**** **** ******** ****- **********, NY *****

518-***-**** CELL - 518-***-**** acrrxm@r.postjobfree.com

JOHN GITTO JR.

OBJECTIVE

To utilize my leadership experience and my education to build and drive exceptional customer service and strong teams to achieve desired results.

PROFESSIONAL EXPERIENCE

7/2014-Present Sears Holding Corp Rotterdam, NY

Store Manager Retail Services

Oversee day to day Customer Service, Sales, Operations, Human Resources,

P & L, Merchandising, Ordering and Logistics of the $15,000,000 Full Line Store and Auto center for Rotterdam, NY. Store

9/11-7/2014 Sears Holding Corp Rutland, VT

Store Manager Retail Services

Oversee day to day Customer Service, Sales, Operations, Human Resources,

P & L, Merchandising, Ordering and Logistics of the $10,000,000 Full Line Store and Auto center for Rutland Vt. Store

2/09 – 9/11 Dick’s Sporting Goods Guilderland, NY

Store Manager/ Regional Trainer

Manage $23 million flagship store operation at Crossgates Mall.

Completed training as an on-board mentor (OBM) to new managers. Trained 3 store managers and 4 department managers.

Serve as district inventory officer. Responsible for internal auditing and directing reconciliation at 11 stores during inventory period.

Multi Unit experience

8/08 - 2/09 Dick’s Sporting Goods Latham, NY

Store Manager

Managed $11 million store operation

11/07-7/08 Dick’s Sporting Goods Glens Falls, NY

Store Manager

Managed $7 million store operation

03/07- 10/07 Toys R Us Multi-Unit Manager

Multi-Unit sales and Operations manager

Directed total sales and operations of 4 North East Stores with volume ranging from $6 million to $13 million.

Responsible for sustaining growth of team to build a stronger district team

6/05- 10/07 Toys R Us Colonie, NY

Store Director

Directed operations of largest store in NY District with volume of $13 million.

Responsible for building an outstanding team and creating a strong bench.

5/04 - 6/05 Toys R Us Clifton Park, NY

Store Director

Marshaled success of sales and operations of a $10 million store

Trained and coached team members in delivery of neat, clean and well- maintained store.

11/02-5/04 Toys R Us Glens Falls, NY

Store Director

Led sales & operations of $6 million store

Recruited, hired & developed leadership team

Related Employment:

Assistant General Manager - Staples Glens Falls, NY 9/01-11/02

Sales Manager- Staples Albany, NY 1/98-9/01

EDUCATION

2011 Nyack College Nyack, NY

Bachelors Degree in Organizational Management

2008 Axia College Phoenix, Arizona

Associates Degree in Business Administration

1989-1990 SUNY Adirondack Glens Falls, NY

Business Administration

1984-1988 Glens Falls High School Glens Falls, NY

Regents Diploma – Math Major

PROFESSIONAL SKILLS

Customer Service driven

Expert Change Agent

Outstanding record of building strong teams

Dedication to cost reduction

P & L Experience

Successful coaching of team members in up selling to maximize revenue

Consistent Improvement of Sales and P&L at every location

Managed multiple Units simultaneously at Dick’s Sporting goods & Toys R Us

REFERENCES AVAILABLE UPON REQUEST

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