Human Resources Employee Relations

RICHARD LAWLEY

**** **** ******** **** 775-***-****

Tucson, AZ 85750 ********@***.***

SUMMARY

Human Resources executive with a broad scope of experience in areas of human resources, administration, organizational effectiveness projects, and design and implementation of training. An experienced team player, bringing enthusiasm and energy into group efforts while offering creative, innovative and practical solutions to complex problems. Adept at both oral and written communication. Interacts effectively with individuals at all levels within the corporate and civic community. Committed to continual improvement of the workplace environment for employees. Major strengths include communication, planning, problem solving, negotiation and transitioning. Advised administration, management and employees on employee relations issues resulting in never losing a litigation, EEOC case or arbitration related to any HR decisions.

PROFESSIONAL EXPERIENCE

TMC Healthcare

Tucson, AZ

Vice President and Chief HR Officer

TMC Healthcare is anchored by Tucson Medical Center which is licensed for 607 beds and serves more than 30,000 inpatients and 125,000 outpatients annually. TMC also employs approximately 3200 employees. Chief HR Officer responsible for all aspects of human resources functions including recruitment, employee relations, compensation and benefits. Also responsible for education/organizational development, physician recruitment, employee health and workers compensation. (January 2014 – present)

Reorganized HR department to a business partner model

Revised Saguaro Physician Group compensation model

Implemented new exit interview process and reporting system (The Work Institute)

Developed core staffing models for all variable FTE departments

Implementation of Position Control FTE system

2015 projects include revision of employee evaluation system and implementation of behavioral interviewing.

CONFLUENCE HEALTH

Wenatchee, WA

Chief Human Resources Officer

Chief HR officer for Confluence Health, Wenatchee WA. Confluence Health was formed as a result of the affiliation of Wenatchee Valley Medical Center and Central Washington Hospital. The resulting organization consists of two hospitals, over two hundred employed physicians and 3000 employees. Phase I of the affiliation was effective January 1, 2013. Phase II which involves additional regulatory approvals occurred in July 2013. In addition to all human resources functions, also responsible for the following corporate functions: education, workers compensation, employee health, marketing and communications, volunteers and pastoral care. (February 2012 – January 2014)

RICHARD LAWLEY Page 2 of 5

CONFLUENCE HEALTH (cont.)

Completed compensation and benefit market analysis for the two affiliating organizations.

Redesigned and implemented employee benefit plan for Confluence Health.

Redesigned and implemented 401k design for Confluence Health.

Developed handbook and HR policies for Confluence Health.

Worked with the Hay Group to develop an Executive Compensation program for Confluence Health.

Successful negotiations resulting in ongoing contract with Washington State Nurses Association (WSNA) and Central Washington Hospital.

Implemented Wellness Program for Confluence Health

CARSON TAHOE REGIONAL HEALTHCARE

Carson City, NV

Vice President, Human Resources and Support Services

Chief HR Officer responsible for all activities related to compensation and benefits, recruitment, and employee relations for 1500 associates. Also responsible for the following departments: Employee Health, Education, Workers Compensation, Ombudsman/Volunteers, Facilities, Bio-Medical, Environmental Services, Food Services, Security, Marketing and Communications, Physician Clinics. (May 2007 – December 2011)

Member of Executive Team that executed a financial turnaround of CTRH from an operational loss of 0.1% in 2008 to an operating margin of 7.6% in FY 2009 and 6.8% in FY 2010.

2011 budgeted FTE’s per Adjusted Occupied Bed = 4.3 achieved.

Implemented position control procedure for monitoring the vacancy and replacement of all budgeted FTE’s.

Coordinated review and revision of executive compensation in conjunction with the Hay Group. Areas revised included executive pay ranges, incentive program and the design of a SERP.

Carson Tahoe Regional Healthcare selected as an Employer of Choice for Northern Nevada in 2009.

Implemented departmental feedback and action plan process related to the Press Ganey Employee Feedback Survey.

Completed acquisition of initial six provider physician practice in 2008. Carson Tahoe Physician Clinics (CTPC) now consists of 12 clinic sites with approximately 40 employed physicians and 120 employees.

CTRH Women’s Resource Center Opened April 2011.

Redesigned Workers Compensation coverage in 2008 with 50% annual savings.

Developed STAR program that recognizes excellent service and contributions in honor of employees to CTRH Foundation.

Advertising Association of Northern Nevada 2008 Addy Award for Here’s to Your Health marketing campaign.

Implemented CTRH management development program.

RICHARD LAWLEY Page 3 of 5

DANVILLE REGIONAL MEDICAL CENTER

DANVILLE REGIONAL HEALTH SYSTEM

Danville, VA

Vice President of Human Resources/Assistant Administrator

Chief HR Officer responsible for all activities related to compensation and benefits, recruitment, and employee relations for 1700 associates. Also responsible for the following departments: Employee Health, Education, Security, Child Care Center, School of Nursing, Medical Library, PR/Communications, Rehab Services, Home Health, Physician Clinics. (2003 – 2006)

Analyzed turnover and developed an incentive/ retention bonus program resulting in the nurse vacancy rate improving from 20% to less than 10%. Estimated annual savings 600K.

Implemented position control procedures for monitoring the vacancy and replacement of all budgeted FTE’s in the organization resulting in the fiscal year FTE’s within budget while improving the hiring process efficiency and communication.

Developed a recruitment campaign that began in January 2006 and hired more than 50 nurses in approximately three months time.

Coordinated early retirement program and reductions in force (RIF) related to change in ownership in an effective and organized manner that accomplished organizational goals while treating associates with respect. RIF’s accomplished with no related legal action.

Managed successful benefit transition and HR system conversion related to acquisition by LifePoint Hospitals.

No negative decision related to any type of litigation or EEOC case resulting from an employment decision made while in charge of human resources.

Changed providers and negotiated rates for LTD, STD and Life Insurance that resulted in savings of approximately 20% for enhanced coverage.

The workers compensation experience was excellent at DRMC as evidenced by a WC Experience Mod factor of .77 - which resulted in premium rebates in 2005.

Developed training modules and personally provided training to managers. Topics include coaching employees, managing customer service, effective discipline, and compliance topics.

Implemented a management incentive plan which is currently in reorganization.

The OATH, Inc.

Birmingham, AL

Directed Human Resources operations for two HMO’s with 200k members in two states (AL and LA) with 650 employees. Served in two positions. (2000-2002)

Regional Vice President of Human Resources (2001-2002)

Vice President of Human Resources (2000-2001)

Assisted organization in the financial turn around from losses totaled $19 million, to a $1.5 million loss in one year, and profitability in four of last six months of fiscal year.

Implemented Dispute Resolution process that utilized internal review procedures, voluntary mediation and mandatory arbitration to resolve employment related dispute resulting in legal fees decreased by 40% over 18 months with employee expressed satisfaction throughout the process.

RICHARD LAWLEY Page 4 of 5

The OATH, Inc. (cont.)

Birmingham, AL

Implemented a unified salary structure allowing for broader flexibility, consistency, improved retention and recruitment of employees. Analyzed turnover and developed an incentive/ retention bonus program for employees with increased retention in all cases while saving thousands of dollars in turnover, overtime and premium temporary staffing pay.

Implemented a management incentive plan which contributed to the financial turn around from $19 million loss in FY 2000 to $1.5 million loss in FY 2001.

Implemented HR position control procedure to monitor the vacancy and replacement of all budgeted FTE’s in the organization resulting in the fiscal year FTE’s within budget with improved hiring process efficiency and communication.

Coordinated reduction in force (RIF) in an effective and organized manner that accomplished organizational goals while treating associates with respect. RIF’s accomplished with no related legal action.

BAPTIST HEALTH SYSTEM Birmingham, AL

A large multi hospital system consisting of 10 hospitals and approximately 10,000 employees. Held various positions from 1990 – 2000:

Health Partners of Alabama, Inc.

Vice President of Human Resources

A managed care company owned by Baptist Health System which was sold to The Oath, Inc. – see above. (1999 – 2000)

Shelby Baptist Medical Center

Alabaster, AL

Director of Human Resources

Responsible for Human Resources, Training and Development, Employee Health, Infection Control, SportsFirst Athletic Training, Administrative Team Member, Occupational Medicine. (1997 – 1999)

Montclair Baptist Medical Center

Birmingham, AL

The largest hospital of the Baptist system. Held various responsibilities.

Director of Human Resources (1993 - 1997)

Director of Education and Employee Relations (1993)

Director of Education (1990 - 1993)

Education Coordinator (1990)

Staff R.N. (1983 – 1984)

Blue Cross Blue Shield of Alabama

Birmingham, AL 1984 - 1990

Health Care Representative (1985 - 1990)

Medical Review Consultant (1984 - 1985)

RICHARD LAWLEY Page 5 of 5

EDUCATION

Master of Arts, Education and Allied Health Science 1987

University of Alabama at Birmingham, Birmingham, AL

Bachelor of Science, Nursing 1983

University of Alabama at Birmingham, Birmingham, AL

CERTIFICATIONS/LICENSURE

Registered Nurse – License currently inactive

Society for Human Resource Management (SHRM)

Certified: Professional in Human Resources (PHR)

Institute for Applied Management and Law

Aubrey Daniels

Employee Relations Law Performance Management Certification

Employment Law Innovations (ELI)

Civil Treatment: Instructor

CERTIFICATIONS/LICENSURE (cont)

Development Dimensions International (DDI)

Interaction Management

Targeted Management

Targeted Selection

Legal Record

PROFESSIONAL AFFILIATIONS

University of Alabama at Birmingham, past Adjunct Faculty Member

American Society of Healthcare Human Resources Administration (ASHHRA)

Society for Human Resource Management (SHRM)

Alabama Liver Foundation, Alabama Chapter - Board Member, President (1999 –2001)

Gateway Health Alliance – Board Member (2004 – 2006)

Riverview Rotary – Danville VA (2003 – 2007)

Boys and Girls Club of Western NV – Board Member (2007-2011)

Brewery Arts Center (Carson City NV) Board of Directors (2009-2011)

Contact this candidate