Quality Engineer

Profile

Motivated, personable business professional with a talent for quickly mastering new skills. Diplomatic and tactful with professionals and non-professionals at all levels – making the perfect fit for any team. Flexible and versatile. Strong analytical skills to evaluate and develop innovative solutions to complex situations. Thrive in deadline-driven environments with the ability to accomplish tasks cross functionally. Excellent team-building skills. Familiar with the product realization process, including but not limited to developing a PFMEA, Control Plans, and Process Flows, as well as determining and reducing the causes of customer and/or supplier rejections.

Skills Summary

APQP Planning utilizing AIAG tools

FMEA Development and maintenance

SPC knowledge

Working knowledge of IMDS and CAMDS

Project Management

Data Analysis & Report Preparation

Customer Service

Scheduling

Marketing & Sales

Education

BAYLOR UNIVERSITY – Waco, TX

Bachelor of Sciences, Neuroscience December 2009

Employment History & Professional Experience

HATCH STAMPING & ASSEMBLY – Chelsea, MI

Advanced Quality Engineer – August 2013 – August 2015

Member of the cross functional program management team. Knowledgeable authority for quality related aspects of APQP, and customer specific PPAP requirements. Assure quality related deliverables are met on time for each assigned program through pre-production builds and PPAP approvals. Participate in all tooling design reviews, including gauges and check fixtures. Develop and review PFMEA and Control Plans to ensure robust process and product controls are in place for mitigating risk through the launch phases. Resolving quality related issues by utilizing 8Ds when appropriate. Interfacing with customers and attending pre-launch meetings, resulting in increased customer satisfaction and improving relationships. Tier I supplier experience.

HATCH STAMPING & ASSEMBLY – Chelsea, MI

Engineering Associate March 2012 – August 2013

Setup and maintain process routings for parts utilizing Plex, an online ERP system.

Attend program launch meetings. Create and follow up on APQP check lists.

Creation of and support of new Standard Operating Procedures, Standard Work

Sheets, and Standard Work Instructions for each plant. Audit run to rates during

Pre – Production Approval Process and Start of Production for new processes.

Update and maintain capacity studies for all plants. Complete GP-12 inspections.

GREAT LAKES PSYCHOTHERAPY & TESTING CENTER – Ann Arbor, MI

Office Manager February 2012 – February 2013

Oversee front desk and general office duties. Review, maintain, and reconcile all financial accounts; collect co pays and fees in accordance to insurance policies.

Transcribe documents. Create promotional and informational pamphlets, brochures, and media.

CITIZENS REPUBLIC BANCORP – Ypsilanti, MI

Client Service Representative October 2010 – July 2011

Conduct customer transactions accurately and efficiently. Develop customer loyalty and secure business.

INSTITUTE OF CONTINUINING LEGAL EDUCATION – Ann Arbor, MI

Office Assistant January 2010 – August 2010

Assist departments with various tasks, including but not limited to data entry, making collection calls, processing invoices, customer service, and front desk duties.

MONTICELLO ASSET MANAGEMENT INC. – Waco, TX

Assistant Property Manager January 2006 – December 2009

Supervise leasing agents, maintenance staff, and outside vendors. Create proficiency checklists that result in more efficient record keeping and fewer errors during audits. Conduct compliance training and develop and implement new techniques. Develop and implement strategic marketing plans for business that result in an increase in occupancy and retention. Compile market data and analyze statistics. Process vendor invoices, manage accounts payable and receivable, assist in creating annual budget, and secure vendors with a mind for the bottom line.

HILLCREST BAPTIST MEDICAL CENTER – Waco, TX

Occupational Medicine On-Call Team Member October 2006 – February 2009

Provide services during on-call hours. Perform breath alcohol analysis and urine drug analysis for Workman’s Compensation purposes. Operate and calibrate equipment for diagnostic tests.

BAYLOR UNIVERSITY MODERN FOREIGN LANGUAGES DEPT. – Waco, TX

Teaching Assistant August 2005 – February 2009

Conduct classes and provide private tutoring sessions. Assess needs and learning styles of students to provide the most effective assistance possible. Maintain grade book and lesson plans.

Licensure & Certifications

UNDERSTANDING AND IMPLEMENTING FMEA

AIAG – 2013

ADVANCED PRODUCT AND QUALITY PLANNING (APQP) & CONTROL PLAN

AIAG – 2013

GEOMETRIC DIMENSIONING AND TOLERANCING (GD&T)

AIAG - 2013

CERTIFIED BREATH ALCOHOL TECHNICIAN 2007

Hillcrest Baptist Medical Center – Waco, TX

CERTIFICATE OF COLLECTOR OF TRAINING FOR FEDERAL DRUG SCREEN COLLECTIONS 2006

Hillcrest Baptist Medical Center – Waco, TX

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