Administrative Assistant Customer Service

Karen Rodriguez

***** ** ** ** ** Miami, FL. ****5

acrt67@r.postjobfree.com 786-***-****

Skype Karen.Rodriguez818

Summary of Qualifications

Skillful and dedicated Administrative Assistant with strong understanding of financial information and requirements and extensive experience in the coordination, planning, and support of daily operational and administrative functions.

Demonstrated capacity to provide comprehensive support for staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks, frequently with time sensitive requirements.

Proven track record of accurately completing research, reporting and information management efforts within time constraints.

Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

Proficient in Microsoft Office System, including Word, Excel, PowerPoint, Auto Cadd 21; experience with PeopleSoft Treasury and Accounts Payable modules; type 40 wpm with complete accuracy.

Professional Experience

Basic nica, s.a. - Rivas, Nicaragua 2011 to 2014

Green Solutions Construction and Management Company

Administrative Assistant /Office and CNC Supervisor

Provided administrative support to staff of 10; supported executives as needed, Managed all office duties including payroll, invoices, monthly expense reports and other sensitive and confidential documents.

Petty Cash Custodian

Customer Service and tour of our facilities

Commanding of all Auto Cadd designs for new projects

Supervised all CNC Machine cuts and operations

In control of all new construction material quotes and purchases

Quoted customers on new construction projects

In charge of bank deposits and withdrawals

LNR Property Corporation – Miami, Florida 2008 to 2009

Real estate investment and Management Company with $2 billion in assets under management in Florida, California, London and Germany.

Administrative Assistant - Treasury, Accounting and Planning

Provided administrative support to staff of 18 in three departments at corporation location; served as back-up to companywide receptionist, handling calls for 600 associates and supported executive office as needed, Managed a variety of time sensitive monthly functions, including distribution of monthly divisional reporting packages, preparation of PowerPoint presentations for technical accounting updates, and coordination of quarterly Board of Directors financial reporting packages. Coordinated annual effort to manage and archive department records.

Perform daily bank reconciliation

Bond Maintenance including requests for bonds, getting approval and submitting to surety

Update Bond schedule with bond activity and reconcile monthly

Coordinate handling of vendor invoices with accounts payable department

Compose and distribute inter-departmental memorandums (e-mail, document and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality

Handle all official company correspondence efficiently

American Bancshares Mortgage – Miami Lakes, Florida 2002 to 2007

One of the top wholesale lenders in Florida

Lock desk Manager/Secondary Marketing, 2005 to 2007

Responsible for company’s maximum gains on every Mortgage loan closed and sold to investors

In charge of Internal and External locks

Constant interaction with brokers and Investors regarding quotes, pricing and locks

Daily rate sheets posting and updates

Light post closing

Loan Processor/Broker Coordinator, 2003 to 2005

Assistant to Senior Underwriter

Gathered information to support mortgage closing process

Managed incoming loan submissions, from data entry, loan document verifications, Verification of employment, Verification of deposit and clearing all pending conditions on loans

Prioritized a broad range of responsibilities in order to meet deadlines

Receptionist/Office Assistant, 2002 to 2003

Answered phones and met with the clients to answer their inquiries.

Managed filing, faxes, copies, receiving and sorting daily mail and any other office related duties as needed

Prepared company documents and correspondence and performed light data entry

Education

Miami Lakes Technical School – Miami Lakes, Florida 2000 to 2002

Certificate of Accounting Operations

Miami Carol City Senior High School – Miami, Florida 1993 to 1997

High School Diploma

3.5 GPA; Graduated in top 100

Additional Skills

Bilingual English and Spanish

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