Manager Customer Service

Materials and Logistics Manager

Materials and Logistics Manager with eighteen years of experience in developing standardized processes for material ordering, scheduling and logistics in automotive manufacturing and welding equipment distribution. Expert in materials requirement planning, inventory reduction and developing best practices to ensure on time delivery.

Career Highlights:

Reduced inventory from $11 million to $6 million, with a corresponding increase in on-time delivery from 95% to 99%.

Developed material transportation routes to reduce costs by $800,000 annually.

Reduced delivery related PPM from 15,000 to 12 PPM over a three year period.

Reduced build out obsolescence by 95%.

EXPERIENCE

Production Control Manager: American Howa Kentucky, Bowling Green, KY 08/2012 to Current

Re-implemented ERP system and implemented best practices for material ordering and production planning.

MATERIALS MANAGEMENT

Hired, trained and developed three scheduling staff, one supervisor and 10 material handlers to improve overall effectiveness.

Reduced inventory on hand from $3.5 million to $1.9 million.

Revamped entire material flow throughout facility to maximize space utilization during growth period to delay need for building expansion.

Developed launch, build out and trial planning processes to ensure on time deliveries and minimize obsolescence.

INVENTORY CONTROL

Created standardized work processes for material ordering, scheduling and inventory control to optimize inventory control and accuracy.

Reduced inventory variance by 95%, primarily due to inventory handling and cycle counting practices.

Reduction of total inventory from $3.5 million to $1.9 million by accurately scheduling demand and safety stock targets.

Improved supplier on-time delivery to 96% in first year.

Develop standardized work for production planning, material ordering and scheduling.

Production Control Manager: Toyo Automotive Parts, Franklin, KY 03/2008 to 08/2012

Revised all scheduling processes to improve internal inventory control and improve customer delivery performance. Developed cost reduction measures for logistics processes.

MATERIALS MANAGEMENT

Revamped manual scheduling process to reduce inventory on hand and reduce rework due to excess in process inventory.

Developed processes to reduce WIP inventory from 10 days to 1.5 days.

Reduced overall inventory by 48%.

Improved customer on time delivery PPM to Toyota from 15,000 to 12 PPM over a three year period.

Developed launch, build out and trial planning processes to ensure on time deliveries and minimize obsolescence.

LOGISTICS MANAGEMENT

Developed dedicated milk run routes and reduced overall transportation costs.

Developed dedicated milk run routes to optimize usage and reduce annual freight costs by $800,000.

Negotiated freight rates and fuel surcharges with regional and national carriers.

Materials Manager: Plastech Engineered Products, Louisville, KY 07/2006 to 03/2008

Improved raw materials scheduling processes to ensure inventory availability and reduce obsolescence. Developed processes for nine staff members and thirty-six material handlers and shipping associates.

MATERIALS MANAGEMENT

Managed production scheduling, purchasing, material handling and shipping departments.

Reduction of production obsolescence by 90% by developing policies for product review.

Oversaw delivery ratings from Ford, GM, Toyota and JCI.

Developed and maintained TS-16949 program for materials department.

Developed production scheduling system and created policies for purchasing and material controls.

Materials Specialist: Tower Automotive, Bardstown, KY 08/2004 to 07/2006

Master Scheduler/ Logistics Coordinator: Bowling Green, KY 02/1996 to 07/2003

Re-implemented ERP system at Bowling Green facility and revamped entire material flow throughout facility to maximize space utilization during growth period to delay need for building expansion.

MATERIALS MANAGEMENT

Managed all aspects of MRP system to streamline production scheduling, material ordering and shipping process

Worked closely with IT and software manufacturer to correct demand issues in MRP system due to multiple customers with different ordering processes.

Reduced inventory from $11 million to $6 million, with a corresponding increase in on-time delivery from 95% to 99%.

Developed real-time production posting process to improve inventory accuracy to 99%.

Coordinated all launches and production plans within assigned customer base

Integrated all manual scheduling processes into MRP system to eliminate manual spreadsheet planning of production lines and material orders

LOGISTICS MANAGEMENT

Developed dedicated milk run routes and reduced overall transportation costs.

Developed dedicated milk run routes to optimize usage and reduce overall freight costs.

Scheduled all inbound and outbound freight and achieved 100% delivery performance for three consecutive years with Toyota.

Purchasing Coordinator: Thermal Arc Industries, Bowling Green, KY 07/2003 to 08/2004

Help relocate business to from Troy, OH to Bowling Green, KY and repair damaged customer service relations by improving material availability to customer base.

MATERIALS MANAGEMENT

Revised all aspects of material ordering and inventory control to achieve on time delivery of products to customers

Increased on-time orders to customer base from 43% to 94% in eight months by ensuring inventory availability at time of order.

Doubled inventory on hand overall which led to a 300% increase in sales due to fewer lost sales because of availability issues.

Monthly review of sales improvements with upper level management and partners in Italy, Malaysia, Japan and Australia.

LOGISTICS MANAGEMENT

Developed shipping plans with international and domestic suppliers

Coordinated all inbound freight deliveries from overseas

Negotiated LTL rate discounts for outbound products

EDUCATION

Bachelor of Science: Business Management, Western Kentucky University

3.84 GPA on a 4.0 scale

Beta Gamma Sigma, Business Honors Society

PROFESSIONAL TRAINING

Toyota Production System (TPS) For Executives

TPS Boot Camp (Three Week Intensive Training)

EDI Systems Training for various customers

Customers included, BMW, Ford, GM, Toyota, Nissan, Honda and various Tier 2 customers

Proficient in Microsoft Office (Word, Excel, Powerpoint, etc.)

NAFTA Harmonized Tariff Schedule

Multiple MRP system training courses

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