Mail Clerk, File clerk, office clerk and Medical Record clerk

**** ****** ***** • Sacramento, CA *****

916-***-**** • ***********@*****.*** Kenneth Ramirez

A keen, detail-oriented professional with over 25 years of expertise in order processing, clerical support, and quality control for maximum optimization in item distribution. Knowledge is offered for audit procedures, basic mathematical and algebraic applications in transactions, and core department operations in retail contexts. Qualifications

Quality inspection of all inventory and equipment

Specialty in effective inventory control strategies

Proven ability to work with minimal supervision

Proficient with MS Office Suite 2010 (55 WPM)

Skilled with data verification & archiving protocol

Native knowledge of American Sign Language

Relevant Experience

Order Processing: Administered part escalations, rushed and pull-in orders, and order cancellations and other critical internal order procedures for all divisions at Hewlett-Packard. Coordinated with factory and commodity owners to control consistent disposition of nonconforming products (this amounted to $1 million in savings each year), provided overall support for two departments in assigning uncategorized parts, supported and completed systematic MRT transactions, and provided training for temporary personnel. Managed customer orders including pick-ups, proper packaging protocols, and shipments in a timely manager and communicated with internal and external customers to obtain authorization for defective material returns. Inventory Control: Served on the NCMO’s Finance Inventory Integrity Team, administering material handling functions to ensure timely services for customers and department associates. Conducted cycle counts and entered data on a daily basis to maintain the integrity of all inventory items, monitored database transaction reports, updated procedure inquiries, participated in team efforts to resolve inventory issues with NCMO’s Business, Planning Procurement, Accounts Payable, Accounting and Engineering units. Shelved units, product inventory, bins and labels to help set up production operations in the new R4 building. Audits: Inspected all ingoing and outgoing inventory for damage, reported defective merchandise items to the on- duty manager, verified physical counts and serial numbers against merchant orders, authenticated test receipts for financial transactions, confirmed accuracy for packaged accessories and equipment, and validated overlays, authorization stickers, welcome letters, starter kits, and other products for all orders. Clerical Tasks: Updated and maintained electronic databases, copied and scanned records, sent faxes, created confidential hardcopy consumer files, recorded and verified consumer data, sorted documents, returned files with missing signatures for prompt correction, initiated requests for information, sustained the mailing system, and answered general inquiries and referred to in-house representatives when appropriate. Ensured that client x-rays, medical charts, dental scans, procedure videos and other sensitive information were kept up to date in protected storage areas for a medical records department.

Work History

Office Assistant: AARP February 2015 - Present

Deployment Tech I: TASQ Technology October 2007 – April 2008 Medical Records File Clerk: Radiological Associates of Sacramento September 2004 – March 2005 Order Coordinator: Hewlett-Packard May 1978 – October 2003 Education

Associate of Arts Degree: Data Processing San Francisco, CA Business Honors College