Medical Administrative Assistant
Resume:
Joelette Carson
**** ****** ****** **. ***.***
********@*****.***
MEDICAL ADMINISTRATIVE ASSISTANT
Insurance Verification;Medical Records;Patient Services Receptionist; Scheduling
Administrative professional with customer service experience who is motivated to be a valuable member of the team. Education and professional experiences blended together to build skill sets that are transferable to most healthcare settings. Patient support, scheduling, record-keeping, and front office functions that keep a medical office operating efficiently. Interpersonal communicator with track record of successful problem solving with positive outcomes. Work responsibly with a positive attitude and high performing team member.
EDUCATION
Bowman High School, Bowman, SC
General Studies, Diploma, May2004
FORTIS COLLEGE ONLINE, Centerville, OH
Associate of Applied Science, Medical Administrative Assistant, June 2013
Relevant coursework included: Fundamentals of Medical Billing and Coding, Insurance Verification, Medical Records Management, HIPPA, HCPCS Compliance and Credentialing, Medical Transcription, Electronic Medical Office Procedures, and Microsoft Office
SKILLS AND QUALIFICATIONS
Computer proficiency: Windows, Microsoft Word, Excel, PowerPoint, Internet Navigation and Research
Office equipment: Copier, Fax, Scanner, Multi-lined Telephone System
Customer Service Representative
WPM 35
Production oriented leading to significant results
Positive attitude and team player
PROFESSIONAL EXPERIENCE
Dorchester Seniors Inc., Summerville, SC August 2017- Current
Operate state and company vehicle; provide safe transportation for seniors; handle state and company transportation paperwork;deliver in-home bound meals
EVOLUTION OF BEAUTY, Saint George, SC February 2011 –Current
Cosmetologist
Interact with customers to build a reputable following and repeat business.
Provide exceptional cosmetic services including hair care.
Maintained accurate customer records to insure that information was available from appointment to appointment.
Monitored and tracked inventory; ordered supplies on a timely basis to insure services could be delivered.
Answered multi-lined telephone system; scheduled customer appointments; confirmed appointments.
Accepted payments for services rendered; maintained accurate accounts receivable records.
QUICKTRIP, Bowman, SC February 2009 – January 2011
Customer Service Cashier
Managed the store opening and closing procedures performing with reliability and exceptional customer service.
Performed in a high volume store that required significant multi-tasking to deliver the best services to customers.
Monitored and tracked inventory; ordered merchandise with management approval; interacted with vendors; checked-in deliveries; stocked merchandise on store shelves with a neat appearance.
Processed customer transactions in a timely manner and with a positive attitude.
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