Joelette Carson

**** ****** ****** **. ***.***

843-***-****

acrtp8@r.postjobfree.com

MEDICAL ADMINISTRATIVE ASSISTANT

Insurance Verification;Medical Records;Patient Services Receptionist; Scheduling

Administrative professional with customer service experience who is motivated to be a valuable member of the team. Education and professional experiences blended together to build skill sets that are transferable to most healthcare settings. Patient support, scheduling, record-keeping, and front office functions that keep a medical office operating efficiently. Interpersonal communicator with track record of successful problem solving with positive outcomes. Work responsibly with a positive attitude and high performing team member.

EDUCATION

Bowman High School, Bowman, SC

General Studies, Diploma, May2004

FORTIS COLLEGE ONLINE, Centerville, OH

Associate of Applied Science, Medical Administrative Assistant, June 2013

Relevant coursework included: Fundamentals of Medical Billing and Coding, Insurance Verification, Medical Records Management, HIPPA, HCPCS Compliance and Credentialing, Medical Transcription, Electronic Medical Office Procedures, and Microsoft Office

SKILLS AND QUALIFICATIONS

Computer proficiency: Windows, Microsoft Word, Excel, PowerPoint, Internet Navigation and Research

Office equipment: Copier, Fax, Scanner, Multi-lined Telephone System

Customer Service Representative

WPM 35

Production oriented leading to significant results

Positive attitude and team player

PROFESSIONAL EXPERIENCE

Dorchester Seniors Inc., Summerville, SC August 2017- Current

Operate state and company vehicle; provide safe transportation for seniors; handle state and company transportation paperwork;deliver in-home bound meals

EVOLUTION OF BEAUTY, Saint George, SC February 2011 –Current

Cosmetologist

Interact with customers to build a reputable following and repeat business.

Provide exceptional cosmetic services including hair care.

Maintained accurate customer records to insure that information was available from appointment to appointment.

Monitored and tracked inventory; ordered supplies on a timely basis to insure services could be delivered.

Answered multi-lined telephone system; scheduled customer appointments; confirmed appointments.

Accepted payments for services rendered; maintained accurate accounts receivable records.

QUICKTRIP, Bowman, SC February 2009 – January 2011

Customer Service Cashier

Managed the store opening and closing procedures performing with reliability and exceptional customer service.

Performed in a high volume store that required significant multi-tasking to deliver the best services to customers.

Monitored and tracked inventory; ordered merchandise with management approval; interacted with vendors; checked-in deliveries; stocked merchandise on store shelves with a neat appearance.

Processed customer transactions in a timely manner and with a positive attitude.

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