Customer Service Sales

KENNETH M. SAWKA ** Midland Dr, Colchester, CT

860-***-**** acrt3x@r.postjobfree.com

Objective

To achieve top tier success by utilizing my results-proven experience, versatility and advanced analytic skills in a challenging position, while remaining focused on overcoming obstacles and exceeding expectations.

Education

Bacon Academy - High School Diploma

Southern New Hampshire University - BA Business Management & MBA Informatics, anticipated graduation 2017

National Contract Management Association - Certified Commercial Contracts Manager (pending examination)

New Horizons - Microsoft Excel and Access Certified Master Level

Work Experience

Sawka Enterprise LLC, Consultancy, New Britain, CT 8/2013 - Present

Helping firms streamline and optimize their Supply Chain Management strategy, transition support for new ERP system implementation. Use of industry experience to lower costs while improving performance and reducing exceptions.

*Ensuring “Go live” dates are met and developing failsafe contingency plans, customizing processes & training

*Purchasing, Logistics and Inventory management automation, custom reporting and data export/import for analysis

CW Resources, Logistics and Inventory Manager, New Britain, CT 12/2011 - 8/2013

Management of the logistics and inventory operations of a major government contractor. Aggressive freight spend reduction strategy with focus on quality of service and meeting performance goals.

*Reduced small package freight spend by 59% and LTL freight spend by 50%

*Government contract compliance (GSA,MAS,FAR,FAC-C,TQSA)

Savvy Toner & Ink, President, New Britain, CT 6/2006 - 12/2011

Owner of company specializing in data imaging supplies, ink and toner. Web based and local business-to-business sales.

*20,000 SKUS available for next day delivery to 98% of zip codes

*Use of innovative cross-reference technology for simplified ordering

RUAG Aviation AG, Sourcing Specialist (Consultant) Berlin, CT 6/2010 - 11/2010

Sourcing hard to find aircraft spares for Swiss Air Force, Brazilian Aeronautical Commission, and Chilean Navy, including obsolete parts out of production for many years and ranging from screws to complete engine assemblies.

*Ensured compliance to military specifications and maintained quality control procedures

*Processed RFQs and entered bids in a timely and efficient manner

Wes-Garde Components, Department Coordinator and Buyer, Hartford, CT 6/2005 - 2/2008

Managed sales support, international sales, customer service, accounts payable and expediting departments. Worked with sales, purchasing, and manufacturing to ensure a smooth flow of operations. Materials management based on forecast.

*Reduced office expenditures by 20%, brought on time delivery to a 99.1% rate, lowest rate of order entry error in 15 years

*Streamlined and automated previously manual processes, converted to paperless office

Proficiency

SAP, JD Edwards, Peoplesoft, Smartstream, Pentagon 2000SQL, Quickbooks, Wave, OSAS, MAS 200, Inflow Inventory, GHX

Microsoft Office - Access, Excel, Word, Powerpoint, Outlook; Sun OpenOffice, ACT!, Windows, Linux, Android & ChromeOS

Language

English - Fluent, Spanish - 5 years, Mandarin Chinese - 2 years, German - 2 years, Modern Greek - 1 year, ASL - 1 year

References are available upon request.

Kenneth M. Sawka - 860-***-**** - acrt3x@r.postjobfree.com

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