Customer Service Manager

Eddy R Kindell

** ***** **** **, ********, Ohio, 43203 614-***-****

acrra3@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Detail-oriented individual with proven experience in and extensive knowledge of law, legal research and customer service.

Technical and administrative proficiencies include: word processing, creating spreadsheets, Microsoft Works, Word Perfect, Microsoft Office, record keeping and electronic filing and scheduling.

Dedicated, reliable, energetic, positive, adaptable, innovative and self-motivated team player/builder.

Exceptional leadership, organizational, oral/written communication, and interpersonal skills.

Quick learner who meets deadlines in a timely and efficient manner.

EDUCATION

Bachelor of Arts, Expected May 2015

Franklin University * Major: Business Administration

AAS, Paralegal Studies (ABA-Approved Program)

Columbus State Community College December 2012

Legal Coursework: Legal Research & Writing, Legal Technology, Civil Litigation, Torts & Contracts, Business Organizations, Family Law, Real Estate, Probate, Alternative Dispute Resolution

Other Activities: Vocal Gospel Ensemble, Student Paralegal Association, CASA Guardian Ad Litem

LEGAL EXPERIENCE

Vorys, Sater, Seymore and Pease May 2015-Present

Document Specialist

Production of work product for various attorney’s.

Office support for legal assistants and paralegals.

The use of various different types of office equipment.

Meeting the assigned deadlines for all projects.

Public Defenders Office (Juvenile Department) September 2012-December 2012

Paralegal Intern

Filed court documents. Conducted Legal Research for different types of cases. Observed and provide support at trial. Assisted in interviewing clients. Client relations. Trial Notebook preparation.

Attorney Doris Mason February 2011- August 2012

Paralegal/ Legal Secretary

Filed court documents. Coping, scanning, faxing and emailing documents. Requesting discovery and creating interrogatory questions for trial. Created trial notebooks in preparation for trial. Client relations and retention

ADDITIONAL WORK EXPERIENCE

Speedway, Columbus, OH June 2014 – August 2014

Co-Manager

Ensured that all associates were performing to the best of their abilities. Managed day to day operation of the store. Provided quality customer service. Maintained inventory and money was accurate.

CitiTrends April 2013-May 2014

Assistant Store Manager

Managed crew between 3-5 associates. Made sure product was distributed in a timely manner. Ensured customer satisfaction. Managed money.

Multi-Development Services November 2006 – June 2009

Assistant Program Director/Music Coordinator

Taught music, vocal and instruments, to inner-city youth. Assisted with daily operations of the program.

“Eddy is a bright and hard-working individual, who did well in my very rigorous legal writing series. He established cooperative relationships with his colleagues of diverse backgrounds and abilities. I highly recommend Eddy.”

Professor Cathy Ritterbusch, Columbus State Community College, 614-***-****

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