Institute
MAJOR STRENGTHS
Ability to bring desired results in time
Inter Personal and communication skills
Sincere and Hardworking
In-depth knowledge of working of any Educational Institute
Good in Advance Ms-Excel
ACADEMICS QUALIFICATION
Masters in Computer Applications Maharishi Dayanand University, Rohtak, 2009
Developed a web site on 4 People Technologies, an organization dealing in education, software and manpower using ASP.Net
Developed TIC TAC TOE, game in C++ using concepts of AI & Graphi
Developed Library Management, project in Visual Basic, Ms Access, WindowsXP
Post Graduate Diploma in Marketing and Sales Management, Bhartiya Vidya Bhawan, (affiliated to Dr. Rajinder Prasad Institute of Management Studies, Bombay), 1991
Post Graduate Diploma in Computer Applications, The Institute of Software Technology, (Affiliated to IIMT, Ghaziabad), 1989
Bachelor of Science, University of Delhi, 1988
All India Senior School Certificate Examination, 1985
Secondary School Examination Certificate, 1983
( Reena Khosla )