Human Resources Microsoft Office

Melissa Marquez

*** **** **** ******, **** May Court House, New Jersey 08210 - 201-***-**** (C) - acrmz3@r.postjobfree.com:acrmz3@r.postjobfree.com

mailto:acrmz3@r.postjobfree.com

Summary

Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail.

Employs professionalism and superior communication skills to meet client and company needs.

Highlights

Bilingual: English/Spanish

Medical Billing

ERSP Scheduling program

Microsoft Office proficiency

Intake Coordinator

Social media knowledge

QuickBooks Knowledge

Payroll

Interdepartmental Coordination

Administrative support specialist

Community Event Coordinator

Self-starter

Planning & Scheduling

55 WPM typing speed

Business correspondence

Basic Accounting

Human Resources

Flexible

Professional and mature

Experience

Aleph Home Care November 2014- Present

Home Care Coordinator

Cherry Hill, New Jersey

Complete intakes on all new clients

Staff all clients and aides on a daily basis

Interview new employees and conduct orientation sessions

Track when all licenses and PPD’s expire and reach out to staff as needed for updated information

Assist with billing and invoicing on a bi-weekly basis

Assist in resolution of billing questions with clients

Track where all referrals are coming from

Send out brochures and information packets for all potential clients who call in

Manage over 100 aides and companions- handle contact between all clients and staff daily

Take all calls for the agency and direct to appropriate person as needed

Keep inventory of all forms for agency including time sheets and all nursing assessment forms

Order all forms and office supplies as needed

Maintain order of all client files and update information as needed.

Attend marketing events to bring in more business

Attend all staff meetings and take meeting minutes

On-Call twice a month (nights and weekends)

Maintain all filing of timesheets, nursing notes, invoices, notes on clients

Track all modules all licensed staff must complete during the year and ensure RN is grading and following up with all aides.

Keep communication with director, human resources director and colleagues on a daily basis on what has occurred each day via emails and telephone calls.

Assist with any other tasks required on a day to day basis to ensure the agency runs smoothly.

Unique HCC July 2012 to November

2014

Executive Manager/Coordinator

Newark, New Jersey

Maintain continuity among corporate, DDD, DCF, PerformCare, Easter Seals NJ, by

documenting and communicating actions, irregularities and continuing needs.

Coordinate and conduct potential staff interviews, create and conduct staff trainings

including job expectations, policies and procedures, HIPPA & confidentiality.

Monitor office supplies by identifying needs for entire office and approving invoices.

Establishing performance measures, goals and priorities; evaluating work performance,

providing feedback, direction and guidance as needed.

Attend DDD/DCF meetings and trainings throughout the state as needed and reporting to

executive director.

Run weekly payroll-- QuickBooks and ADP

Maintain and track Petty Cash

Conduct contact with all consumers and families on a monthly basis and update executives on

all information.

Coordinates and monitors office subordinate and in-community programs and projects to

attain goals and objectives of workers and consumers.

Serve as a liaison between families, community agencies and DDD/DCF/PerformCare

/Medicaid/Private Insurances

Support Executive Director with confidential record keeping

Maintain all employee and client files

Maintain all payroll and medical billing records.

Account for all purchases made by company, record and reconcile monthly bank statements.

Responsible to make and track monthly payments for the company including rent, utilities,

etc.

Maintain a spreadsheet of all employees and monthly pay.

Visit families throughout the state for initial Intakes and follow-up visits.

Senior Spirit Medical Day Center November 2004 to January 2012

Assistant Administrator

Jersey City, New Jersey

Established and maintained a network of resources including physicians and political

members of Hudson County.

Attended many community events to ensure all contacts stay aware of the services the

company provides as well as to keep up to date on the community affairs that may benefit the

clients.

Lead marketing team, prepared marketing plans and promotional strategies; held

presentations for potential clients, attend community health fairs to promote the business

Maintain retention of clients

Assist the Administrator in the hiring of employees including conducting interviews as well as

in the implementation and enforcement of all policies and procedures & job descriptions.

Conduct new hire orientation and assemble new hire files and medical records.

Responsible in collecting, organizing and completing accurate information as requested for NJ

Medicaid budgets, billing and reports within established deadlines.

Assist in chart reviews to ensure accuracy in NJ State guidelines.

Education

Kean University 2002

Sociology

Union, New Jersey, United States

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