Manager Customer Service
Resume:
To- THE SHERATON PARK LANE HOTEL LONDON
Dubai, DU, AE
Date-10/09/2015 G.C
Subject:-Application for the post of ACCOUNTANT
Dear/ Sir
I want to apply for the post of STORE KEEPER in your organization. When I see the vacant position caught my eye and as I appear to be perfect matches for this position and eagerly applying for this vacancy.
I have BA. Degree in Purchasing & Supply management from Addis Ababa University on 2011 G.C and accomplished eleven years (11) years strong experience on warehouse manager, STORE MANAGER AND STOCK CONTROLLER. I am better positioned to join your organization and make immediate positive impression.
I believe that my qualified skills, strong experience and reputation for excellence can greatly enhance your organization already impressive performance. I have proven track recording of responsibility, integrity and commitment to the organization objectives. I have more willing to work under pressure, comfortable working independently or as part of team and I firmly believe that your needs, required skills and my profession skills are an excellent match. Please refer to the accompanying CV for more detailed information regarding my abilities and skills are listed.
I would like to appreciate giving the opportunity to discuss my qualification more fully in a written test & an interview. I can be reached at +251********* /093******* or **********@*****.***
Thank you for your consideration.
Best regards
Birara Hunyalew Yazie
Email- **********@*****.***
Phone number-+251*********
Skype-birara.hunyalew5
Addis Ababa, Ethiopia
Ethiopia
CURRICULUM VITEA
1. PERSONAL INFORMATIONS
Name
Sex
Place of birth
Date of birth
Marital status
Nationality
Birara Hunyalew Yazie
Male
Addis Ababa, Ethiopia
June 13, 1986 G.C
married
Ethiopian
2. PERMANNET CONTACT ADRESS
Permanent address
Current working Address
Cell phone Number
Addis Ababa, Ethiopia
Addis Ababa, Ethiopia
**********@*****.***
3. EDUCATIONAL QUALIFICATION
Name of university & Country
Level
Graduation year
Subject studied
Addis Ababa University
Addis Ababa, Ethiopia
BA. degree
July 2011G.C
Purchasing and supply management
Addis Ababa College of technology and Commerce
Addis Ababa, Ethiopia
Diploma(10+3)
August/2006G.C
Accounting
Rose Engineering Computer Center
Advance Diploma Certificate
Jan/2006G.C
Computer
4.1.PROFETIONAL EXPERIENCE
Employer
Location
Functional Position
Place of work
Total experience
Years worked
World vision
Ethiopia
Ethiopia
Stock controller / STOTE KEEPER
WORLD VISION ETHIOPIA Gambella ERP
I have 1 years and 2 month, solid experience
July 28/2014-Augest,30/2015G.C
Main Duties and Responsibilities
•• Opening & Closing the Store
•• Excelling in all client relations including providing personalized customer service, client outreach, and actively selling to all clients
•• Managing inventory levels, special orders and processing new merchandise
•• Developing events and trunk shows
•• Responsible for achieving sales goals as set forth by the Owner
•• All social media, e-commerce and marketing materials to be created and updated on a continuous basis
•• Training, managing and scheduling Part-Time Sales team
•• Daily maintenance and upkeep of the store
•• Merchandise the sales floor and windows
•• Assist in seasonal Women’s buying, selecting product and attending trade shows/buying appointments
•• Assisting store manager with daily store operations and taking full responsibility of store in the managers absence
•• Achieving store goals and maximizing sales and profitability through client ling and utilizing effective sales techniques
•• Ensuring exceptional customer service is provided at all times
•• Handling customer inquiries and resolving customer issues and complaints in a timely manner; escalate issues when appropriate
•• Implementing processes and procedures regarding sales transactions, inventory management, merchandise transfers, etc.
•• Enforcing operational and personnel policies and procedures
•• Coaching and counseling sales associates to ensure staff development and maintain store performance levels
•• Maintaining store merchandising standards at all times
•• Receiving and vouchering new merchandise
•• Assist manager with coordinating and executing special in-store events and trunk shows
•• Completing special tasks and projects as assigned by the store manager
•
4.2.PROFETIONAL EXPERIENCE
Employer
Location
Functional Position
Place of work
Total experience
Years worked
Beneshangul Gumuz Regional State Assosa youth Center and Health Center
Ethiopia
store Manager
Assosa, Ethiopia
I have above 10 years, solid experience in Logistics,Head of store manager,
Oct/2004Jun/2014 G.C
Main Duties and Responsibilities
Conducting the smooth functions relating to requisition, receipt, stacking, and dispatch of goods and supplies.
Organizing the systematic storage of material
Maintaining inventory of all SKU’s and making note of damaged goods etc.
Assure proper documentation and safety procedures of all warehouse functions
Maintain a well-organized and hazard-free warehouse facility
Work within a team environment
loading and unloading goods from delivery vans or transporter
checking that the correct quantity and type of goods have been received
recording any damaged, missing or faulty goods
moving the goods to the correct area in the warehouse
labelling goods
moving and stacking goods ready for delivery
compliance with security procedures and health & safety
maintaining the warehouse in a tidy state and clearing away unrequired material
And all job related orders which comes from the warehouse coordinator
Technical skills
-Good reporting and communication skills, Good computer skills: Excel, Word, speed sheet,
Good knowledge of purchasing systems, Knowledge of Donor funding regulations
-Ability to plan with good organizational skills, Good written and spoken English
Competencies:
-8 years strong experience in logistics procedures, administration and result oriented activities
-Organization to work effectively and Supporting others, good planning,Analytical thinking, Trust and confidentially,
5. LANGUAGE SKILLS
Language
Speaking
Listening
Writing
Reading
Amharic
Fluent
Fluent
Fluent
Fluent
English
Excellent
Excellent
Excellent
Excellent
Arabic
Excellent
Excellent
Excellent
Excellent
French
Beginner
Beginner
Beginner
Beginner
6. REFERENCES
FULL NAME
ADDRESS
POSITION
ORGANIZATION
JASON FORAUER,
Email:*************@***.***,********@*******.***
Skype: jasonforauer cell phone: +251********* and +251*********
Supply Chain Coordinator
World vision
TEREFE W/MARIAM
Tel.+251-***-**-****,Email: **********@*****.***
SENIOR LOGISTICS COORDINATOT/MATRIX MANAGER/
World vision
YONAS BERHANU
*-****-***************@*****.***, Tell-+251*********
Senior logistics officer
UNIMAS
Contact this candidate