Robert J. Reed, PMP, CISM
Colorado Springs, CO 80919
acrso8@r.postjobfree.com
719-***-**** (H)
719-***-**** (C)
719-***-**** (W)
SUMMARY: Certified Project Management Professional (PMP) and Certified
Information Security Manager (CISM). I have extensive information
technology infrastructure management experience to include resource de-
confliction, network security and operations & maintenance activities
across multiple networks and customer bases. U.S. Navy Cryptologic
Technician, with nine years of experience in the Signals Intelligence
(SIGINT) career field. Security Clearance: Current SSBI dated Oct 14,
2013.
EMPLOYMENT HISTORY Lockheed Martin 2000-Present 40hr/Wk
. NORAD Network Control Center Chief 2012-Present
o Team Chief and L-Code manager of 40 network engineers, help desk
technicians, server administrators, and information assurance
engineers in the 24x7 operations and maintenance support of four
administrative and mission networks
o Managed daily operation of four separate networks with the
Cheyenne Mountain Air Force Station (CMAFS) complex. These
networks are comprised of multiple vendor platforms (HP, CISCO
and Juniper) and operating systems
o Responsible for maintaining an inspection ready security posture
for the networks under program control to include vulnerability
mitigation and oversight of best practices
o Planned and managed the execution of large scale hardware and
data migration projects that positively impacted a wide range of
customer organizations and missions
o Managed technology refresh budgets, warranty renewals and
implementation schedules for four networks
o Primary interface with U.S. Northern Command, 721st Comm
Squadron and other agencies on network requirements and issues
within CMAFS
o Oversaw and developed disaster recovery and continuity of
operations (COOP) plans and process
. Integrated Space Command and Control (ISC2) Lab Manager 2009-
2012
o Responsible for maintaining the test and development environment
for ISC2 in support of North American Aerospace Defense Command
(NORAD), U.S. Strategic Air Command and U.S. Northern Command
o Lab supports both classified and unclassified networks and is
comprised of over 600 servers and workstations
o Managed corporate intranet security patching program for ISC2
program resources
o Provided domain expertise to approximately six proposal efforts
to include hardware and software requirements, skills mix, labor
hours and schedule requirements
o Ensured lab compliance of Defense Security Service (DSS)
standards
o First line manager for ISC2, Theater Battle Management Core
System (TBMCS), Air Operations Center Weapons System Integrator
(AOC WSI) and Joint Tactical Radio System (JTRS) lab support
staff
o Supported the planning, evaluation and integration of new
technology into system upgrades or new business opportunities
o Responsible for the Lockheed Martin Intranet (LMI)
infrastructure of the ISC2 program
. End-To-End Engineer for the DOME program 2000-2004 and 2007-
2009
o Lead for team of 12 engineers and systems administrators
o Responsible for ensuring the reliable day-to-day operations of
IT infrastructure and numerous operational systems and
applications
o Ensured operational systems were compliant with established
JSIS/NSIS standards
o Authored comprehensive test plans for new system deliveries and
managed plan execution
. Evaluated system requirements and operator training
. Used test results to streamline transition from initial
installation to full operations
o Chaired periodic domain triage meetings to discuss system issues
and internal processes
o Coordinated and evaluated impacts to configuration changes of
numerous systems on the overall infrastructure
o Reviewed and impacted deliverable system documentation to
technical errors and process deviations
o Identified, captured and integrated new operational needs into
an established system configuration
. SBIRS Ground Systems Engineer
2006-2007
o Performed ground system troubleshooting and system analysis
functions
o Responsible for developing security and emergency processes
o Authored step-by-step procedures for running mission simulations
and troubleshooting guides
o Performed UNIX system administration functions
. P601 (Double Eagle) Readiness Daily Test Lead
2004-2006
o Directed all day in the life test team activities
o Chaired technical problem resolution discussions
o Assigned, tracked and adjudicated action items
o Defined test completion requirements
o Coordinated requirements verification criteria
o Identified, tracked and resolved lessons learned
o Provided status to appropriate technical organizations on event
results
o Generated and briefed metrics on test results to management
o Led the effort to establish a disaster recovery facility of a
national system for an operations, maintenance and engineering
department
o Built a concept of operations, checklists and operating
instructions
o Designed, performed and evaluated several end-to-end tests to
evaluate the probability of success of the coming baseline
upgrade
o Key member of an engineering team tasked with overhauling an
operational outage coordination system
o Surveyed customers for needs and transformed them into system
requirements
Systems Engineer Ciber Inc. 1999-2000 40Hr/Wk
. Coordinated the integration of complex systems and system upgrades
into an established baseline configuration
o Coordinated system interconnectivity requirements
o Supervised personnel training and facilities support
o Reviewed system architecture, interfaces and system requirements
for errors and inconsistencies
o Supported the resolution of operational problems
o Performed system analysis to evaluate impact of configuration
changes
. Reviewed and updated outdated interface control document packages
o Improved maintenance of existing systems and the development of
future capabilities
Cryptologic Technician U.S. Navy 1991-1999 40Hr/Wk
. Responsible for the operation and trouble-shooting of state-of-the-art
systems designed to meet the mission requirements of the Navy and
associated Department of Defense organizations
. Member of U.S. Navy Fifth Fleet Admiral's Staff
o Provided cryptologic support and area analysis expertise to
deployed air, surface and subsurface units in the Middle East
AOR
. Provided cryptologic analysis and reporting support to national
consumers as an activated reservist during Operations Noble Eagle and
Enduring Freedom
. Developed and managed a comprehensive training regimen that was
responsible for achieving and maintaining the proficiency of personnel
in complex radio wave theory and signals analysis
. Researched and authored many highly technical product reports
EDUCATION
. Webster University, Aurora, Colorado
o Master of Science in Space Systems Operations Management
. University of Phoenix, Littleton, Colorado
o Bachelor of Science in Business Management
. Community College of Aurora, Aurora, Colorado
o Associate of Arts in General Studies