Haji Hamid

909-***-****

acrtnw@r.postjobfree.com

OBJECTIVE

To obtain a position which will allow me to utilize Technical Computer Managerial as well as SEO/SEM abilities. Highly motivated and detailed-oriented professional with exceptional leadership and communication skills. Adaptable team player recognize for willingness to learn and comprehend newly acquired skills.

WORK EXPERIENCE

Bazzetto

IT Freelance

July 2015 – Present

Windows all versions support ms office support iPhone and Android support Mac and Windows servers Desktop support Network printers Google Docs Training

Catholic Charities

IT Freelance

January 2013 – Present

Setting up network printers

Setting up networks

Removing Virus

Implementing Google Docs and support

Gorilla Marketing

IT/SEO/Research

September 2011 - October 2012

Network Administrator

Managing Windows Server, Exchange 2003/2010

Fixing Computer Hardware/Software

System Imaging

Creating Email Accounts, Network Profiles

Troubleshoot Zebra printers

Developing Programs, Writing Scripts, Automating Spreadsheets, Creating Macros

PC And Mac Support

Maintain Network Printers

Creating 909-***-****, Web Content Management

SEO Analytics, Creating Campaigns, Managing Campaigns

Achieved First Page Ranking on Google with Keyword/Ad Testing

CMS WordPress, Movable Type, QuickBooks

Video Optimizing on Youtube

First Page Image Ranking on Google

Link Building/Back Linking on Blogs to Drive Traffic to the Site

Creating Meta Tags, Meta Title/Descriptions for Landing Pages

Reducing Bounce Back Rates

Manage PPC Search, Organic Search

Social Media Marketing

Writing Titles and Descriptions

Google AdWords, Ad Center

Email Marketing

Market Place Research

Product Research

Tech Support/Help Desk

Troubleshooting Iphones, Ipads, Blackberry, Android Phones, Google Apps, IOS Apps

Remote Desktop Support

Call Center

Yahoo - Burbank, CA

Network Quality/IT/DESKTOP SUPPORT

March 2010 - January 2011

Adult Listing Editor

Implemented various Excel, Word, and Java programs for Yahoo Fraud, Accounting, Content Solutions, Value review and Customer Service Department.

Thoroughly check submitted ad listing for content, relevancy and quality

Approve, denied, or optimize new and changed ad listing submissions based on policy guidelines

Review client title and descriptions for correct grammar, spelling and punctuations.

Process ad listing in a timely matter with efficiency and accuracy.

Developed programs VBA

Preformed automated tasks with AHK scripts.

Troubleshoot desktop computers and company laptop computers.

Remote desktop support

Call Center

Help desk

Managing and Creating Ad Campaigns

Yahoo - Burbank, CA

Value Review/Desktop Support

August 2006 - February 2009

SEO/SEM

Optimizing Advertisers Campaigns

Suggesting relevant keywords, rewriting creative's for PPC accounts

Created Ad campaign for existing advertisers for better traffic

Implemented various Excel, Word, and Java programs for Yahoo Fraud, Accounting, Content Solutions, Value review and Customer Service Department

Thoroughly check submitted ad listing for content, relevancy and quality

Approve, denied, or optimize new and changed ad listing submissions based on policy guidelines

Review client title and descriptions for correct grammar, spelling and punctuations.

Process ad listing in a timely matter with efficiency and accuracy.

Developed VBA programs€

Preformed automated tasks with AHK scripts.

Troubleshoot desktop computers and company laptop computers.

Universal Switching Corporation Los Angeles, CA

QA Inspector Supervisor / Tester

June 2006 - August 2006

Creating and proof reading of documentation

Creating procedures for incoming and outgoing inspection

Creating procedures for ISO-9000

Source Inspection

Dealing with vendors through email or phone to check on shipping and or problem rectification

Incoming and outgoing inspection of PCB boards

Medical Insurance Collector Bellflower, Ca

December 2005 - March 2006

Receiving 30-50 inbound calls per day from insurance companies regarding workers comp liens

Placing 15-20 outbound calls to Insurance companies concerning delinquent accounts

Utilized HFCA-1500, UB-92 forms for billing purpose and miscellaneous office duties

GNP Computers Monrovia, CA

Supervisor System Tester/Hardware/Software Tech

December 1999 - November 2005

Building APC CPU Units, PC Units. Debugging Hardware. System Tester testing Unix, Linux Based Software.

Help Desk Support, PC Troubleshooting, RMA Tech

Front Desk, Customer service, Administrative Assistant, Office Filing, Answering Phones, Sorting and Delivering Mail, Ordering Office Supplies, Scheduling Appointments, Meeting with outside venders, Delegating Task and Responsibilities within the department.

Contacting and dealing with customer problems via phones or e-mail.

Customer Services

LAX Gateway Freight Service Los Angeles, CA

Office Agent

January 1994 - September 1997

Office Agent job duties consisting of handling airway billing for KLM, Cathy Pacific, Taca Airlines, and China Eastern. Phones, Filing

Front Desk, Customer Service

Meeting the flights accounting for all cargo on the plane and data entry

Front Desk Answering Inbound Calls

Placing Outbound Calls to the Airlines

warehouse forklift driver

Order picker

pallet jack operator

EDUCATIONHigh School

Bonita, La Verne, CA

SKILLS

Strong Computer Knowledge of Windows 95, 98, XP, Vista, Windows 7, VBA, AHK, HTML, POP, IMAP, OWA, STMP, TCP/IP, DNS, Windows Small Business Server 2003/2010, Exchange Sever 2003/2010, Autotask, Macs IOS VOIP Building or Managing Websites Active Directory Cpanel System Imaging

SEO, PPC Search, Organic Search, Word Press, Movable Type, Constant Contact, Promo Labs, Manage Web Content, Web Admin, Google AdWords, Ad Center

Debug and Troubleshooting Computer Software and Hardware, Baan Database

Computer Chip and Pick Programming

Proficient in AHK/VBA Script Programming

ESD Training, Team Building Skills

Strong Customer Service and Phone Skills

Fax Machines, Photocopiers, Printers and Zebra Printers

Strong Knowledge of Microsoft Word, Excel, Access

Answering and transferring calls on a switchboard in a fast pace work environment

Document Filing and Data Entry

Certifications

IPC Certification, Flow based Manufacturing, Baan 1

ACCOMPLISHMENTS

Created scrips to automate tasks for Yahoo Network Quality Department that is also being used by Yahoo Bangalore.

Was able to automate task for Yahoo Fraud Team and Customer Service with VBA and AHK scrips which if done manually it could take 20 to 25 minutes. With the scripts it only takes 3 seconds which saves a lot of time.

Was Able to create a GUI Script for a process that took 5 to 10 minutes to be done in 15 seconds.

I'm Always looking for new and improved ways to improve productivity with new ideas.

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