Rachel Roten, MSW

*** ******* **, *********, ** *4533 707-***-****–acrqmz@r.postjobfree.com

Objective

Social Services Director

Experience

Director of Social Services

Blize Healthcare, Albany, Ca

December 2014 –July 2015

Directs all daily patient social service operations for home health and hospice including direct oversight of the establishment and implementation of social service policies.

Ensures compliance with all state, federal and Joint Commission social service regulatory requirements.

Recruits, selects, orients and directly manages members of the social service team.

Maintains comprehensive working knowledge of the field of social work and shares information with appropriate organization personnel.

Provides direct patient care includingpsychosocial assessments, care planning and interventions to help maintain patient’s highest level of independence, dignity and access to appropriate community referrals/resources.

Plans and implements in-service and continuing education programs to meet the development needs of IDG and social service personnel.

Actively participates in quality assessment performance improvement teams and activities. (QAPI)

Bereavement coordinator for Hospice.

Medical Social Worker

Hospice of the East Bay and Bruns House in-patient facility, Pleasant Hill, Ca

December 2010 – June 2014

Work with terminally ill adult patients and their families in an in-patient and out-patient setting

Bio-psychosocial assessments/ongoing needs assessment and develops, care plans and intervenes on identified needs.

Participates in interdisciplinary team meetings, provides crisis intervention and treatment plans.

Provides individual and or family counseling and identify and facilitate to appropriate community resources and assists with benefit programs and advanced planning.

RCFE and SNF team lead with a high caseload which includes direct resident care and provides in-services to RCFE and SNF staff

Chair QAPI and safety committee and provide orientation to new employees and mentor new MSWs.

Facilitate and assist with discharge planning.

Medical Social Worker

Heartland Hospice-HCR Manor Care, Concord and Santa Rosa, Ca

October 2001-August 2010 – [End date]

Managed a large caseload of clients and their families receiving hospice services and provided initial and ongoing bio-psychosocial and bereavement asssessments

Social worker team lead, attend and conduct IDT care conferences and in-service community on end of life care and the dying and grief process

Execute POLST/Advanced Directives and assisted with CMS and Joint Commission survey preparation

Adult Case Manager Kaiser Medical Center/dept. of Psychiatry

Pleasant Hill, CA

June 2001 – February 2002

Managed a large caseload of adult clients with a parity diagnosis with the goal of preventing hospitalization or repeated psychiatric related emergency services.

Group and individual psychotherapy and crisis management

Biopsychosocial assessment, treatment planning and referrals to appropriate community resources.

MSW intern-Kaiser Medical center/Dept. of Psychiatry

Martinez, Ca

June 2000-May 2001

Individual and group psychotherapy performed under the supervision of an LCSW

Director of Social Services

Florin Healthcare Center, Sacramento, Ca

October 1997-July-1999

Delivery of social services and discharge planning in a 166 bed Alzheimer’s facility. Performed RAI/MDS and psychosocial assessments and care planning/interventions.

Managed a social service and activity staff of 20 and supervised several volunteers to enhance activity programming. Chair QA, Resident Council and in charge of facility on rotating basis.

Education

Master of Social Work-

California State university, Sacramento

May 2001

Bachelor of Science in Gerontology, CSUS

May 1997

Field Placement: Dept. of Health and Human Services-APS

Sacramento, Ca

Skills:

BLS CPR Certification through 2016

Activity Director Certification

Compliance training in CMS, HIPAA and RAI/MDS

Training in complicated grief

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