Sap Manager

PRIYANTHA PUSHPAKUMARA

Ph: +1-978-***-**** E-Mail: acrncr@r.postjobfree.com U S Permanent Resident

Personal Profile

SAP BASIS Consultant with over seven years extensive experience in complex SAP projects and exceeding customer expectations. Experience includes working for an international leader in manufacturing fast moving consumer goods and consultant for premier global SAP solution provider to the fashion and lifestyle industries.

I have worked on projects for global clients in Australia, USA, India, Bangladesh and Sri Lanka. My experience covers support for SAP implementations, upgrades, hardware and OS,DB migration, maintenance and customer support.

I am inspired by challenging myself to explore new SAP technologies and adapt them to deliver value to the business. Throughout my career I have been well regarded for my professionalism and friendly approachable character. This is something that has been consistently demonstrated through customer satisfaction feedback.

Technical Skills:

SAP :

ERP :SAP R/3/4.5/4.6/4.7EE, ECC 5.0, ECC6.0, NetWeaver, CRM, SOLUTION MANAGER 4.0/7.0., BI(BW) 7.0, PI 7.0, SAP HANA BPC, EP 7.0

Operating Systems: WINDOWS 2003/2008, AS400

Databases : Microsoft SQL2005 and SQL2008, Oracle 8i/9i, DB2, HDB 1.0

System Maintenance (ABAP,JAVA) : Trouble shooting, Performance tuning, System monitoring, Client copy,

Homogeneous system copy, Support package installation, Enhancement package installation

Networking: TCP/IP, Data –communications, Network security, Wireless networks, Remote installations,Messaging, Proxy Servers, Troubleshooting System and Networking issues.

SAP Career History:

Attune Global SAP Solution Provider Burlington, MA Jan 2011 to Present

SAP Basis Consultant

A premier global solution provider to the fashion industry, attune empowers companies at all stages of the fashion value chain to maximize revenue, ROI, and supply chain visibility. As an SAP solution provider - for manufacturers, brand owners, and retailers - its mission is to partner with the world’s great fashion and lifestyle companies to develop customized, innovative solutions that will transform their business success. attune’s comprehensive offering of end-to-end ERP solutions, combined with full lifecycle services, include preconfigured solutions for accelerated SAP Apparel and Footwear (SAP AFS) and Retail implementations.

Currently supporting customers:

Kenneth Cole Productions, Inc. – New Jersy

BrooksBrothers – New York

Crocs Inc. – Colorado

Gazal Corporation Limited - Australia

Responsibilities:

Supporting and involving with Installation, testing, troubleshooting, documentation and maintenance of new and existing SAP systems

Manual monitoring of SAP Production Systems for Application server status, Process monitor, System log, Background jobs, ABAP runtime errors and Database logs

Workload analysis and performance tuning

Review SAP memory buffers and Database performance analysis

ABAP/JAVA troubleshooting

Supporting for BASIS functions on PI, BI and EP

Review Early Watch alert reports

Administer transport change management

Monitor SAP environment and assist in troubleshooting - upgrade of database and other related

products

Supporting for Kernel patches, Support packs and Database patching

Coordinating operations of SAP infrastructure team (On-site & Off shore)

Providing operational support in the integration of SAP infrastructure

Providing support to project teams throughout establishment cycles

Monitoring progress of SAP Basis execution, recording and advising team members and management on issues and needed adjustments/remediations

Watching for necessary protection techniques and possibility of implementing updates

Corresponding through various media channels to team members and management on progress of resolutions

Conducting regularly meeting to review BASIS support operations with customers

Sizing, configuring and administering SAP system landscapes of NetWeaver 7, ECC6, ERP 2005, SAP4.x, Solution Manager 7.0/, IDES training systems.

Svenska Cellulosa Aktiebolaget Oct 2010 to Dec 2010

SAP Security Administrator

SCA is a global hygiene and forest company that develops and produces personal care products, tissue,publication papers and solid wood products. Sales are conducted in some 100 countries. SCA has many well-known brands, including the global brands TENA and TORK.

SAP Modules / Versions: OS: Windows 2000 / 2003, Unix DB: SQL 2000 /2005 and Oracle 9i

Responsibilities:

Supported for Security upgrade project.

Day to day technical support and resolution of Security issues.

Designed several utilities to support SAP R/3 security reporting needs. Reports of user usage profiles and authorizations.

Configured Profiles Generator and transported settings to all clients, setup security for the developers.

Created new activity groups as per Segregation of Duties requirements.

Periodically Modify Archive or View Security Audit Log.

Implement standards for custom authorization objects.

Performed user maintenance tasks, User creation, deletion, lock down, activation, authorization management tasks and ran various user administration reports.

Attune Global SAP Solution Provider – Colombo, Sri Lanka Mar 2008 to Aug 2010

SAP Basis Consultant

Attune’s comprehensive offering of end-to-end ERP solutions combined with full Lifecycle services include preconfigured solutions for accelerated SAP Apparel and Footwear (SAP AFS TM) implementations

SAP Modules / Versions: OS: Windows 2000 / Windows Server 2003/2008, / DB: SQL 2000, 2005, 2008

SAP BASIS experience on Linux, i5OS (V6R1) and HPUX with Oracle and DB2

Responsibilities:

Designing, configuring and administering SAP system landscapes of NetWeaver 7, ECC6, ERP 2005, SAP4.x, Solution Manager 7.0/, IDES training systems.

Installing and maintaining server hardware including SAP printers (barcode, label & network printers), performing operating system installation, upgrades and patches.

Maintaining filing systems, creating and maintaining SAP clients (Exports / Imports).

Monitoring and tuning SAP operating system, database and hardware design, setting up and supporting the correction and transport systems.

Involved in all activities for new implementations, upgrades and migration of (ABAP+JAVA) ECC6, ECC5, 4.7 and all other SAP versions.

Creating and maintaining RFC connections, authorization and user administration, client copy and system copy, system import and export, installation test systems for production testing purposes, BI installation.

Handling all support requirements for all attune customers on a daily basis including functionalities of solution manager such as solution monitoring, change request management (CRM), service desk monitoring and support required to be enabled, database backup monitoring, early watch alerting, authorization and user management.

Monitoring of access rights and attempts, defining password rules, performing daily system health checks, weekly checks and responsible for overall system tuning. Daily security checks, monitoring unsuccessful logins. Creating roles for functional and technical consultants, maintaining authorization roles, troubleshooting authorization problems in development and production environments.

Applying SAP notes required by functional and technical teams, Patch upgrade and install Support Packs.

Client copy and homogeneous system copy, SAP authorization, user administration and support package installation (ABAP+JAVA), load balancing, and client administration: creating new clients.

Solution Manager 7.01 installation, BASIS configuration and configuring Early Watch Alert report, updating / maintaining SAP and user licenses, daily system monitoring and preparation of weekly reports for the customers, advising on critical dumps and other critical system behaviors to the customers.

Configuring and maintaining SAP security.

Carrying out the heterogeneous system migration from Windows with SQL to i5OS with DB2.

Supporting for Go-Live and Post Go-Live phases.

Coordinating of scheduled and unscheduled maintenance.

Documenting of all training materials, policies and procedures

Supporting OS/DB migration.

Dealing with SAP OSS for licensing, registrations, problem handling, router tunnelling, implementation of SAP notes and etc.

MAS INTIMATES (Sri Lanka) Mar 2005 to Mar 2008

SAP Basis Administrator

MAS Holdings produce fine apparel worthy of the most respected brand names in the world. Today, MAS is the region's leading manufacturer of intimate apparel, performance wear and swimwear. MAS’s 38 world-class apparel facilities spread over ten countries.

SAP Modules / Versions: OS: Windows NT / 2000, 2003, DB: SQL 2000, 2005

Responsibilities:

Carrying out the full upgrade of existing SAP 3.1 to SAP 4.6 and full implementation. Supporting for migration from windows NT/2000 to windows enterprise 2003 & SQL 2000 to SQL 2005 Installation and configuring of three system landscape, SAP upgrade to 4.6 & system licensing.

Setting up user authorization, user administration, support package installation and management, patch upgrade, configure transport management system.

Applied support packages and SAP notes in the DEV, QAS, PRD system’s.

Configured SAP Internet mailing system, responsible for all SAP Basis issues.

Tasked post implementation steps of SAP, Work Bench and Transport System, printers and spool management, performance tuning and database administration.

Involved in SAP licensing terms.

Overseeing and Supervising the Security and Authorization Implementation in all modules for all locations.

Assist in maintaining OS security management for SAP R/3.

Downloaded support packages and applied it to respective systems, with corresponding CRTs.

Installation of SAP Router and opening of the SAP systems to SAP.

Provide SAP Basis administration, performance monitoring and tuning, problem analysis and resolution and other activities required to maintain system integrity and maximize uptime.

Preventative, mitigating and compensation controls to ensure the appropriate level of protection and adherence to the goals of the overall SAP security strategy and Collaborate with other team members and business representatives to ensure that security settings meet current standards.

The Entertainment Network (Sony +Warner Brothers) London, UK 2003 to Jan 2005

Senior Supervisor - Distribution Centre

(Under SAP environment)

UK’s Main distributor for Sony and Warner Brother products of music, game consoles, videos, memory components and etc., in Europe

Team member of system migration & new distribution module implementation project

Responsibilities:

Scheduling and time management for store products picking team on “SAP Store Management System”.

Supervising and managing runners (store pickers) and stock pickers.

Preparing quantity audits, financial and management information, preparing stock reconciliations.

Member of the new system automation project management team.

Creating solutions and coordinating department work schedules.

Involved in new system migration and distribution module implementation.

Performing system process testing and reporting.

Spectrum Technologies (Pvt) Ltd Colombo, Sri Lanka 2000 - 2002

Technical and Operations Manager

Total Computer Hardware solution provider and supplier

Responsibilities:

Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.

Benchmark, analyze report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems.

Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.

Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

Negotiate and administer vendor, outsource and consultant contracts and service agreements.

Oversee the provision of end-user services, including help desk and technical support services.

Work with stakeholders to define business and system requirements for new technology implementations.

Direct research on potential technology solutions in support of procurement efforts.

Keep current with the latest technologies.

Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

Aramex Airborne Lanka Ltd. Colombo, Sri Lanka 1998 - 2000

Information Technology Manager

One of the world leading Courier and Freight Companies

Responsibilities:

Initiate and implements improvements in all areas of IT responsibility.

Serve as the main point of contact for all IT-related matters for the office assigned.

Identify and provide standards for gathering information for use in trend analysis and reports information to company management.

Assist in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.

Implement network security at the regional level as established by corporate Security Director.

Oversee the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary.

Oversee the administration of the company's WAN / LAN.

Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software and peripherals.

Manage and develop upgrades to the company's telephone system at the regional level.

Oversee the administration and maintenance of computer stations and software for company training programs and the Learning Studio and provides additional support if necessary.

Oversee troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.

Oversee all help desk activities at the regional level.

Oversee the administration and maintenance of company tracking software.

Interact with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.

Manage the purchasing of all software, hardware and other IT supplies at the regional level.

Facilitate team meetings effectively & Holds regular status meetings with the team.

Manage the development of team by ensuring, when possible, that project tasks are in line with each Innovator's career interests.

Effectively utilize each team member to his/her fullest potential.

Motivate team to work together in the most efficient manner.

Manage day-to-day internal client interaction.

IT Concepts (Pvt) Ltd. 1997 - 1998

Junior Executive - Customer Support

Sole agent for Dell Computer Systems

Responsibilities:

Implementing future developments, undertaking project work and executing and managing project plans as part of a team.

Following strict operating processes and procedures as it relates to network operations.

Managing vendors, including tracking hardware/software issues and driving vendors to resolve

issues.

Monitoring network usage and undertaking routine preventative measures.

Performing lab testing for ongoing evaluation of software and hardware network functionality.

Installing, supporting and maintaining server and network hardware.

Performing other duties as requested by manager.

Contributing to technical strategy, policy and procedure and set up security policies for users.

Quickly arrange repairs for hardware in occasion of hardware failure

Handle multiple projects and tasks with potentially varying priorities.

Make decisions and solve problems while working under pressure.

Coordinate department work schedules

Prepare all kinds of information and add hock reports for management

Computer Systems Administrator Supreme Foods Company Ltd (Saudi Arabia) 1994 - 1997

Computer Systems Operator Supreme Trade Organization (Sri Lanka) 1993 - 1994

Electronic Data Processing Serandib Coconut Products Ltd (Sri Lanka) 1991 - 1993

-System Operator

Professional Qualifications:

Bachelor of Science in Computer Information Systems - University of Dublin

Advanced Diploma - Business Information Systems (ABE-UK)

Microsoft Certified Professional Course Certification

Diploma - IDPM (Institute of Data Processing Management)

Unix/Oracle Database – i5 and iSeries System Operator Workshop Certification

SAP / DB2 Training (IBM World Trade Corporation - Sri Lanka)

Referees :

Available upon request

Contact this candidate