Receptionist/ Administrative Assistant
Resume:
Claudia George
acrs02@r.postjobfree.com
OBJECTIVE: To obtain a responsible position as a Receptionist where I can enhance my skills and experience in customer service.
BILINGUAL (English and Spanish)
PROFESSIONAL EXPERIENCE:
Harbor BioSciences, Inc San Diego, CA 8/2008- 1/2014
Receptionist/ Administrative Assistant
Answered the telephone, announced calls and took messages.
Greeted visitors and had them sign in.
Received and distributed faxes and notified employees when packages arrived.
Scheduled conference rooms, maintained calendars, prepared fed ex and other shipments.
Assisted guests with directions and other needs.
Picked up incoming mail, open and distributed it to correct employees.
Updated employee phone list.
Placed office depot orders, ordered food for meetings and kitchen, kept refrigerator and kitchen stocked, open/close front office.
Assisted with special projects for co-workers in different departments.
Participated in accounting responsibilities. Received checks and prepared them to be mailed out.
Scanned bank statements and created folders in database for them.
Made copies of invoices that came in and distributed them.
Assisted the Clinical Assistant in shipping study supplies to the sites and other packages by Fed Ex online, domestic and internationally.
Formatted letters that went out to sites and mailed them.
Created clinical Investigator files, scanned Confidential Laboratory Notebooks and logged them in an excel spreadsheet.
Made estimates on travel authorization requests for executives and filled out expense reports for them to sign.
Created and kept Excel report logs for shipments.
Updated Endnote Database with Articles.
Assisted Clinical Data Management Manager in verifying Case Report Forms (CRF’s).
Mount Miguel Covenant Village Spring Valley, CA 2007-2008
Receptionist
Greeted residents and guest.
Sorted, distributed and inserted mail in correct in mailboxes for over 200 residents and staff.
Received, logged and distributed UPS, Fed Ex and DHL envelopes and packages to residents and staff.
Answered multi-line phone.
Made room reservations for guests and residents for Friendship House.
Checked guests in and out of Friendship House.
Scheduled medical and non-medical transportation for residents.
Maintained and balanced the front desk petty cash drawer.
Operated copier, fax and Pitney Bowe postage meter.
Responded to resident’s emergency alarms and followed procedures. Maintained files.
Kathy Ireland Home by Martin Furniture San Diego, CA 2006-2007
Office Clerk in Accounting Office
Operated copier, fax and Pitney Bowe postage meter.
Filed documents and maintain files.
Covered the receptionist brakes and lunches.
Answered multi-line phones.
Took and delivered messages. Redirected calls to appropriate office
Verified, copied, scanned and filed invoices.
Processed outgoing mail, including sorting and weighing.
Greeted clients and visitors.
Data entry.
Created forms in excel and word.
Processed check deposits. Billing. Customer service.
Professional Satellite and Communications, LLC San Diego, CA 2000-2005
Administrative Assistant
Started as a receptionist and was promoted to administrative assistant.
Greeted, assisted, and directed guests and clients.
Typed correspondence, job descriptions, and routine memorandum, copied, faxed, and filed documents.
Answered multi-line phones.
Took and delivered messages.
Transferred calls. Provided customer and client information.
Maintained appointment and scheduled calendar. Entered data into the computer.
Received and distributed incoming mail.
Maintained files. Verified, copied, faxed and filed invoices.
Looked over phone system. Programmed and deleted agents in the phone system.
Prepared, ran, created, and submitted reports to agents, supervisors, managers, and directors.
Attended meetings and took notes.
Was recognized as employee of the year in 2002 for outstanding performance, excellent teamwork and superb overall service.
EDUCATION:
Polytechnic High School Sun Valley, CA 1993-1996
Studies: High School Diploma Studies
PERSONAL STRENGTHS
* Responsible * Team Player * Positive Attitude
* Loyal * Dependable * Work well with others
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