Customer Service Sales

Adriana Lamas

**********@*****.***

Telephone: 832-***-****

TECHNOLOGY HIGHLIGHTS

Operating systems and Software Applications: MS Word, MS Excel, MS Access, MS Powerpoint, Outlook, Windows XP and Vista, 98, 95, 07, 2010 Accounting Programs: Juris and Peoplesoft, QuickBooks, Plex Database

Ultra Edit, Text pad, Nero Software, Sonic, any software basically

Litigation Support Application: IPRO Capture, LAW Software, Infran View, Introspect Tech Programs, Summation, Concordance Dataflight Software, Ringtail Software, Doculex Software, iConect, Citrix, Electronic Data Discovery, Discovery – E, Online Repository

Hardware: Bell & Howell Scanner, Canon Scanner, Fujitsu Scanner, Ricoh Scanner, Flatbed Scanner

Training: E-Discovery, Summation and Concordance and QuickBooks

Notary of the State of Texas

PROFESSIONAL EXPERIENCE:

Hamilton-Steele Outdoor Accents

Admin. Assistant/ Account Receivable & Payable September 2013 – Present

Daily Update and maintain Payroll time

Process employee payroll and give out paychecks

Maintain Budget vs Actual (Profit and Loss)

Check and process invoices for billing every month for every property (match up with proposals

Research invoices for our clients if there is any type of issues

Customer service relation

Log in Work Order for different proposals and entering in-house production every day

Match up every different Job Proposals with each invoice

Check in Properties that have been visited by our Account Reps.

Hands on with Accounting program QuickBooks

Schedule and Coordinate meeting between owners and clients

Make Daily Deposits for Hamilton Steele

In charge of ordering supplies for the whole office

Receiving payments from all A/R Clients / Sending A/P Vendors their Payments

Filing / Create new clients paperwork

Notarize Lien releases for payments

Making sure all Expense Reports are turned for each week.

Answer multiple lines

Orozco’s Painting Company November 2012 - February 2013

Office Assistant

Update and maintain database programs: QuickBooks,

Create and maintaining monthly reports for different clients

Assist customers with billing issues

Obtain legal documents and clearance forms for clients

Prepare invoices

Process business orders

Schedule and coordinate meetings between owner and clients

Recycling Technology Consultants March 2010 – March 2012

Account Receivable

Preparing Travel arrangements’ for both of the owners of company.

Setting up hotel arrangements

Answering multi – phone lines

Paying personal utilities for both of owners of company

Going to all retail store for both of the owners for company needs

Ordering Container 40 High” and 53” Trailer for shipments

Setting up appointments on schedule for deliveries and shipping out and in.

Scanning, making copies, problem solving to all computer errors

Creating labels, Shipping Samples,

answering multi phone lines, screening calls

Invoicing for every Export/Domestics Sales Orders

Taking pictures of all orders of plastic material per Sales Order

Making client reports and solving their problems time to time (Order disputes)

receiving payments from all A/R Clients / Sending A/P Vendors their Payments

Shipping Export -Domestic/ Receiving

Maintaining the Storm water Permits from City (getting permits, sending test of water when it rains, doing safety meeting for our land so we don’t damage to no water)

Some ITI work (backing up the Master server from the whole company, problem solving to all computer errors

Entering in-house Excel production every day and send Productions updates to the owners and enter in our database (QuickBooks)

Training new employee for shipping department

Adjusting inventory and build assembly from production work orders in QuickBooks

reviewing all invoices/pictures if required before sending them to our clients

Entering daily bills

Emailing clients their checks weekly

In charge of ordering supplies for warehouse and inside the office

Started doing some human resource

Creating Credit memos for Sales and Purchasing

Resolving Issues that involves Sales ad Purchasing accounts

Sending out an email to all employees of daily updates on all work productions

Express Personal Professional (Temp Agency) May 2009 - July 2010

WORD PROCESSOR

Legal Document Revisions, with edits from clients

Setting up and completing merges on documents

Scanning, coping documents

Creating labels,

ASAP Timed Projects,

Copying legal Documents

Creating/editing Word and Adobe

Proofreading Legal Document after corrections

Orozco’s Painting Company September 2007 - May 2009

OFFICE MANAGER

Update and maintain database programs: Juris and MS Access and Quickbooks

Create and maintaining monthly reports for different clients

Assist customers with billing issues

Obtain legal documents and clearance forms for clients

Prepare invoices

Prepare payroll

Process business orders

Schedule and coordinate meetings between owner and clients

Cokinos, Bosien & Young Law Firm June 2007 - September 2007

(Short term employment due to a family emergency – excellent reference on file from the law firm)

PROJECT ASSISTANT

Update and maintain database accounting program: Juris and Quickbooks

Coordinate meetings between attorneys and opposing counsel

Maintain and process client billing reports for in house attorneys

Provide technical support on current systems

Assist and editing invoices based on attorney review

Import, export, and extracting data from external devices such as CDs, DVDs, Hard Drives, USBs, and other various medias

Ajilon Legal Professional September 2005 - June 2007

LITIGATION SUPPORT ANALYST

Extraction of client native files from hard drives,CD’s, and other various medias

Responsible for notifying custodians to resolve corrupt or missing data

Create exception reports to record missing data and documents

Restore corrupt data, native files and images

Review and verify all media data is accessible before importing into LAW, Summation, Concordance or IPRO

Responsible for executing database clean-up utility tools on a daily basis

Redactions any electronic files online or paper documents.

Training on E-Discovery and E-Capture (Special Processing) and scanning and coding

Importing multiple data from CD, DVD, Hard Drives and USBs logging it into our systems before any further steps

Scanning and Coding

Blowbacks: Convert your electronic files to paper format with ease, whether an entire set of files or the final product of discovery files can originate as images, email or even loose documents. Files can be printed in many different ways

Bookmark Digital June 2003 - August 2005

LITIGATION SUPPORT ANALYST

Extraction of client native files from hard drives,CD’s, and other various medias

Responsible for notifying custodians to resolve corrupt or missing data

Create exception reports to record missing data and documents

Restore corrupt data, native files and images

Review and verify all media data is accessible before importing into LAW, Summation, Concordance or IPRO

Responsible for executing database clean-up utility tools on a daily basis

Training on E-Discovery and E-Capture (Special Processing) and scanning and coding

Importing and exporting and extracting multiple data from CD, DVD, Hard Drives and USBs

maintaining Secure On-Line Repository for many clients

Processing Meta Data from one place to another.

Scanning and Coding

Taking of Invoicing

Blowbacks

Deliver CD of all or part of the document collection, equipped with a viewer enabling the expert/consultant can review certain documents

Blowbacks: Convert your electronic files to paper format with ease, whether an entire set of files or the final product of discovery files can originate as images, email or even loose documents. Files can be printed in many different ways

Redactions any electronic files online or paper documents.

Lex Business Solution January 2003 – June 2003

IMAGING/CODER

Scanning with IPro Tech,

Coding/scanning with Summation, IPro, Concordance

QC with IPro Tech, Adobe Acrobat 5.0

Training on EDD

Taking of Invoicing

Blowbacks

Daticon Inc December 2001 - January 2003

Scanning with IPro Tech, Adobe Acrobat 5.0,

Coding with Summation, IPro, Concordance

QC with IPro Tech, Adobe Acrobat 5.0

EDUCATIONAL BACKGROUND

Houston Community College -2001 GED

Houston Community College -2003 / Business Administration

LANGUAGES

English / Spanish

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