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Sales Customer Service

Location:
Petaling Jaya, Selangor, Malaysia
Posted:
September 10, 2015

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Resume:

Junie Ooi Lean Sim (Resume)

Junie Ooi Resume_****15 1

Contact Info

Address: **, ***** **/**, ******* 19,

***** ******** ****,

Selangor Darul Ehsan,

Malaysia

H/P No: 012-***-****

Email: acrm10@r.postjobfree.com

Personal Particulars

Age: 38 years

Nationality: Malaysian

Marital Status: Married

Date of Birth: 13 Dec 1977

Gender: Female

Educational Background

Highest Education

Level: Professional Certificate

Field of Study: Secretarial

Institute: Stamford College, PJ, Malaysia

Grade: Pass

Graduation Date: Dec 1995

Second Highest Education

Institute: Sek. Men. (P) Sri Mutiara, Penang, Malaysia Field of Study: Commerce

Level: SPM

Grade: Kelulusan S.A.P. Lapan

Graduation Date: Dec 1994

Junie Ooi Lean Sim (Resume)

Junie Ooi Resume_110915 2

Level: SRP

Grade: Sijil Pangkat A

Graduation Date: Dec 1992

Employment History

Company Name: SMEC (Malaysia) Sdn Bhd

Position: Secretary to General Manager Hydropower & Dams, Asia Pacific Division (Contract Position) for TEKAI

Hydroelectric Project

Industry: Consulting Engineering

Salary: RM 4000.00 (basis + allowance only, parking provided by Company)

Date Joined: Apr 2014 – NOW

Job Description:

- Ensure that incoming/outgoing correspondences, faxes and emails are responded in a timely manner and disseminated accordingly.

- Answer telephones and transfer to appropriate team member.

- Greet Clients and Visitors.

- Confirm with Tenderer on their participation and remind them to submit Tender Document before closing date.

- Responsible for travel arrangement, flight booking and meeting coordination.

- Handling Forestry Permit application issues.

- Arranging process of Tenancy Agreement, Astro new account registration and etc. for Japanese Engineers when required.

- Handling Season Parking application for all Engineers.

- Obtain quotation to compare prices such as car rental, courier service and etc. on ad-hoc basis.

- Conduct monthly stock check, issuing of Purchase Order for stationeries, pantry stuffs, printing materials, etc. and arrange purchase.

- Update staff database.

- Update Contact Directory and Staff Seating Chart from time to time.

- Arrange services for office equipment such as Photostat Machine, PC/Laptop setup or any of those Engineer’s PC/Laptop have problems and etc.

- Supervise the work of Cleaner.

- General filing.

- Other duties as assigned from time to time.

Junie Ooi Lean Sim (Resume)

Junie Ooi Resume_110915 3

Company Name: Mudajaya Corporation Berhad

Position: Exe. Secretary to Group MD & CEO and COO

(Temporary Position for 4 months only)

Industry: Construction

Salary: RM 3500.00 (basis only, parking provided by Company) Date Joined: Dec 2013 – Mar 2014

Job Description:

- To provide efficient support in all administrative and secretarial functions for the Group MD & CEO and COO while maintaining the strictest confidentiality at all times.

Company Name: Engineering And Environmental Consultants Sdn Bhd Position: Secretary to Executive Director

Industry: Consulting Engineering

Salary: RM 3000.00 (basis only not included OT)

Date Joined: Sept 2006 – Oct 2013 (7 years)

Job Description:

- Provide secretarial support to Executive Director.

- Responsible for all secretarial duties, administrative work and support to the Project Department.

- Ensure that incoming/outgoing correspondences, faxes and emails are responded in a timely manner and disseminated accordingly.

- Assisting Managing/Executive Director in preparation of proposal, tender documents, reports and presentation with a high degree of integrity and confidentiality.

- Responsible for travel arrangement, flight booking and meeting coordination.

- Follow-up on action items and consolidated matters arising.

- Perform multi-tasking assignments independently.

- To be an all-rounder.

Junie Ooi Lean Sim (Resume)

Junie Ooi Resume_110915 4

Company Name: Angliss Foods Sdn Bhd

Position: promoted as Sales Executive in July 2001 – Northern Region Monthly Salary: RM 2650.00

Resigned in Aug 2006 – moved to Kuala Lumpur

Job Description:

- In-charge of supermarkets (HTO) & Lower Trade outlets, hotels & wholesaler’s accounts in FMCG environment based on area allocated at Northern Region.

- Responsible for the achievement of area sales target by working closely with distributor and motivating them to achieve the targets.

- To lead market penetration according to strategic guidelines.

- To build & maintain business relationships with new and existing customers.

- To plan & carry out promotional activities assigned.

- Monitors inventory and movement of stocks at trade level.

- Provide market feedback.

- Preparing weekly sales report.

Company Name: Angliss Foods Sdn Bhd

1st Position: Sales Secretary (PG Branch Office)

2nd Position: promoted as Sales Executive in July 2001 – Northern Region

(Job Description as stated above)

Industry: Consumer Products/FMCG

Monthly Salary: RM 1800.00

Date Joined: Dec 1996 – Aug 2006 (10 years)

Job Description:

- In-charge overall based on administrative functions, coordination & provided secretarial support to the Northern Sales Team.

- Assisting the Area Sales Manager in collection part by providing information of outstanding accounts to the in-charge sales reps.

- To key-in all purchase orders & follow-up with warehouse on timely delivery of goods to meet the buyer requirement.

- To handle sales promoter in Northern Region based on human resources matters, checked and compiled their reports to submit to HR Director every month.

- To attend Northern Sales Meeting every month and preparing minutes of meeting.

- Liaison with supermarket (HTO) buyers & wholesalers (such as taking orders, handling matters arising).

Junie Ooi Lean Sim (Resume)

Junie Ooi Resume_110915 5

- Maintain an efficient filing system.

- To keep track sales achieved figures & ensure all sales reps has compiled orders daily.

- Other duties as directed from time to time.

Skills

Excellent in customer service

Office administration & coordinator

Secretarial

PC knowledge

- MS Word, MS Excel, MS Access, MS PowerPoint, Internet Explorer, E-mail and etc…

Languages

Written: Bahasa Malaysia & English

Spoken: English, Bahasa Malaysia, Hokkien, Cantonese Additional Info

Personal Strengths:

Good interpersonal skills, pleasant personality and result oriented. Resourceful

Persistent and quick to explore alternatives.

Ability to work independently.

Miscellaneous

Expected Monthly Salary: RM 4000.00

Willing to Travel: Yes

Possess Own Transport: Yes

Junie Ooi Lean Sim (Resume)

Junie Ooi Resume_110915 6

References

Name: Mr Anto Joseph

Contact No: 03-7806-7899

Position: Chairman

Company: Mudajaya Corporation Berhad

Relationship: Ex-Boss

Name: Mr Henry Chelvanayagam

Contact No: 03-7728 8705

Position: Managing Director

Company: Engineering And Environmental Consultants Sdn Bhd Relationship: Ex-Boss

This certification is awarded to

JUNIE OOI

771***-**-****

in recognition for completing

WDI-1 Microsoft Word - Intermediate

17 Mar 2015

Serial No: 071420

7 January 1996

TO WHOM IT MAY CONCERN

This is to certify that Ooi Lean Sim (PSC 3/95) College Index No 132101 was a full-time student of this college pursuing a course in Private Secretaryship from January 1995 to December 1995 which consists of the following subjects.

COMMUNICATIONS

STRUCTURE OF BUSINESS

SECRETARIAL DUTIES

SHORTHAND / TYPEWRITING

WORD PROCESSING

Upon completion of the course, her shorthand and typewriting speeds were 60 wpm and 58 wpm respectively.

Although not particularly strong in her academic studies, her regular class attendance and determination indicate a strong sense of character.

We take this opportunity to wish her success in her future career. VIVIANNE SEE (Mrs)

Principal

Ladies’ College

Shorthand Speed

This is to certify that:

Ooi Lean Sim

has been examined in the above subject

and has achieved the following standard:

In this examination the candidate was

required to write in shorthand and

transcribe one passage dictated in three

minutes at the rate of 60 words per

minute.

04 December 199*-******/MYB118/238054

Chairman

Typewriting

This is to certify that:

Ooi Lean Sim

has been examined in the above subject

and has achieved the following standard:

Intermediate

A pass in this examination connotes a

minimum copying speed of 58 words a

minute.

11 December 199*-******/MYB118/238072

Chairman



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