FRED BROWN

PROJECT MANAGER / BUSINESS ANALYST

Uniquely positioned to apply multifaceted technical experience, expertise in all phases of project and product management lifecycle(s), strong team management background, and extensive track record of innovation and success to enhancing your firm’s bottom line with excellent communications skills

acrsrl@r.postjobfree.com

2913 Pleasant Ridge Rd

Greensboro / Summerfield, NC

27358

336-***-****

PROFESSIONAL PROFILE

High-performing information-technology professional with 35 years of experience in analysis and project lifecycle management from conception to completion.

Excellent Communicator serving as a liaison between Management, Stakeholders, and external vendors and presenting updates to all levels of Management.

Proven achiever who is committed to aligning technology and business to generate cost-effective solutions and deliver multiple, mission-critical, multimillion-dollar projects on time and within budget for your organization.

Skilled performer who avoids scope-creep by balancing business and tech-side needs with realistic project commitment and common sense while leading projects to successful completion that exceed expectations.

Optimistic, imaginative, hard-working self-starter recognized as a major IT Innovator.

Accomplished within several disciplines of Information Technology (IT) including Business Analysis, Project Management, IT Governance, Enterprise Architecture, Software Development, Application Support, Data Centers, and Vendor Management.

AREAS OF EXPERTISE/CORE COMPETENCIES

Project Management Business Analysis Manufacturing

Banking Quality Assurance HIS

Warehouse Management Insurance Vendor Management

Process and Procedure Redesign Logistics Risk Management Team Building Healthcare BI

Experience with Agile, SDLC, RUP, Waterfall, and Six Sigma methodologies

PROFESSIONAL EXPERIENCE

Wells Fargo / Test Team Leader, 12/14 to present (Winston Salem, NC)

Team Lead for multiple, complex, test efforts

Integrated MS Access database with HP / ALM and UFT for automated testing

Test Results were delivered to ALM for analysis and reporting

Manage local and off shore testers

Liaison to all departments

Wrote and executed complex SQL’s for test efforts

Accomplishments:

I managed and created the test processes that validated Wells Fargo data. This included validating their monthly software releases. I managed and served as mentor for the team.

Hanes Brands Inc. / QA Manager, 7/14 to 12/14 (Winston Salem, NC)

Manage Test Environments for multiple QA Projects

Liaison to all departments

Accomplishments:

I created and implemented a new QA Test Environment Management Methodology.

I implemented the new QA Environment Process. Tools used include MS Project.

BB&T Test / Project Manager, 11/13 to 6/14 (Greensboro, NC)

QA Test / Project Management of the CLIP Project (largest project ever for BB&T, Commercial Loan Improvement Program is a complete replacement of their legacy banking and loan systems)

Management of QA Leads, Test Leads, Testers

Liaison to all departments

Creation of Test Plans, Project Plans, and tracking of all Project aspects and Testing

Accomplishments:

I recruited and built the QA Team that will handle the largest component of this project.

I created Project and Test Plans for the areas to be developed and tested.

I initiated the QA effort for this project. Tools used include MS Project 2013 and Quality Center.

AIG / United Guaranty / Senior Project Manager, 6/13 to 11/13 (Greensboro, NC)

Project Management of multiple large projects

Train and Mentor Project Managers

Analysis and reporting of project status to management

Management of Application Development and Infrastructure Projects

Management of external vendors for infrastructure systems

Management of Outsourcing Projects

Accomplishments:

I managed implementation of Security Systems and Mortgage Processing Systems.

Tools used included MS Project 2013, MS Project Server, and Quality Center.

CVS Caremark (Corporate) / Senior Project Manager, 1/12 to 6/13 (Greensboro, NC)

Management of Application Development, Implementation, and Infrastructure Projects

Management of external vendors for applications and infrastructure systems

Accomplishments:

I managed implementation of the core application for this corporation. This was a multi-year effort and the application typically has hundreds of concurrent users. The successful Go Live was 10/1/12. Tools used included MS Project. I also managed the QA effort that preceded the implementation.

Wells Fargo, Software Quality Assurance / Project Management, 5/11 to 1/12 (Winston Salem, NC)

Project Management and QA Management of multiple projects

Presentations to Management, Development, QA, and other Project Managers

Management of external development teams

Accomplishments:

I managed the implementation of multiple phases for multiple projects. Tools used included MS Project and Quality Center. The test efforts were large (15K+ Test Scripts for the final ‘Merger of Wachovia and Wells)

Beta Systems / Liquip, Project Manager / Business Analyst, 2/09 – 4/11 (Reidsville, NC)

Managed design, development, and implementation of a new MRP system for a manufacturing company

Process Analysis, Design, and Improvement

Administered MRP application and its database

Management of external application development vendor

Design and Implementation of their WMS

Analysis and Reporting to Management (in Australia)

Accomplishments:

I managed all aspects of the project from conception to implementation. I talked to the users and determined the functionality required. I created the specifications and obtained approvals. I managed the project and monitored the application and administered the associated database. I created and executed the test plans and communicated bugs and fixes required to the developers. Development was performed by external software vendors which I also managed. I managed the implementation of a database containing WMS, Vendor, SKU, Purchase Order, Receipt, Staging, Inventory, and Shipment tracking, with all the associated screens, scripts, and reports.

I then managed the implementation of the WMS, BOM, Demand Planning, and Project Tracking modules. Development methodology was Agile. I worked with management and users at all levels and had weekly updates of management (which was in Australia).

Starlite Designs, Project Manager / Business Analyst, 1/08 - 8/08 (Greensboro, NC)

Contract consulting for small businesses.

Accomplishments:

Project Management and Website design for small businesses in the Greensboro area.

Motricity / Solutions Architect, 8/08 – 11/08 (Durham, NC)

Solutions Architect for Cellular Projects

Designed solutions for complex Cellular Content Purchase systems

Managed Project Managers Budgets, Scoping, and Staff

Managed external vendors for implementation and infrastructure components

Serve as Liaison between Motricity and external vendors

Accomplishments:

Initiated projects to support purchases by cellular users and manage content delivery along with correctly reporting the billing information for AT&T, Sprint, and other Cellular providers.

Atlas Medical / Project Manager / Business Analyst, 1/07 – 12/07 (Greensboro, NC)

Managed implementation and support of Atlas LIS / HIS systems across the US

Responsible for customer relationship

Present weekly Dashboard reports on the future and current client’s systems

Management of application development and implementation vendors

Liaison between Atlas, Clients, and external Vendors

Accomplishments:

I managed implementation of numerous new LIS systems across the US. Implementations included numerous sessions to determine requirements, interfaces, reports, and software changes required. Changes were communicated to overseas developers. I managed the Implementation Specialists that configured the application as required by the clients. I oversaw the testing, evaluation, and demonstration of configured applications and systems to the new clients for approval. I communicated interface requirements to the Interface team. All work was done from home as a facilitator (telecommute).

Business Analyst / American Express, Greensboro, NC, 5/06 – 9/06 (Greensboro, NC)

Determined Enterprise Level Business Intelligence Tool Requirements

Presented recommendations to management

Accomplishments:

I analyzed the in house BI tool functionality. I determined the BI tool requirements for Amex.

I attended Amex Six Sigma training. I selected and contacted the appropriate vendors, prepared and transmitted the RFI’s to them and prepared for their responses. Evaluation criteria were determined and vendor’s responses and prices were analyzed to select the proper BI tool for the Amex Corporation.

LabCorp / Project Manager / Business Analyst, 1/02 – 1/06 (Burlington, NC)

Infrastructure Project Manager for all IVR, Imaging, and other Special Projects

Vendor Management of application development and infrastructure component vendors

Benchmarking and service level assessment for external vendors

Presentation to all levels of management on project status

Accomplishments:

I managed implementation of dozens of imaging systems for LabCorp across the US. LabCorp scans over a million documents each day. This was typically handled by a team of three with a budget from $50K to $150K. Scanned documents were indexed and stored on their Mobius system for later retrieval.

I managed design, creation, and implementation of a Voice Response system to deliver test results to clients. I managed all aspects of this project and even monitored its operation on the Websphere console. I also managed other IVR systems and projects for LabCorp along with their associated QA efforts.

I managed development and implementation of multiple compensation applications for the finance department.

AT&T / Project Manager, 1/99 – 1/02 (Greensboro, NC)

Project Manager at AT&T

Directly managed four teams of Developers and their Projects

Managed Teradata Database System

Vendor Management of application development and infrastructure component vendors

Liaison to AT&T Management

Accomplishments:

AT&T Engagement was SEI CMM Level 3.

I managed all of the healthcare insurance tracking and reporting for AT&T (> $600 Million / year at that time).

Extensive Programming in C, C#, SQL, Script. I received extensive training on and use of Keane’s PM, SDLC, PERM, and other Project Management methodologies. I implemented tracking of dental insurance claims for AT&T.

I was also QA Manager for a startup, Linux based, manufacturing software company.

NC Baptist Hospital / Programmer-Analyst / Project Manager, 1/96 – 1/99 (Winston Salem, NC)

Extensive Programming in C, C#, Cobol, Perl, SQL

IP interfaces using Perl and Sybase

Performed extensive work with IDX / LastWord

CICS/Cobol programming and support

Extensive LAN Support, Crystal Reports, Sybase, and SQL

Vendor Management of application development, implementation, and infrastructure vendors

Presentations to all levels of Management

Accomplishments:

I implemented the largest RF network in the world at that time.

InfoWorld Magazine designated the project as the #2 IT Project in the World in 1998.

I did programming, analysis and support of the MVS / CICS COBOL HIS (Clinipac) and its associated interfaces. I implemented the Clinicians module within LastWord / IDX.

Development and implementation of a test result system (Uplink) for the Doctors and Nurses. This application was written in C and had its own Sybase database and interfaces to the Hospital HIS (Clinipac). I also implemented transcription within the Uplink application. This included Perl IP interfaces to the transcription system and its own security system.

SSA / Programmer Analyst, 1/93 – 1/96 (Greensboro, NC)

C Programming of Symbol and Intermec portable computers

Implementation of multiple local data collection, manufacturing networks

Supported BPCS Manufacturing Application

Accomplishments:

C, C# development and implementation of manufacturing data collection systems. Implementation and support of BPCS Manufacturing systems across the US. I created a screen handler for Symbol portable computers. I created a file transfer system that enabled Symbol portable computers to upload their transaction data to a host computer, with complete reliability.

GE / Eutectic Electronics / Project Manager, 1/89 – 1/93 (Raleigh, NC)

Project Manager/Designer for complex electronic and engineering projects

Product Management for Electronic Medical Products

Extensive Programming in C (Firmware and Process Control)

Liaison between all vendors required to scope, design, prototype, test, and manufacture products

Accomplishments:

Invented the C3 Maestro Dispatcher Console system for GE Ericsson Radio in Lynchburg, Va. The project began with no specifications and a completed, fully operational, system was demonstrated to GE Management less than 90 days later. I assisted in the manufacture of this system and also installed them at many sites across the world. I managed the creation and manufacture of Electronic Medical products.

Wang Labs / District Support Manager, 1/79 – 1/89 (Greensboro, NC)

District Support Manager (recruited and managed support staff of 25)

Telecommunications support and PC specialist

Trained District on LAN and WAN technology

Project Manager for multiple computer installations and applications

Vendor Manager / Liaison for all application development, implementation, and infrastructure vendors

Presentations / Demonstrations in a Pre and Post Sales mode

Accomplishments:

District Support Manager for Wang Labs, a mini computer manufacturer with over 20K employees at its peak. Conducted demonstrations, seminars, and managed complex projects and applications. Recruited and managed the support staff for this part of the Southeast US. I was responsible for all personnel and budget aspects for my team.

Manager of the Year, 1985.

Implemented the first PC LAN for Wang (in the world) 1984.

Implemented the largest PC Lans for Wang worldwide.

EDUCATION AND PROFESSIONAL DEVELOPMENT

University of North Carolina at Greensboro

B. S. Math/Physics

Computer Training

IBM Operating systems and Applications

DEC Operating systems and Applications

Honeywell Operating systems, Applications, and Database

Wang Operating systems, Applications, Communications, LAN, and PBX

Sybase Database and SQL

IDX LastWord

Keane Project Management training, SDLC, PERM, Estimating

LabCorp IVR and Project Management

American Express Six-Sigma

EIG IVR Design

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