MONTY J. ANDERSON

*** ******* **.

FORT WORTH, TX. 76131

817-***-****

OBJECTIVE

Production Support position with a dynamic, team-spirited

organization with career advancement opportunities.

SUMMARY

Highly motivated, dependable self-starter with over 27 years experience who

is attentive to detail, analytical, resourceful, quick to learn, open-minded

and skilled in interpersonal relations.

EDUCATION/TRAINING

Haltom High School, Haltom City, Texas - (Graduated)

East Texas State University, Commerce, Texas - (1 year)

Unix introductory Course

DB2 SQL intermediate course

SAS introductory course

Crystal Reports intermediate course

EMPLOYMENT HISTORY

Radio Shack Corporation, Fort Worth, Texas - Radio Shack Technology

Services

Analyst III - (03/22 - Current)

Responsible for abend recovery for all batch processing on the mainframe,Unix,

and NT boxes using OPC as the schedular on the mainframe and Tivoli as the

schedular on Unix and NT systems.Also run ad-hoc applications as requested from

application programmers.Responsible for monitoring Data Protector which is a

software package used for data backups. Use the ITO browser for all abends,Data Protector

failures,and various other system errors. Use Quest Stat for application program change activity.

Use Remedy IT Service Management for tracking and updating all abends and all ad-hoc

requests.

Developer IV - (10/96 - 03/04)

Worked with the Business Marketing group - Was responsible for numerous

ad-hoc mailings using SQL to select demographic criteria from the DB2

database for promotional Radio Shack mailings.

Some of these include the ZIP-ZAP promotions, the Toy Catalog, the

Self-Expression promotions, several wireless phone promotions, and various

frequency compression promotions. Also was responsible for the Radio Shack

flyer on a monthly basis. This would include selecting the recency-frequency

modeled customers and merging them in with a Shepard data base model,

de-duping the file, and using version controls for different states for

final selection. I also randomly added bar codes to the files and loaded them

to a tracking file on DB2 for after-mailed tracking purposes. Used PGP to

encrypt files on CD's for mailings. Extensive use of JCL, control cards,

procs, and pds members. Extensive knowledge of Syncsort.Also used CHANGEMAN

to catalog changes. Used the BMC utility to run quick SQL one-shots as well

as monitoring long running DB2 selects. Also used Crystal Reports on a

monthly basis as well as ad-hoc requests. Used TRACE for quality assurance

purposes. Extensive knowledge of SAR/EXPRESS. Also used REMEDY to send work

requests and to close out abend tickets generated by the help desk. Also

changed SAS programs, control cards, procs, and PDS members to accommodate

a 3-byte addition to the MBNA credit card customers. Extensive knowledge of

the FTP facility.

Senior Production Support Coordinator (8/95 - 10/96)

Moved to the 4th floor in January to do ad-hoc applications for the

advertising group. Helped this group with Radio Shack, Computer City, and

Tech-America mailings, promo-loads and ad-hoc systems. Built the Red Brick

system by coding all the JCL, procs, and pds members and using CA7 to

schedule these systems by calendar date, start times, dependencies, and DSN

triggers. Built several GDG indexes for many of the files.

Payroll Coordinator (5/83 - 8/95)

Worked in all aspects of production support that included scheduling, JCL

changes, proc changes, and pds changes for systems that included Financials

(Payroll, Bookkeeping, Accounts Payable, Accounts Receivable, Credit Card,

etc.) Also handled Personnel Processing, Loss and Damage, Insurance, Tax

Department, Stock Purchase Plan, Tandy Investment Plan, mailing lists,etc.I

did AS400 applications and scheduling for Computer City and Incredible

Universe as well. Also did UNIX applications for Radio Shack Unlimited.

Operations Supervisor (1/80 - 5/83)

Responsible for mainframe operations, job flows, abend recovery, and document

output. Had several direct reports that included Lead Operators, Peripheral

Operators, etc.

Lead Operator (3/79 - 1/80)

Worked all three shifts as a Lead Operator.

Computer Operator (10/78 - 3/79)

Worked all three shifts as a Computer Operator. Also used the OCR scanner to

create tapes from documents.

Stock Room (11/77 - 10/78)

SKILL SUMMARY

Vast CA1, CA7, CA11, and CA15 knowledge. Thorough knowledge of JCL abend

recovery. Thorough knowledge of JCL setup and SYNCSORT applications. I've had

a lot of experience with SAR/EXPRESS (on line reports). MSA payroll

experience. AS400 experience using the ROBOT scheduler. Some experience with

CA Unicenter on UNIX applications. Experience on mainframe applications

includes DB2 SQL, TSO, ISPF, SDSF, MAILBOX, CICS, JOBSCAN, Beta 91, INFOX,

CHANGEMAN, BMC, DB2 activity monitor,IBM OPC,and TMONMVS,Tivoli OPC and TWS.

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