Customer Service Microsoft Office

Andre Harris

acrpbf@r.postjobfree.com Humble Texas 713-***-****

Customer Service/Administrative Support

Work Experience

Christian Holdings Kingwood, TX

Loan Processing Assistant 4/2015-8/2015

Assisted in the home loan process. Retrieved vital and personal documents, in a timely manner, as well as maintain a high level of professionalism while dealing with sensitive and personal information for home loan applicants. Verified employment, wages, banking info, and other crucial components while providing outstanding customer service. Multitasked between multiple loan files at once, while still maintaining accuracy and attention to detail for each file.

Randstad

Shipping Coordinator Houston, TX

3/2015-4/2015

Received orders from corporate office and logged them into our system. Assiagned trucks to come and pick up orders at the end of the day. Assigned orders to different member of our warehouse team to retrieve orders and place in corresponding areas for trucks to pick up. Verified and checked orders before trucks arrived to insure accuracy.

HR Remedy Houston, TX

Data Entry E-scan Analyst 9/2013-3/2015

Administrative Office Assistant – Mail Room Clerk 8/2013-9/2013

Gathered and categorized information for offshore oil rigs, supply vessels, tug boats, passenger vessels, and chemical carriers to create router sheets for our vendors. Confirmed and entered new data pertaining to existing vessels into our system. Coincided with our vendors as well as FedEx to confirm and assure shipping logistics were properly attended to on all ends, as well as making sure all shipping requirements were met according to our vendor’s needs and FedEx standards. Sorted, Log-in, and distributed incoming mail to corresponding department heads. Picked-up outgoing mail and packages from department floors and deliver either to other departments or log to be picked up by USPS, UPS, DHL, or FedEx.

BG Express Houston, TX

Mail Courier 4/2013-8/2013

Delivered important business documents to scheduled employers during a business day with prompt attentiveness.

Pappas Seafood House Humble, TX

Certified Server Trainer 11/2009-2/2013

Main focus was customer service with assisting in training new employees. Explained precise instructions on how the restaurant conducted greeting guests, the correct way of placing food and drink orders, and promptness on giving the guests the attention and friendly atmosphere that was upholding to the restaurants fine dining standards.

Randstadt/Hill Country Steel San Antonio, Texas

Administrative Office Receptionist 6/2005-6/2007

Sent and received fax, email, and mail for executive employer. Scheduled and confirmed meetings, lunches, and business accommodations. Screened calls, took messages, and contacted customers on behalf of business matters for executive employer. Filed, made copies, and entered specific and classified business documents into a detailed computer program. Assisted department CEO’s with various tasks and duties with a timely manner and attention to detail.

Travelocity San Antonio, Texas

Sales and Customer Service Representative 2/2003-1/2005

Handled incoming calls regarding booking changes, scheduling, and canceling flights, hotels, and car reservations. Assisted customers with such matters as seating preferences for flights, hotel accommodations, pet and handicap assessments, and special vehicle requirements.

Education

Judson High School

May 2002 High School Diploma

Skills

•Certified in 10-Key,Microsoft Office- Excel 93%, Word 87%, Outlook 93%, Basic Office 90%, Strong organizational, order processing, active listening, time management, problem solving, data entry, attention to detail, energetic work ethic, and strong interpersonal skills.

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