Professional Summary

Skills

Work History

DENZALE MYLES

**** ****** ****, *********, ** 77551 • Cell: 832-***-**** • acrmx1@r.postjobfree.com Manager with excellent communication skills and rapid and precise customer service skills. Ready to show the company that I can bring a lot to the table. I look forward to bringing up the sells. I look forward to having the best team on my team for food and beverage! Outgoing manager familiar with cash and food handling procedures. Possesses strong communication and time management skills. Customer-oriented

Point of Sale (POS) system operation

Quick learner

Organized multi-tasker

Friendly and helpful

Valid texas driver's license

Late-night shift availability

Carbonated beverage dispenser cleaning and

maintenance

Good with numbers and math

Fast and efficient service worker

Skilled upseller

Accustomed to shift work

Restaurant operations

Dedicated team player

Strong attention to safe food handling procedures

Effective planner

Food presentation talent

Hospitality and service industry background

Department Manager, 11/2012 to Current

McDonald's – West Galveston, TX

Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Operated the drive-through window and sales register quickly and efficiently. Greeted customers and provided excellent customer service. Pleasantly and courteously interacted with customers. Maintained high standards of customer service during high-volume, fast-paced operations. Assembled food orders while maintaining appropriate portion control. Verified that prepared food met all standards for quality and quantity. Strictly followed all cash, security, inventory and labor policies and procedures. Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.

Reported to all shifts wearing a neat, clean and unwrinkled uniform. Reported to each shift on time and ready to work.

Performed all position responsibilities accurately and in a timely manner. Communicated openly and honestly with the management team during each shift to ensure it ran smoothly. Diligently restocked work stations and display cases. Assistant Food and beverage manager, 03/2014 to 03/2015 Moody Gardens – Galveston, TX

Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Operated the drive-through window and sales register quickly and efficiently. Greeted customers and provided excellent customer service. Education

Certifications

Pleasantly and courteously interacted with customers. Maintained high standards of customer service during high-volume, fast-paced operations. Prepped items for later use to save staff time during busy hours. Cooked and packaged large batches of food that were prepared to order or kept hot until needed. Immediately informed supervisors when supplies were low or if equipment was not functioning properly. Diligently restocked work stations and display cases. Communicated openly and honestly with the management team during each shift to ensure it ran smoothly. Performed all position responsibilities accurately and in a timely manner. Reported to each shift on time and ready to work.

Reported to all shifts wearing a neat, clean and unwrinkled uniform. High School Diploma: 2011

Clear Creek High School - League City, TX

Business Management : Current

San Jacinto - Pasadena, TX

Food Safety Certificate

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