Michael O'Day

**** **** **.

Dyer, IN *****

219-***-**** – cell

SUMMARY OF EXPERIENCE

**** - **** ****** *’Day’s Inc. Hammond, IN

Safety Manager

Created and edited new employee policy manuals in English and Spanish.

Lead monthly employee training. Adapted “canned” PowerPoint training programs to our specific needs.

Lead monthly safety Sub-Committee meetings with department reps.

Wrote new hire training manuals for each of five departments to help improve initial safety record.

Created first aid, accident and witness forms to help track accident data.

Analyzed injury reports by department and shift to identify specific problem areas.

Maintained an electronic database of all first aid, accident, witness and clinic reports.

Purchased all safety related supplies.

Maintained the OSHA 300 logs.

Maintained and updated MSDS Station.

Graphed and maintained the Incident Recordable Rate data. Worked to lower IRR from 13.5 to 5.45 in 2012.

Logistics Manager

Coordinated with sales team on tractor-trailer routes in the Northeast, Southeast, Midwest and Great Plains states.

Mapped out the order of stops with regard to quantities being delivered and picked up.

Generated the trailer map to facilitate proper trailer loading before a route is run.

Generated driver’s route sheet including all customer contact info and any special instructions.

Coordinated vehicle maintenance for leased and company owned vehicles.

Handled all damaged freight issues, including RMA’s, inspections and claims.

Kept a log of damaged freight by date and carrier.

Other Duties

Generated weekly time and attendance reports for payroll.

Installed, configured and maintained Thin Client / Server based time clock system.

Some PC, network and printer maintenance, installed,configured and maintained wireless access in shop area.

1987- 2003 Universal Financial Oakbrook, IL

Senior Field Service Engineer

Installed and maintained RS232 terminals, stand alone and peripheral printers, Unisys and NCR OCR/MICR document encoding, scanning and sorting equipment, data storage and data communications controllers as well as some Windows PC based systems and peripherals.

Maintained full time on-site technical support, repair and parts inventory for three banks in downtown Chicago at different times. Assist in sales of machines, supplies and site planning.

Performed trouble shooting and board level repair of various control, interface and logic assemblies both on-site and in the main shop using oscilloscope, BDM, VOM, soldering and desoldering tools.

Provided remote technical support for branch offices, and training for new employees.

1980 - 1987 Unisys Corporation Lombard, IL

Field Service Engineer

Install and maintain RS232 terminals, printers and OCR/MICR document encoding, scanning and sorting equipment,data storage and data communications controllers.

Perform trouble shooting and board level repair of various control, interface and logic assemblies both on-site and in the main shop using oscilloscope, BDM, VOM, soldering and desoldering tools.

Trained machine operators to reprogram machines after a power interruption. This reduced customer down time and overtime service calls.

Implemented a system to speed repairs on a backlog of in-shop machines.

Education

1997 - 1998 Microhard Technologies, Inc - Oakbrook, IL

Implementing Windows NT 4.0 in a network environment.

MCP – Workstation in February 1998

MCP – Server in October 1998

MCP – Server in the Enterprise in March 1999

1976 - 1978 Purdue University - Hammond, IN

Electronic Engineering Technology

1974 - 1976 DeVry Institute of Technology - Chicago, IL

Electronics Technology and Management.

Computer Skills

Internet savvy, Microsoft Word, Excel, PowerPoint,

Other Skills:

Licensed Amateur Radio Operator – Video / Arcade Game Repair

Links

LinkedIn - www.linkedin.com/pub/michael-o-day/13/998/160

Sample documents I created:

Training manual - https://www.dropbox.com/s/qnafuj1z08ixmf8/New%20Employee%20Training_Locker%20Assembly.doc?dl=0

Crane Inspection – https://www.dropbox.com/s/6ykh06179stkldh/OH%20Crane%20Inspection%20Sheet.xls?dl=0

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