Security Guard Customer Service

Jean Philippe Noel *** Lakeland Ave Apt ** B.

631-***-**** Sayville, NY 11782

Objective: To obtain a position with a company where I can utilize my skills and Background.

EDUCATION

****-**** - Collège Vision Continentale Diplômé, Haiti

1990-1996 - Lycée Antênor Firmin, Haiti

1982-1989 - Ecole National R.E.U (République Des Etats Unies d’Amériques), Haiti

Skills:

Schlage Security Management System (SMS)

Comnetix Fingerprint Database

Microsoft Word, Excel, PowerPoint, Outlook

Certifications:

Licensed New York State Department of State as Licensed Arm Security Guard

Heart Saver/First Aid CPR AED (American Red Cross)

8 Hour Pre-Assignment for Security Guard Certification

16 Hour On The Job Training for Security Guard Certification

47 Hour Armed Security Guard Course Certification

Experience:

NYDG Smith Town, NY

ATM- Armed Security Escort December 2014 – Present

Promotes secure environment for performance of necessary that allows the ATM repair Technician to service the equipment and get the ATM machine back on line

Secures all access points to the work area

Maintains contact with non-cleared workers while they are in the controlled areas

Wilson & Associates Security Consulting, LLC 15 Hampton Road Hampton Bays, NY 11946

Armed Security Guard /Body Guard July 2014 – Present

Guarding Residential assets as well as providing Armed personal protection for high profile clients

Identify suspicious activities and guard against illegal actions such as violence, threats, thefts, criminal behavior, and regulation breaches.

Monitor and control entrances and exits to and from assigned firm’s premises in order to prevent unwanted/unauthorized attendance.

Report and document security statuses

Actively manage and perform actions required to secure an environment such as patrols, investigations, active presence and operation of security equipment Independent investigation, and acting on matters related to compliance - including the flexibility to coordinate internal investigations

Arrow Security 300 W Main Street Smith Town, NY 11787

Armed Security Guard 2012 – Present

Identify suspicious activities and guard against illegal actions such as violence, threats, thefts, criminal behavior, and regulation breaches.

Monitor and control entrances and exits to and from assigned firm’s premises in order to prevent unwanted/unauthorized attendance.

Report and document security statuses

Actively manage and perform actions required to secure an environment such as patrols, investigations, active presence and operation of security equipment Independent investigation, and acting on matters related to compliance - including the flexibility to coordinate internal investigations

■ Core competencies include:

Projects strong customer service skills – Active listener, tactful, diplomatic and articulate

Strong interpersonal and communications skills – Effectively interact with people of different ages and cultures.

Positive attitude/image – Collaborative and flexible

Can work independently and in a team.

SOS Security Long Island New York, NY

Security Officer, Mai – 2014

Oversee and enforce Physical Wall policies, in regards to electronic access control, within the Americas

Maintain an ongoing monitoring procedure for timely review and update of all policies and procedures

Classify potential areas of compliance vulnerability and risk

Identify compliance issues that require follow up or investigation

Coordinate internal compliance review and monitor day to day activities, including periodic reviews of departments

Independent investigation, and acting on matters related to compliance - including the flexibility to coordinate internal investigations

Enforce adherence to requirements; advising management on needed actions

Provide reports on a regular basis, as directed or requested

Ensure all users are authorized to make changes and add proper approval

Make sure no access is added-deleted in error or granted beyond the approval time, and that any changes flagged up on these reports are investigated in a timely manner

Check approval emails for all assigned/deletion Physical Wall Access.

Assist with general, restricted, and private access control

Verify employees as necessary

Provide basic data entry and administration support

Stay current with all changes in policies and procedures

Ensure all LAB training is completed as received

Keep branch contacts’ database up to date

Provide assistance to internal or external auditors for compliance reviews

TITAN GLOBAL LLC, Long Island,New York, NY

Security Officer, 2012- Present

Patrols, and monitor any theft or violence

Record name, time, nature of business and persons entering / leaving the building

Circulate among visitors, patrons, and employees to preserve order and protect property.

Answer alarms and investigate disturbances.

Writing daily reports regarding the activities and any disturbances that occurred

E

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