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Quality Engineer Customer

Location:
Conroe, TX
Posted:
September 09, 2015

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Resume:

MARCO MILAN

US Citizen

***** ***** **, ******, ** 77304 C:956-***-**** acrmgy@r.postjobfree.com Linkedin_Marco_Milan

Professional summary

Lean six sigma certified, Electronic Engineer, MS in Physics with professional experience in quality assurance and supplier quality in the semiconductor and electronic assembly manufacturing of military, commercial, automotive and aerospace products. Experience with ISO-9001, TS-16949, AS9100. Self starter and able to communicate at all organizational levels. Technically skilled in the following software:

AutoCad, PSpice, Multisim, MS Office, Minitab, Mathematica, Unix,Windows, Linux, Dataconductor, JMP, PLM

Work history

Semtech Corporation

Semiconductor Supplier Quality Engineer, June 10, 2013 – July 17, 2015

Managing supplier changes and internal driven supplier change projects

Audit supplier quality systems for deficiency identification and correction

Prepare and Review Process Control Monitoring parameters reports

Perform statistical analysis for identification of issues and root cause analysis

Support environmental compliance by collecting all related reports (REACH SVHC, ROHS, CMR)

Member of the MRB for NCMR’s disposition

Issuing and tracking of Supplier corrective action requests SCAR’s (8D’s) and RMA’s

Preparation of Scorecards for supplier rating

Creation of Product Lifecycle Management projects to record and track supplier changes

Key Achievements

Developed over 30 automated macros to run weekly Cpk reports from wafer acceptance tests data for high runner processes

Drove over 20 supplier engineering changes form qualification to implementation

Implemented KPI monthly reports for the top suppliers

Peripheral Computer Support, Inc. and Computer Technology Solutions

Quality Engineer II, November 3, 2012 – May 30, 2013

Customer quality engineer for Hewlett-Packard

Prepare quality weekly metrics for customer review and meetings

Manage Failure Analysis Laboratory and technicians

Supervised incoming quality inspection and failure analysis technicians

Responsible of the supplier quality

Customer complaints handling and 8D implementation and follow up

Key Achievements

Reduced the re-repair rate from 8% to 5% in 5 months

Reduced the quantity of mother board false failures by suggesting stress test at the repair line

University of Texas at Brownsville

Statistical Mechanics Research Assistant and Physics Lab Instructor, February 1, 2008 – December 15, 2012

Applied computational methods to simulate and calculate conformational

Entropy, Free energy in a closed ring of segments using the transfer matrix approach, research associated with conformational changes in DNA

Assisted in the automation of the university’s astronomical observatory

Support the students with the experiments, troubleshoot equipment, and provide guidance throughout the lab

Key Achievements

Calculated the Free Energy of DNA Cyclization by a Transfer Matrix Approach using Matlab

Created over 15 several new laboratory activities

Semtech Reynosa

Quality Engineer, January 7, 2007 – January 8, 2008

Reviewed and update qualification electrical test specifications and parameters according to military standard 19500 and MIL-STD-750

Reviewed reliability test data to give approval or reject continuation of the process

Handling customer complaints

Final quality approval or rejection according to quality standards

Internal auditor (from wafer through diode assembly, until final shipping) to verify internal system monitoring procedures, processes and their effectiveness

Supported the company in preparation for external audits (ISO 9000, AS9100) and from the Defense Supply Center Columbus (DSCC)

Manage quality of the different suppliers (from chemicals to mechanical)

Key Achievements

Helped to Increase the ceramic diode line yield from 75% to 93%

Reduced the main plating supplier PPM’s by 30%

Kimball Electronics

Jr. Quality Assurance Engineer, Jan 1, 2006 – January 1, 2007

Developed and updated PPAP elements (Control Plan, pFMEA, MSA)

Directed products for statistical yield analysis

Utilization of total quality management concepts and applications of statistical process control like cpk, Gage R&R.

Internal Auditor for ISO TS 16949:2002

Prepared roll up metrics for internal and customer meetings

Customer complaints handling and 8D implementation and follow up

Analyzed yield and defect density

Product testing laboratory and performed Life Cycle Testing on PCB’s

Applied acceptance criteria according to IPC standards

Performed IC testing including electrical and physical failure analysis

Key Achievements

Helped to increase the final test yield from 80% to 96% by identifying faulty testers

Coordinated and participated in the failure analysis of over 1500 electronic boards to define those that would qualify for credit to the customer

Maytag Appliances Products

Supplier Quality Technician, Jan 1, 2005 – Dec 20, 2005

Monitored suppliers and ensured received products met the required specifications

Tracked constant failure rate

Requested and managed RMA’s for defective material

Updated and set up scorecards for top 20 suppliers

Created and followed up supplier corrective actions

Applied Lean manufacturing concepts and techniques such as 5S, Kanban, Kaizen, visual management.

Developed training material and information manuals for quality coordination

Contacted suppliers to get authorization for sorting and rework operations and disposition of supplied non-conforming products

Key Achievements

Helped to reduce the scrap level from the company’s top 10 suppliers

Education

Master’s degree in Physics 2012

University of Texas at Brownsville

Bachelors in Electronics/Electrical Engineering 2004

Autonomous University of Tamaulipas



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