Customer Service Sales
Resume:
RE: Employment Opportunity
Dear Hiring Professional,
Please review the attached resume, which highlights the skills and accomplishments that will enable me to contribute to your company. I have demonstrated leadership, independence, superior work habits, proficiency, and I would appreciate the opportunity to meet with you to discuss employment opportunities.
Throughout my tenure at various facilities I’ve frequently had the opportunity to use my skills to build customer rapport and meet deadlines on a regular basis. I have proven my abilities to work well with others, oversee large group organization, and project management when called upon. I enjoy being challenged to learn and evolve in my work which allows me the ability to grow.
Furthermore, I have a professional demeanor, and good communication and negotiation skills. My enclosed resume gives you complete details about my qualifications and capabilities.
I appreciate you taking the time to review my qualifications. I would welcome the opportunity to further discuss my qualifications and skills in detail. Please feel free to contact me with any questions you may have at 864-***-****(cell)-864-***-****(home) or via e-mail at (*************@*****.***). Thank you for your time and consideration. I look forward to hearing from you soon.
Sincerely,
Renata Watson
OBJECTIVE: Dedicated worker that is motivated to help maintain customer satisfaction and contribute to your company’s success with over thirteen years working in diverse customer service environment.
Career Overview:
MAU- Capsugel Greenwood, S.C. 29646
Plant Store –Shipping and Receiving Lead January 2013 to Currently Employed
Guaranteed positive customer experience and resolve all customer complaints.
Generated sales and inventory reports in Excel with data from a variety of sources (SAP, Blue Mountain and Protean), maintain a 100% accuracy rate.
Prevented store losses by using awareness, attention to detail and integrity at all times.
On call at all times for any problems that occur within the storeroom.
First Family Realty Greenwood, S.C. 29646
Office Clerk June 2011 to January 2013
Maintain excellent customer service with all clients.
Compiled, copied, sorted and filed records of office daily activities.
Completed and mailed bills, contracts, policies and checks.
Greenwood County Victims Services Greenwood, S.C. 29646
Intern- Clerical August 2010 to July 2011
Explain court procedures to clients.
Made referrals to agencies for support on client’s behalf.
Data entry, filing, and updates on all web related files.
Greenwood County Probation Offices Greenwood, S.C. 29646
Intern- Clerical January 2009 to May 2009
Monitoring and collecting restitution payments.
Office and field contact with offenders.
Court appearances and intake of all new offenders.
Charter Communication Simpsonville, S.C. 29681
Broadband Customer Care Representative II July 2005 to September 2009
Listen to and interpret the needs of customers.
Prioritize and organize customer’s accounts.
Discussed cable television equipment operation with customers over the telephone to explain proper equipment usage and to also troubleshoot equipment problems.
The Money Store Greenwood, S.C. 29646
Branch Manager November 2001 to July 2005
Communicated orally and in writing to multiple employees.
Handled multiple projects and task involved in running an office.
Developed a close relationship with customers through telephone contact and sales activity.
EDUCATION: Greenwood High School Greenwood, S.C. 29646
High School Diploma May 22, 1998
Piedmont Technical College Greenwood, S.C. 29646
Associates Degree - Criminal Justice August 7, 2009
Piedmont Technical College Greenwood, S.C. 29646
Associates Degree – Human Services May 6, 2011
REFERENCES: Available upon request
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