Christopher James Hecker

*** ********* *****

Lake in the Hills, IL 60156

Cell 815-***-****

Home 847-***-****

acro7q@r.postjobfree.com

Professional Experience

May 2015 to Present

Biesse America, Charlotte, NC

Field Service Representative

Responsible for maintaining & servicing Selco wood working, glass equipment at major customer plants

Travel to customer sites to install new machinery.

Working knowledge of pneumatics type festo & smc type mounting hardware & plc valves. ability to read pneumatic schematics.Servo Drives.

Proficient with PLC Troubleshooting, modifications.

ability to use a variety of hand & measuring tools. ability to use electronic testing equipment & machine tools.

Hands on machine building & mechanical assembly experience

Panel wiring experience.

Basic understanding of hydraulics.

100% Travel (Road Warrior)

Windows operating systems, Office, Power Point knowledgeable

May 2014 to Feb 2015

RPS Products, Inc, Huntley, Illinois

Industrial Maintenance Mechanic

Responsible for maintaining & servicing equipment in an production environment.

Perform all necessary repairs for the facility including mechanical and electrical.

Maintains & repairs TexWrap Machines & Star Pleaters which utilize allen bradley 1400 plc & Servo drives.

Perform preventive maintenance.

Dismantle machines to repair issues.

Source & Maintain Parts inventory.

May 2011 to Oct 2013

Intertech Development, Skokie, Illinois

Field service Representative

Responsible for maintaining & servicing leaktest equipment at major customer plants such as Dana, UFI and others.

Travel to customer sites to install new machinery including international locations.

Working knowledge of pneumatics type festo & smc type mounting hardware & plc valves. ability to read pneumatic schematics.

Proficient with PLC Troubleshooting.

ability to use a variety of hand & measuring tools. ability to use electronic testing equipment & machine tools.

Hands on machine building & mechanical assembly experience

Panel wiring experience.

Basic understanding of hydraulics.

Windows operating systems, Office, Power Point knowledgeable.

March 2007 to May 2011

ITW Hi-Cone, Itasca, Illinois

Field service Representative

Responsible for maintaining and servicing “6 pack” can and bottle packaging equipment at major customer plants such as Miller, Coors, Coke/Pepsi, Inbev and most microbreweries.

Travel to customer sites on a weekly basis to perform preventative maintenance checks, as well as install new machinery. Travel 75% of the time.

Utilitizes Allen Bradley RS-5000 & Siemens S7 Software. Completed courses in both with certificates of completion.

Proficient with PLC Troubleshooting.

Troubleshoot primarily on the Electronics side with some Mechanical.

Ability to read assembly & detail drawings, schematics.

Windows Office, Power Point knowledgeable. Have fairly extensive graphic art / drawing programs knowledge.

Familiar with electronic testing equipment & fundamentals.

April 2005 to February 2007

S. Himmelstein and Company, Hoffman Estates, Illinois

Customer-Field Service Technician

S. Himmelstein and Co. rehired me after being self-employed for 4 years. I continue to handle all customer service questions and field service related matters.

Please See Additional job description below.

Oct 2001 to April 2005

The Blue Ox, Lake in the Hills, Illinois

Sole Proprietor

Owner/operator of one of the largest antique collectables dealers on eBay. Was number 1 in the state of Illinois until 2005. changes in the economy & structure of the business necessitated closing it down in 2006.

Nov 1986 to Oct 2001

S. Himmelstein and Company, Hoffman Estates, Illinois

Electronics Supervisor-Field Service Technician

I was in charge of 2 full time employees. I handled all incoming customer service questions at the engineering level.

Field service duties included on-site troubleshooting, repair and training to clients such as: Ford, Daimler Chrysler, Caterpillar, General Dynamics, Allen Bradley and many more.

Knowledge of PLC interfacing was essential.

Strong customer service skills. ability to troubleshoot over the phone.

Under my care, the electronics service department consistently received positive customer feedback because of my ability to defuse and troubleshoot "hot button" customers and other related issues.

1977 to 1981

UNITED STATES AIR FORCE

Inertial Navigation and Radar Systems Specialist

CERTIFICATIONS/COURSES

allen bradley – rockwell automation

siemens

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