Resume

Product Manager

Location:

Lakewood, OH

Salary:

80,000

Posted:

September 21, 2015

Contact this candidate

Resume:

Michael C. Smalley

***** ************ ******, ********, **** 44107

Phone: C: 216-***-**** H: 216-***-****

Email: acrr6t@r.postjobfree.com

Summary

Extensive experience sales management, operations management, supply chain management and quality control procedures for a manufacturer and global distributor of custom power supply cords, cord sets, wiring harnesses and aftermarket electrical products.

Professional Experience

Electric Cord Sets, Inc., Cleveland Ohio 1982 to 2015

Marketing Manager

Sales and Marketing Management

Research and development of new sales territories through internet search methods and targeted cold calling.

Landed two of the company’s top five accounts, Bunn-O-Matic and True Manufacturing. Each account achieved top five status within the second year.

Develop and deliver group sales presentations to prospective new accounts.

Training, development and administration of sales personnel. Assist with improved sales strategies to further sales team development.

Implemented new sales incentive programs to drive increased sales at higher profit margins. This led to the elimination of low return business and boosted profits by 15%

Implemented company CRM software package enabling sales staff to better track customers and sales efforts.

Created company marketing program using a combination of web, print and direct mail marketing, resulting in 20% increases in sales in years one and two.

Developed and designed the company web store working with an outside consultant.

Product Manager for two new brands of aftermarket products for Electric Cord Sets from inception to market. Happy Trails RV Cords and High Tide Marine Cords. This included product development, logo design, branding, marketing, inventory control, budget creation and distributor development.

oWorked closely with Asian manufacturer on all phases of product development including agency approvals.

Managed multiple web based sales streams including Amazon and eBay stores.

oDeveloped the company on-line store, ECSPremier, using 3-D cart

oUtilized Go Data Feed to upload product data to multiple on-line stores.

Created company social medial platform using Facebook, Twitter, Google Plus, YouTube and Pinterest to support web based sales efforts.

Operations Management and Quality Control

Responsible for all phases of preparation for company ISO 9001:2000 registration audit. Creation and analysis of quality records as required by company’s Quality Management System. Completed company registration on time and under budget.

Performed on-site audits of supplier quality systems domestically and in China.

Lead the continuous training of production personnel in quality procedures.

Directed plant management and hourly workers to establish a lean production environment starting with 5S and waste walks.

Held weekly Lean training sessions with production personnel to educate on Lean principles and create buy-in across the entire organization.

Using data from the company MRP system, developed weekly and monthly production schedules based on available labor and materials.

Developed and implemented cost saving strategies companywide utilizing Lean principles. These improvements reduced associated manufacturing costs by over 30% within the first year of implementation.

Lead team to select company’s MRP system. System resulted in more efficient inventory turnover and significantly reduced inventory-carrying costs.

Researched and approved all manufacturing related equipment purchases.

Developed preventive maintenance schedule for all plant equipment including injection molders, termination presses and cable processing equipment.

Purchased all MRO parts needed for Preventive Maintenance Program.

Responsible for all agency compliance issues including environmental, California Proposition 65, C-TPAT, NAFTA, RoHS, REACH, Conflict Materials, Country of Origin documentation, Harmonized Tariff Codes, MSDS sheets and all NEMA and U/L and CSA related issues.

Performed all first article inspections of new products to ensure quality and adherence to purchase order descriptions.

Completed PPAP paperwork on completed goods prior to parts being sent to end customer to ensure 100% compliance with customer requirements.

Maintained material RMA’s, tracked returns and credits and completed all Corrective and Preventive Action Requests.

Integral member of the management team in creating the company’s annual budget.

Reviewed monthly financial statements, targeting areas for improvements to continually reduce costs and increase profits.

Supply Chain Management and Inventory Control

Responsible for company global supply chain for up to 4 manufacturing locations nationally. This included all purchases of Direct and Indirect materials and purchases of sourced materials from Asian suppliers.

Work closely with sales and production teams to ensure customer requirements are met with both open orders and forecasted raw materials requirements.

oUsing data from the MRP software create weekly and monthly work plans.

Developed a continuous improvement program to monitor supplier performance. Reduced non-conformance and late orders by 99% within the first 6 months.

oKPI’s included material OTD, rate of rejection and PPV.

Implemented a cycle counting system of inventory eliminating plant down time previously necessary to perform the physical inventory.

Negotiated annual contracts with approved suppliers, distributors and sales reps with a focus on continual price reductions.

Continually research, locate and approve new suppliers to help drive down material costs.

Track copper changes on a daily basis and study copper futures. This lead to making purchases of raw materials to coincide with lower copper pricing.

Used JIT delivery on all raw materials to reduce inventory carrying costs and increase inventory turnover rates.

Worked directly with local freight carriers and international freight forwarders to negotiate annual contracts.

Managed the research and development of new systems technologies and methodologies for logistics planning, forecasting and inventory control.

Researched and implemented new technologies for more effective material transactions, including bar-coded inventory tracking and RF data transfer.

Other

Proficient in all aspects of Microsoft Office including Word, Excel, Outlook and PowerPoint. Have trained others individually and in small groups.

Lead focus groups at annual software supplier customer conference. The output of these focus groups was used to make changes to future releases of the standard software. (Made2Manage/Aptean MRP software). This includes Crystal Reports.

Achieved a Certificate of Achievement in Lean Six Sigma through the University of Villanova.

Assisted in the creation and updates of company employee manuals for salaried and hourly employees.

Organized company shareholder and director meetings and served as company Secretary and Treasurer.

Worked with customer drawings to develop BOL’s for the MRP system.

Excellent written and oral communication skills.

Education

Cleveland State University, Cleveland Ohio

B.B.A., Marketing 1994

Certificate in Lean Six Sigma, Villanova University 2013

References:

David F. Davis (previous superior)

32800 Titus Hill Lane