Customer Service Assistant
Resume:
Mary E Bassett
Houston, Texas 77014
****************@*****.***
Profile:
Experience in areas including the Banking Financial industry, General Accounting in the Hospital, Manufacturing and the Oil and Gas Industry. Work with People Soft, Medic Soft, Oracle I, Oracle 12 R and Foundations software. Have full Process Payables, Reconciliation and Customer Service. Organized, detail oriented and dependable, self starter. Have strong interpersonal skills and the ability to resolve problems and good written and oral communication skills. Able to work in a time sensitive environment and can handle multiple assignment s on a timely basis with a high degree of accuracy.
SSI – GE OIL & Gas – Commercial Team Support – Finance Clerk – Nov 2013 – Feb 2014
Received emails from the Commercial Managers for Maintenance Services Bookings to process Field Services, Parts, Inspection/Repair Services bookings. Created a file folder for attached documents from emails and saved in my documents file folder. Logged the daily bookings on excel spread sheet for quarterly reporting. Create a sales order/projection number for the new booking. Set up a contract for the mother contract and child entering various data the parties, totals, terms, user attributes, margin percentage, calculate totals and process the contract thru the administrative process approval. Enter billing information, contact information, sales order information, quotes estimates, RMA’S, description of scope of work, indicate if job was won and comments in ITR work flow for the work shop managers and project managers to follow for the job to be performed. Create a sales order in Oracle for the amount of the contract and enter line information for the contract and RMA’S or buckets. Attach and upload in Oracle the required documents pertaining to the booking, the proposal, purchase order, order acknowledgement and check list received from the commercial managers.
Addison Group
Accounts Payable Specialist (Contract) - Sept 2013 – Oct 2013
Hercules Offshore Drilling
Accounts Payables Specialist-February 2012- March 2013
Enter P/O invoices and non p/o freight invoices into data system. Code non p/o invoices to GL Account according to department use. Answer questions from both internal customers and external customers regarding AP issues. Review incoming emails and respond back to appropriate party in a timely manner. Research invoices problem and review vendor statements for any aging invoices or discrepancies. Run a daily report for invoices that were processed into the system and file daily invoices into file folders of vendor. Match invoices to a weekly check run and mail out. Get signatures needed for large check amounts before items can be mailed. A/P monthly accrual report for month end closing. Special requests, assigned projects and reports as needed. Maintain open communications with co-workers and harmonious working relations with employees.
Nabors Industries
Accounts Payables Associate - March 2007 to August 2010
Responsible for processing p/o and non p/o invoices using Oracle and Client Server. Processed imaged documents and recurring invoices on new generated Nabors system. Prioritize processing of invoices requiring immediate attention, including but not limited to utilities, expense reports and employee mileage reports. Invoice approval verifications, proofing of co-worker's data-entry, assignment of commodity codes and assisting the AP Help Desk with vendor inquiries. Making invoice copies due to foreign statutory requirements, fuel report and analysis. Worked with the Purchasing Department to resolve problems. Batch review and posting. Follow guidelines provided, indentify what needs to be handled as an exception and /or rejection and completing necessary paperwork. Prepare batch folders for the various electronic interfaces and review for errors, clearing the QC screen. Submit vendor change requests for existing vendors. Special projects and other duties as assigned. Read professional publications for review in monthly department meeting.
Triumph HealthCare
Accounts Payable Clerk - February 2006 to March 2007
Code incoming invoices and expense reports in accordance with chart of accounts. Verify purchase orders and invoices. Review invoices for accurate coding, appropriate approval. Process invoices into the AP software system MAS 500 for payment. Proofread to ensure correct amount is paid and batch daily work. Phone contact with vendors, the purchasing department and other hospital facilities. Maintain and file records, research and recovery of duplicate payments if needed. Match payments of invoices and utilities to their attachments. Assist in mailing checks to vendors and other company facilities, sending by FedEx. Served as team lead when supervisor was out of the office, processing check runs, voiding checks, and assisting other employees in the department. Provided support and back up duties performed by the AP Supervisor. Review vendor statements for aging invoices, invoice register review and check register review for large checks that had to be approved by the Controller of the department.
Texas Children's Hospital IDS
Accounting Assistant II - December 1998 to May 2005
Full cycle accounts payable. Process purchase order invoices, check requests, patient refunds and business expense reports and resolve discrepancies. Route vendor invoices to appropriate departments for approval. Assist with opening and sorting daily mail and stamping date as it is received. Maintain and update accurate vendor database including obtaining W-9 from vendors. Investigating and resolving billing and AP related questions from vendor and internal employees. Provide other AP clerks with proper training and aiding with the resolution of AP and PO problems. Run daily report to ensure accuracy of invoice posting and maintenance of daily AP filing. Review aging reports weekly for unpaid invoices over thirty days. Monthly Excel spreadsheet report for clinic leasing agreements and of utility bills paid to be reviewed by the VP. Special projects as assigned. One of the selected back up for AP processor check run. Assist with IRs 1099 filing. Assist with special reports as needed. Update job knowledge by participating in educational opportunities.
Mustang Tractor
Accounting Clerk II / Assistant Secretary - February 1995 to December 1998
Processed all incoming invoices, utilities, phone bills and salesman business expense report processing for the division of Mustang Rental. Input daily work for payments into the AP system and verified daily work for accuracy. Prepared a weekly report of all invoices entered and ran a weekly check run. Sorted and mailed invoices and salesman business reports. Filed invoices on a daily basis. Special projects and other duties as assigned. Answered telephone for vendor calls and forwarded messages to the Controller and the Assistant Controller of the Accounts Payable department. Resolve discrepancies. Typed letters of corresponding to customers. Assisted in preparing monthly, quarterly and year end tax data reports on spreadsheet. Purchased supplies for the accounting department.
First Interstate Bank / Wells Fargo Bank
Assistant Department Supervisor September 1986 to September 1993
Distributed daily work to employees. Verify data, post details of business transaction, such as payments and other business disbursements. Sort documents, invoices, check requests, business reports and other business transactions received in the mail. Apply payments to customer’s loans in data processing system according to company procedures. Prepare vouchers, processed and batched invoices, checks and employee expense reports. Approved employee’s daily entries of invoices and general credits and debits. Process commercial loans, installment notes, participation loans from other banks, mortgage loans, and SBA loans for processing. Trained new team members and supervised a staff of eleven employees. Assist with month end closing. Entered general debits and credits offsets. Preparation of daily and monthly reports. Business correspondence to customers. Reconcile general ledger accounts with prior day register, report discrepancies and other accounting problems. Training classes development and user assistance troubleshooting.
Education:
High School Graduate
Bryan High School
Houston Community College
Clinical Medical Coder Classes Houston, Texas
2002 - 2004
Computer Applications I
Microsoft Word
Excel (Basic)
PowerPoint
Access
Medical Terminology
Medical Coding I
Administrative Assistant
Bryan Community College
Principles of Banking
Accounting I
Barbara Jordan
Keyboarding
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