Manager Management

Bruce Porter BSc (Hons) 079**-******

Senior commercial planning and delivery PMO manager with 20+ year’s experience at Orange, EE, Vodafone and GE – described as versatile, a lateral thinker, a catalyst and the “Go to person”.

Strategic & Commercial framework - develops a holistic and actionable common understanding.

Structures, Aligns and Drives plans across diverse stakeholder groups to deliver best value.

Refreshing passion and inspiration with pragmatic high energy to achieve the right results.

Major PMO Achievements

£30m IT Investment Roadmap

Planning: Designed and drove annual planning process across 250+ stakeholders translating

corporate strategy into project plans to deliver marketing plans & revenues. Secured first time approval for EE’s £30m pa Consumer and Sales IT Roadmap across 8 VP directorates

Project Initiation – building in quality and reducing risk

Initiation: Designed & led robust review, resourcing and initiation process to optimise project

scope, design & benefits & secure stakeholder buy-in across Supply, Control & Senior Management

Delivery Governance and Reporting (MI) – driving ROI of roadmap

Delivery: Total focus ensured all project priorities were delivered during a turbulent merger

Governance: Designed & chaired streamlined value-adding PRINCE2 governance - build in quality, align stakeholders, drive priorities, pre-empt issues & secure rapid issue resolutions

Management Reporting: Developed simple, robust, regular project reporting process to manage the roadmap & swiftly inform senior management with succinct, actionable briefings

Budget Management – planned, controlled & optimised £30m Capex & £2m Opex pa

Best Value: Robust financial planning, reporting, innovative funding approaches & prudent roadmap choices to deliver strong return from 30% of EE’s £100m IT Capex budget pa

EE Capex Director Board: Pro-active, tenacious board member – respected for adding value

Project Review: Led regular project reviews – improving business cases, optimising scope and delivery approach, fleshing out issues and strengthening stakeholder buy-in

Team leadership – coached and enabled a successful, valued and respected team

Led and developed team to achieve strong 360 feedback & Top10% Staff Satisfaction score

2014-15 Contract PMO roles: Established contract manager – great feedback from clients across varied sectors

Flybe: PMO manager establishing a new PMO. Implemented roadmap planning, governance & prioritisation, robust reporting, issue resolution and project management processes across Flybe. Transitioned to a permanent manager.

InnovateUK: Monitoring Officer for grant funded innovation projects providing project QA, reporting and funding approval.

Superdry: Programme manager for international expansion projects and a European franchisee review.

2012-2013 Principal Programme Manager, Vodafone Group Services

Programme Management for B2C and B2B Product Development across Vodafone Group and Local Markets - established governance, funding & planning & delivered key milestones to time across wide stakeholder groups. Delivered step change improvement to VP product reporting across 50+ pan European team.

Annual Global Technology Investment Roadmap Planning: Led GCD department’s project planning & budgeting into central group’s global project investment planning cycle, ensuring high quality input (scope, cost, benefit, alignment), review and interlock across 50+ key stakeholders in 21 countries.

2008-2012 Head of PMO – Consumer & Sales, EE/Orange (Internal role title: Head of Delivery Planning)

Annual Investment Roadmap Project Planning across 250+ stakeholders in demand, control and delivery:

Step-changed speed and quality of annual cross-company investment roadmap planning, through development of a streamlined process reducing burden on 100’s of stakeholders and improve the clarity & speed of central reviews.

Secured first time approval across 8 VPs for annual investment plans of £30m Capex and £2m Opex through pressure-testing and pre-brokering projects, aligning them to functional goals and developing sound programmes.

Demand Management and Delivery Governance aligned to PRINCE2

Director Roadmap Board - respected & value adding for championing CCO interests at £100m Capex board

£300m (5yrs) benefit delivery - Accelerated, optimised and de-risked roadmap - Designed & Chaired Consumer Directorate roadmap governance – established agreed priorities, systemised avoidance of blockers, led project change management, chaired regular project reviews & de-risked with alignment across 100+ stakeholders.

Maximum productivity for supply areas through stable structured approach & motivating their support.

Improved & Streamlined project processes (based on PRINCE2) to simplify, clarify and accelerate

Many of these approaches were recognised “Best in Class” and underpinned company-wide improvements.

‘Bruce’s challenge, support & direction are invaluable - creating a clear and stable set of priorities.’ Head of Programmes, EE

‘Bruce is an experienced manager with great understanding of the ways of working within the organisation, comfortably operating at all levels and trusted to deliver with great energy, passion, self-motivation and persistence. His team is well motivated, highly effective and widely respected - which is a real credit to him. In project evaluations and governance, Bruce is recognised and respected for adding significant value, putting the good of the company first, asking the ‘awkward’ questions and never choosing to duck a challenge.’ Director of Product Commercialisation, EE

2008-2012 Director of the Orange Pension Scheme (in parallel to role above)

14,000 members & £300m+ assets. With insight, tenacity & ability to constructively challenge conventional wisdom, drove changes to the Board’s focus & policy resulting in £300k cost saving, new investment KPIs and a full scheme redesign in 2012.

‘Bruce’s logic, enthusiasm, relationship building & pragmatism make him a very effective Pension Director.’ Head: Reward, EE

2002-2008 Head of Operational Planning - Consumer, Orange

Recruited, developed & led: Consumer PMO & Programme Controller team, managing £25m Capex roadmap.

Established & led PMO team operation: Roadmap & budget planning, management, reporting & regular review, project reporting and MI, issue management & resolution (RAID) and stage gate governance (aligned to PRINCE2),

Created and improved processes for Consumer project delivery, review, reporting and change management.

Delivered to Marketing Plan & Budgets through leading robust annual IT project planning & project delivery follow through, safeguarding budgets and securing incremental funding and resource through reputation of strong delivery, and new product preparation. Launched Marketing Plan MI - weekly summary status and dash board across 20 teams.

Created momentum, alignment and active support from stakeholder teams in Finance, IT, Ops, Testing, CS, Retail and Control, through structured collaboration & governance plus pro-active stakeholder relationship development.

Programme Management - Led delivery of 30 projects across two Consumer programmes (PAYG and NPD).

Fulfilment Assurance for Marketing Propositions – established a new role to track KPIs & build in Six Sigma quality

Additional Roles:

Project & Process Reviewer for cross functional projects / processes using ‘Proving’ risk calibration & EFQM.

Led 2 well received internal audits of Orange HR processes identifying key areas for focus and improvement.

HR liaison for Directorate – initiated and led a “Best Company” work stream then launched by our CEO, 3 year pragmatic & empathetic internal Staff Representative, led several Staff Grievance reviews to successful conclusions.

1995-2002 Senior Product Manager, Orange (PM to 1998)

Product Development and Launch: Roaming, Answer Fax, Everyphone, Orange Wirefree Extension and Wildfire.

In Life Management: Pioneered agreement of indirect product P&L securing budget and brand focus. Drove adoption & APRU growth, product improvement, range extensions, packaging, promotion, partner management.

Product and Revenue planning, reporting & delivery: Product development consultancy and staff mentoring delivering department training, communications, team building and product management process development.

Led recruitment of 25 staff as part of rapid expansion of the product management team.

1990-1995 Product Manager – Consumer, GE Lighting UK and Europe

FMCG marketing covering NPD, launches, national account development across grocery and DIY, retail and trade sales promotions, PR, packaging, pricing, factory liaison and production planning. Exhibition Stand Management winning the ‘Best Stand Design’ Award at the first European Lightshow in Earls Court (1992).

Energy Saving Lightbulb Consumer Launch: Negotiated with Government, lighting industry & electricity companies resulting in free extensive TV coverage and 400% increase in UK market size.

Won £2m consumer contract for GE: UK’s first consumer lighting Demand Side Management REC contract.

European Consumer Launch of the GE Brand: Developed GE’s pan-European packaging across 600+ SKUs, optimised pan-European market research and introduced ground-breaking on pack ‘up-sell adverts’.

As GE’s first Consumer European Pricing Manager, developed pan-European consumer pricing models and led approval processes with senior management teams across Europe.

Awarded 3 year Sponsored Studentship at University with two placements working in factory management.

Durham University Natural Science B.Sc. Hons 2.2

Charterhouse School 'S' Level Distinction in Maths. 'A' Levels: 4 x A Grades in Maths, Further Maths, Physics & Chemistry

'O' Levels: 3 x A Grades including Maths & English, 8 x B Grades

Interests: Lead fund-raising programmes and events for local charities raising over £70k in 9 years.

Valued & active Governor at two local schools for 8 years. Actively involved in my children’s many clubs.

Widely travelled & enjoy tennis, squash, golf, cycling, walking and skiing.

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