Carole A. Young
**** ********* **. ****, *******, TN 38119
acrtfb@r.postjobfree.com
SKILLS SUMMARY
Extensive experience working with families and the elderly under difficult circumstances. Strong interpersonal skills and customer relations. Good office and administrative capability. Additional strengths in planning, coordination and implementation. Good attention to detail and sound work ethic.
EMPLOYMENT
Funeral Director
Forrest Hill Funeral Home
February 2005-January 2015
Memphis,TN.
Managed funeral arrangements for families
Filed Insurance
Ensured death certificates were accurate and filed
Coordinated with other cemeteries for burial arrangements
Other office and administrative duties
Relay Operator
MCI
November 2004-March 2005
Memphis, TN
Focused on hearing impaired customers
Funeral Director
Memorial Park Funeral Home
December 1999-May 2004
Memphis, TN
Managed funeral arrangements for families
Filed Insurance
Ensured death certificates were accurate
Coordinated with other cemeteries for burial arrangements
Other office and administrative duties
Administrative Assistant
To Vice-President
Memorial Park Funeral Home
August 1993-December 1999
Memphis, TN
Managed office
Ensured death certificates were accurate and filed
Filed insurance claims
Assisted six funeral directors and one vice-president
Owner/Manager May 1989-April 1993
Déjà Vu Antique Mall
Memphis, TN
Managed office
Book Keeping
Brokered for 30 dealers
EDUCATION
CERTIFICATIONS
East High School, Memphis, TN Graduated 1963
Miller-Hawkins Business College 1963-1964
Funeral Director License, State of TN, 1997 (license current)