Customer Service Front Desk
Resume:
Holly Flood
Huntsville, Alabama 35801
acrnzt@r.postjobfree.com
Summary of Experience
Long history of childcare and pet care, from high school to present day.
Motivated, organized, punctual, hard working, great at multi-tasking, works well under pressure. Customer service, retail, restaurant and receptionist experience.
Work History
2015 – Present
Front Desk Receptionist
Hampton Inn & Suites and Home 2; Huntsville, Alabama
August 2015 – Current
Guest service, phone experience, call transfers, reservations, cancellations, fax, paperwork, organization, hospitality and bookkeeping duties of maintaining a cash drawer, bank deposits and posting charges for hotel stays.
Up to Date on all certifications for Hilton Brand Hotels.
2013 – 2015
Front Desk Receptionist
Hampton Inn; Brooksville, Florida
July 2013 – August 2015
Guest service, phone experience, call transfers, reservations, cancellations, fax and adding machine use daily, paperwork, filing, organization, hospitality and bookkeeping duties of maintaining a cash drawer, bank deposits and posting charges for hotel stays.
Quickly excelled in responsibilities and pay increases
Employee of the quarter for 4 quarters in a row and voted employee of year in 2014.
2012 – 2013
Nanny
Land O’ Lakes, Florida
August 2012 – November 2013
Supervision of two young children
Food preparation, housekeeping and car pool
Planned and participated in many art and learning activities inside and outside
2012 – 2013
Elementary School Substitute Teacher
Moton Elementary; Brooksville Florida
August 2012 – March 2013
Supervision, teaching and directing classes of 10-25 elementary
aged children in all subject areas.
Some front desk experience of answering phones and making call transfers
2010 – 2011
Nanny
Ladson, South Carolina
April 2010 – December 2011
Supervision of one child
Food preparation, light housekeeping, planned and participated in many games, art and outside activities
2010 – 2011
Nanny
North Charleston, South Carolina
November 2010 – November 2011
Supervision of one - five children of varied ages and three animals
Food preparation, light-moderate housekeeping, art and outside activities
Worked four – six days a week and special occasions
2008 – 2009
Food Service
Super Target; West Palm Beach, Florida
May 2008 – June 2009
Customer service, food preparation, food services, cash register, cleaning and organization; quickly excelled in responsibilities and pay increases
Education
High School Diploma
Graduated May 25, 2006
Specialized Training
Infant, child and adult CPR and First Aid certified
Work References
Donna Ritenour 352-***-****
Kristin Lawler 813-***-****
Kim Lifrieri 843-***-****
Personal References
Ashley Germain 352-***-**** years known: 23
Desiree Miller 631-***-**** years known: 14
Deanna Naugler 352-***-**** years known: 10
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