Service Customer
Resume:
Paul Peiffer
Columbus, OH *****-2703
*********@*******.***
Career Profile
Offer more than 16 years experience as an installation and service technician in manufacturing and audio-visual service environments. Possess excellent team collaboration, customer service, project management, and problem-solving skills. Desire a position working with the public in a service capacity.
Professional Experience
CLAYPOOL ELECTRIC INC, Lancaster, OH 05/2011- 09/2015
Data-Voice/Audio-Video Technician
Provided and completed data-voice infrastructure service in various remodeled and new schools in and around the Columbus area. Provided data-voice infrastructure service to completion by pulling cable,(cat 5e, cat 6, and cat 6a) installing patch panels, terminating cables in the field and on patch panels, moving phone crosscuts, moving existing data connections to new cabling, and leading a crew to perform specific tasks.
Coordinated project with electrical foreman and construction management company representative to accomplish project in a timely fashion.
Continually strive to exceed aesthetical and functional expectations.
COMNET, Columbus, OH 10/2010-11/2010
Data-Voice Technician
Temporary assignment to build out part of an IBM data center by pulling and terminating cables.
NETECH, Columbus, OH 05/2010-09/2010
Data-Voice/Audio-Video Technician
Provided infrastructure service for cameras and security at local school district.
Installed projectors and speakers for select classrooms.
NEWCOME ELECTRONIC SYSTEMS, Columbus, OH 01/2006-01/2010
Data-Voice/Audio-Video Technician
Successfully revised residential home theater installation project plans to reduce time to completion and maximize profit.
Troubleshot any functional issues with existing home theater systems to diagnose and remedy issues.
Provided data-voice infrastructure service from concept to completion by pulling cable, installing patch panels, terminating cables in the field and on patch panels, moving phone crosscuts, moving existing data connections to new cabling, and leading a crew to perform specific tasks.
Increased customer satisfaction by exceeding professional and service expectations for both aesthetical and functional capabilities.
INVISIBLE FENCE COMPANY, Columbus, OH 06/1998-01/2006
Installation/Service Technician
Installed invisible fence pet containment systems designed to meet customer’s specific needs.
Resolved various functional problems with existing systems and modified parts when needed.
Set up daily service routes for staff to meet daily customer and project time requirements.
Conducted pet training sessions to instruct customer’s and their pets on the new fence system.
Managed repair expenditures by supervising equipment use and vehicle maintenance.
Facilitated inventory control by assisting with order processing and inventory counts.
Modified a piece of tracking equipment to locate any breaks in a fence.
Education
HONDROS COLLEGE, Columbus,OH, Home Inspection Certification, 05/2005
HOCKING TECHNICAL COLLEGE, Nelsonville,OH, Natural Resources Coursework, 1983-1985
BICSI Installer 2 Copper Certification,Hilti Certifications in Firestop Systems and Powder Actuated Tools
10 Hour OSHA Training Course in Construction Safety And Health
Activities
AMERICAN BIKERS AIMED TOWARDS EDUCATION (ABATE), Member, 9 years
Promoted activism in safe riding by lobbying legislators for safe riding legislation, and educating the public.
Planned and executed charity functions like Firefighters For Kids.
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