CAREER SUMMARY:
Over twenty years of managerial experience, operation management, coordination of resources, administrative support and strategic planning and development of long term care settings. Decisive leader with exceptional leadership skills and the ability to achieve success in dynamic environments through implementation of efficient practices and problem solving. Team leader and strength in providing quality services to residents.
QUALIFICATIONS:
SOCIAL SERVICES DIRECTOR
Regent Care San Marcos, San Marcos, TX. 10/14- present
174 certified beds
Initial social history
Discharge planning
Referrals to home health
Ordered DME equipment for discharge
Issued NMNC
Processed NMNC appeals
Sent out care plan invitations
Conducted weekly care plan meetings
Completed MDS per schedule
IDT QA committee member
Weekly behavior committee chair person
Completed Grievances and kept logs
SOCIAL SERVICES DIRECTOR
Heritage Park and Nursing Rehabilitation Center, Austin, TX. 5/2014-10/2014
Company transferred to Heritage Park
203 certified beds
Behavioral building
Initial social history
Discharge planning
Referral to audiologist, eye doctor, dentist, psychiatrist, and psychologist
Quality Assurance Committee member
Grievance Committee chairperson
Care plan meeting coordinator
Admission paperwork
Advance Directive paperwork
Networking with other agencies
Referred resident to inpatient psychiatric care
SOCIAL SERVICE DIRECTOR
Elgin Nursing and Rehabilitation Center, Elgin, TX. Jan. 2013-4/2014
120 certified bed building
Initial social history
Discharge planning
Referral to eye doctor, audiologist, psychiatrist, psychologist and dentist
Quality Assurance Committee member
Grievance Committee chairperson
Care plan meeting coordinator
Admission paperwork
Advance Directive paperwork
Networking with other agencies
Marketing
ADMINISTRATOR
MedStar Care Center, Giddings, TX. June 2011-January 2013
50 certified bed building
Billed Medicare Part A & B claims
Reconciled trust fund accounts
Corrected time sheets
Admission paperwork
Maintained compliance with state and federal regulations
Maintained labor budget
Maintained department head’s budget
Started sub committee meetings
Conducted in services
Held quarterly QA committee meetings
ADMINISTRATOR
Rosewood Rehabilitation and Care Center, Converse, TX. April 2010-June 2011
100 certified bed building
Quality control on expense budget
Increasing revenue
Maintained labor budget
Maintained department head's budget
Maintained compliance with state and federal regulations
ASSISTANT ADMINISTRATOR/AL MANAGER
Windsor Nursing and Rehabilitation Center of Duval, Austin, TX. Dec. 2009 -April 2010
169 certified bed building
Organized quality assurance committee meetings
Interviewed and hired direct care staff and department managers
Maintained labor budget
Maintained departments’ budgets
Taught orientation classes for new hires
Maintained compliance with state and federal regulations
Assisted Living Manager for the assisted living section
Conducted, completed and sent abuse investigations to the State
Assessed paperwork on potential residents
ASSISTANT ADMINISTRATOR
Heritage Park Nursing and Rehabilitation Center, Austin, TX. Dec. 2008-Dec. 2009
203 certified bed building
Organized quality assurance committee meetings
Maintained labor budgets
Maintained departments’ budgets
Met with families concerning concerns of their loved ones
Recruited department managers
Maintained compliance with state and federal regulations
Conducted in service training for staff
Conducted orientation for new staff
Conducted, completed and sent abuse investigations to the State
Assessed paperwork for potential residents
SOCIAL SERVICE DIRECTOR
Rosewood Rehabilitation and Care Center, Converse, TX. Oct. 2007-Dec. 2008
Admissions
Completed social histories
Completed DNR and full code status
Care plan team member
QIP team member
All round committee member-chairperson for behavior committee
Organizing dental evaluations and completing 1263 forms for Medicaid
Discharge planning
Networking with other agencies to meet resident needs
Referrals to psychiatrists, psychologists, dentist, eye doctor, and podiatrist
Meeting with families and touring the facility for future residents
Gathering statements and interviewing witnesses for abuse allegations
SOCIAL SERVICE DIRECTOR
Regency Village Care Center, Austin, TX. Mar. 2005-Oct. 2007
Admissions
Completed social histories and DNR orders
Care plan team member
R5 committee member
IDT committee chairperson
Discharge planning
Network with other agencies for resident's needs
Refer to psychiatrist, psychologist, dentist, audiologist, podiatrist, and optometrist
Financial planning for long term residents
Palliative/Hospice/Pain/Restraint committee chairperson
DIRECTOR OF ICF/MR SERVICES
Premieant Inc., Austin, TX. Aug. 1995-Mar. 2005
Incorporated and developed acquired operations and services in January, 2001
Implemented cost containment methods and procedures to reduce expenses
Demonstrated ability to motivate and lead outstanding healthcare teams to provide top quality customer care
Proven record in the areas of program planning, development, and implementation to ensure Federal and State compliance with HHSC
Completed 84 social histories
Recruited, trained, and developed cohesive operations teams, monitored individual productivity and ability to achieve assigned objectives, conducted performance reviews and evaluations, and provided supervisory and management support at all levels
Conducted classroom and in service training of personnel, revised employee job descriptions, handbooks, and orientation materials
EDUCATIONAL BACKGROUND:
University Of Texas at Austin 1983-1988
Bachelors of Social Work
Midland College 2006-2008
Long Term Care Administration Certification Program
Field supervisor for TSU social work intern fall 2005-Spring 2006
Surrogate Decision Making Program volunteer Texas Department of Mental Health and Mental Retardation April 1998-2005
Licensed Bachelor's Social Worker (LBSW) August 1988-present
Long Term Care Administrator (LNFA) August 2008-present
Assisted Living Manager Certification January 2009-April 2010