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Sales Manager

Location:
Bloemfontein, FS, South Africa
Salary:
Market related
Posted:
September 14, 2015

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Resume:

PROFFESIONAL RESUME

OF

GERARD QUINTUS VAALBANK

Drivers licence: Yes (Code 08)

Fiscal Address:

3.3 Morewag Flats

Nelson Mandela Avenue

Westdene

Bloemfontein

9301

084-****-*** / 074-**-*****

acrojd@r.postjobfree.com

CONTACTABLE REFERENCES

Mr J Du Toit ( Branch Manager BMW)

051-***-****

Mr Danie Biljon ( Manager Auto Pedigree)

051-***-****

Mrs Sharon Jacobs ( Manager Joydi House Keeping)

078-***-****

SUMMARY

Working in the Sales and Marketing industry for many years, I have the ability to recognize both verbal and nonverbal cues to adapt the sales strategies you implement to impress the prospective buyer. I have a successful track record of setting targets, developing sales teams and motivating the teams to achieve goals. Being the best at this is what gives me the urge to go the extra mile and being recognized for my efforts.

I have and are able to exceed in what is expected of me, there for achieving my target and the company overall target as this means a happy boss versus happy employees.

QUALIFICATIONS

TERTIARY ACHIEVEMENTS

A+ Computer certificate

New Horizon Computer College 1997

I have a friendly attitude, am thorough and the ability to get things done on time

I am honest and reliable

I have a sense of urgency - if a task is important, I will work hard to get it done on time

I am a fast learner

I have the ability to communicate with people.

I am flexible enough to handle changing environments

Able to cope with setbacks and learn from my mistakes

ACCOMPLISHMENTS

Customer Relations:

Earned highest marks for customer satisfaction branch level

Achievements

Workshop in After Sales Management

Workflow Planning:

Implemented new work process flow which increased department productivity.

PROFFESIONAL EXPERIENCE

BOOKING CLERK / SERVICE CONSULTANT

BMW – SOVEREIGN, Bloemfontein, Free State

April 2015 – till present

Answering of phone calls and talking to customers regarding the company's products or services.

Answering questions of customers by means of identifying opportunities to offer information and make product or service suggestions based on a customer's needs. Taking orders from customers and obtaining their personal information, such as name, address, phone number, and payment method.

Updating and making changes to customer accounts.

Document all customer interactions and enter the information into a computer, as well as ensure that all records are accurate and up-to-date.

Handle difficult customers and make sure that each customer has a good experience

2 I C (ASSISTANT TO THE MANAGER) WORKSHOP CONTROLLER

June 2014 – April 2015

AUTO PEDIGREE, BLOEMFONTEIN, FREE STATE

Made targets set by Head Office which was unaccomplished, which resulted in incentives for two months in a row.

Responsible for the quality checks on vehicles that are from the workshop then allocate it to relevant destinations.

Receiving and booking of mass loads of vehicles

Stock control

Assist the manager, with the management of 32 employees.

Responsible for the purchase and orders of car parts for the workshop

Parts Controller / Customer service and Service advisor

SALES AND MARKETING MANAGER

Feb 2012 – Apr 2014

JOYDI HOUSEKEEPING SERVICES, NGO BLOEMFONTEIN FREE STATE

Developed training manual for new staff to ease transition for new employees. Increased sales by 17% over a one-year period.

Worked directly with departments, clients, management to achieve result in excellent client prospecting and ensuring that job creation was a possibility

Developed new process for employee evaluation which resulted in marked performance improvements.

Since company was established, I managed to employ 10 more employees because of sales prospect

OWNER DRIVER

Jan 2011 – Jan 2012

UTI MOUNTIES (COURIER SERVICES) BLOEMFONTEIN FREE STATE

Company package deliveries and package pick ups

STORE ASSISTANT

July 2005 – March 2009

NASHUA MOBILE BLOEMFONTEIN FREE STATE

Dealt with client queries ( inbound and outbound)

Handled with stock availability enquiries

Handled the floor sales

Responsible for the compilation and print of invoices

Updated client details on database

SALES AND WAREHOUSE CONTROLLER

Jan 2006 – Jan 2009

AUTOZONE PARTS INC. BLOEMFONTEIN FREE STATE

Sales adviser

Responsible for Counter and Tele sales

Responsible for the transfer, receive and dispatching of stock

General administration

Liaise with clients

Compile and print invoices regarding merchandise

Stock taking

assisted with the picking and packing of merchandise

SALES AND WAREHOUSE STOCK CONTROLLER

March 2002 – April 2005

AUTOZONE HYPER – BLOEMFONTEIN FREE STATE

Handled the queries on stock availability

Received and dispatch parts to different branches and customer

Compile and print invoices for dispatching

Involved in floor sales

PICKER – PACKER / DATA CAPTURER

July 1998 – Dec 2001

ENGINE PARTS - BLOEMFONTEIN FREE STATE

Picked and packed merchandise

Dealt with general queries and giving feedback to customers

Updated customer details on client database

EDUCATION AND PROFFESIONAL TRAINING

High school certificate: Matric certificate

Dr Blok High School Bloemfontein Free State 1996 – South Africa

Afrikaans

English

Maths

Natural Science

Biology

Woodwork

LANGUAGE PREFERENCES

AFRIKAANS : Conversational, Intermediate, Advanced and Fluent

ENGLISH: Conversational, Intermediate, Advanced and Fluent

SOUTH SOTHO: Conversational and Intermediate

PERSONAL INFORMATION

I have the ability to motivate and inspire others through being a good leader and team builder.

I ensure I have sufficient job knowledge by motivating in service training to carry out all related task needed for executing the job

I have the ability to plan, organize and prioritize work in order to deliver on time and maintain quality standards to achieve set result.

I have good and flexible interpersonal skills and am able to form relations with staff and clients to ensure trust and approachability.



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