STEFFANIE LUNDY

**** ***** **, *******, ******* *5733

Cell: 802-***-****

acrp5g@r.postjobfree.com

PROFESSIONAL SUMMARY

As a focused individual, I will be successful at multi-tasking and delivering prompt and friendly service to all customers. I will maintain a positive attitude and a friendly smile at all times. As a self-directed person I always welcome new tasks and challenges. Teamwork is important to me and I enjoy working with a team, however I also work very well independently. I am dedicated to customer service and motivated to maintain customer satisfaction and contribute to company success.

SKILLS

•I thrive in a fast-paced environment

•Committed team player

•Flexible schedule capability

•Professional transcripts with a quick turnaround rate!

•Maintains strict confidentiality

•Knowledge of HMOs, Medicare and Medi-Cal

•Experience in OB-GYN, surgery, gastro, ENT, ortho, radiology, clinical, and many more.

•Strong organizational skills

•Active listening skills

•Seasoned in conflict resolution

•Energetic work attitude

•Sharp problem solver

•Extensive anatomy/physiology knowledge

•Medical Manager Software

•Electronic Medical Record (EMR) software

WORK HISTORY

Medical Transcription - Northeastern Vermont Regional Hospital

St Johnsbury, VT 2006 to present

Transcribed patient data and medical records. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Strictly followed all federal and state guidelines for release of information. Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Analyzed and interpreted patient medical and surgical records

Administrative- July 2004 to September 2009

Diamond Brook Kennel - Hubbardton, Vermont

My job at Diamond Brook Kennel included all aspects of the office life. I would make/cancel/confirm appointments either by email, phone or in person. I was in charge of customer support (answering emails/phone calls that pertained to anything kennel related).

Sales were a big factor in my position as we sold a very wide variety of high quality dog foods and products. I was also in charge of bookkeeping.

I always did my best and beyond to ensure the quality of my work was of the best. I always made it a point to greet customers with a smile and make them feel welcome.

EDUCATION

Otter Valley Union High School 2006 Brandon, Vermont

High School Diploma: General high school classes

Community College of Vermont- 2007 to 2010 Rutland, Vermont

Majored in Business Management and Criminal Law

Everett Community College 2011 to 2015 Everett, Washington

Certified in Medical Transcription, Data Entry, and Medical Billing and Coding.