Quynn Iske
Aspiring Marketing Professional
Hopkins, MN 55343
acrona@r.postjobfree.com
www.linkedin.com/pub/quynn-iske/21/825/261/
Passion for Creative Thinking
Experience in Project Management, Problem Resolution, Customer Service, and Administrative Support
Work Experience
Client Service Coordinator
09/2012 – present IN Marketing Services an Advantage Sales and Marketing Company, Eden Prairie, MN
Project management of multiple of sampling events costing upwards of $10K by working with Account Executives to determine details for successful execution
Create sampling event summary and instructions for event specialists
Approve invoice amounts to bill clients for marketing materials shipped to sampling events
Work on team to provide suggestions of improvements to company software
Train new employees on Microsoft CRM software and retail client specific procedures
Initiate team building activities
Generated and analyzed post event execution reports for clients
Created sell sheets for Good Things in Store demo sampling program
Merchandising Assistant
11/2011 – 09/2012 Nash Finch Company, Edina, MN
Entered information into system for upcoming promotional deals and food shows.
Worked with clients to receive jpeg images of products to post on internal website.
Temporary HR and Data Entry
01/2011 – 06/2011 Pearson, Iowa City, IA
Processed I-9 documents and followed up with employees to receive corrected and missing documents.
Used Homeland Security E-Verify system to confirm employment eligibility
Tracked incoming assessments using Excel spreadsheets.
Quality checked computer based tests before launch.
Transcribed assessments for scanning.
Development Assistant (Part Time)
05/2010 – 09/2010 Lutheran Church Missouri Synod, Iowa City, IA
Created marketing brochures and articles and formatted newsletters to send to current and potential donors.
Reconciled credit card statements.
Completed expense reports for corporate processing.
Secretary II – Professional Development Services, Workforce Development Division
10/2006 – 10/2010 ACT, Inc; Iowa City, IA
Extensive work in customer problem resolution though 800-WorkKeys line
Collaborated with departments such as finance and customer service in the application process of testing sites
Provided administrative support for 3 professional staff including 2 directors marketing department
Used Salesforce database to track client interactions
Followed up on sites’ testing irregularities to remind proctors of protocol
Saw new testing site program migration through from beginning to end
Managed reporting from testing sites with Excel spreadsheets and monthly follow up
Created and presented information regarding job process and documented all department procedures
Used Microsoft Office Products to format and send proposals to potential clients
Maintained marketing collateral inventory
Prepared sales packets for prospective clients
Education
University of Iowa, Iowa City, IA, Graduation Date: 2001
Bachelor of Business Administration major: marketing GPA: 3.27
Additional Training and Certifications
SkillPath Seminar: Becoming a Better Communicator
SkillPath Seminar: Excelling as a Manager or Supervisor
SharePoint, Word, and Excel advanced training classes
Volunteer Work
Crossview Early Childhood Center, Edina MN 2013 – present
Lead monthly meetings as chair of Early Childhood Center Board
Work with board members to approve annual budget
Took and distributed minutes to board members as Secretary
Documented daycare policies and procedures to secure accreditation
Conducted interviews to hire assistant director for Early Childhood Center
Make-A-Wish Foundation of Iowa City 2001 – 2009
Organized charity fundraisers including dinner and auction, golf outings, and Christmas events
Acted as chair of committee by leading meetings and secretary by recording and distributing minutes
Managed volunteer schedule for annual Amana Colonies event
Granted “wishes” of children with life-threatening medical conditions
Organized appreciation picnic for Chi-Omega sorority in 2006 and 2007.
Received Committee Volunteer of the Year award for 2006.