Sales Customer Service

Maury Von Glass

***** ******** ***** ********, ** 92346 909-***-**** 909-***-**** acrltj@r.postjobfree.com

Objective

To work in a fast paced, dynamic position in which I can apply my knowledge and experience to further a career in business.

Education

BACHELOR OF ARTS DEGREE 2004 ONLINE PROGRAM FROM STAMFORD HILL UNIVERSITY

Major: Business and Administration

Minor: Marketing and Sales

Skills & Abilities

MANAGEMENT

Branch Manager at Koryo Group, Inc. [2008-2013]

Owner at Innovative Mortgage Capital [2003-2008]

Team Leadership, Coaching and Mentoring

Recruiting and Staffing Initiatives

SALES

Real-estate Mortgages

Auto Sales

Budget / Sales Forecasting

Credit Profiling, Analyzing and Reviewing Credit Reports

Skip tracing and Collections and accounts receivable and payable

Approving Loan Documents

Underwriting

P & L Reviews

The Setup of Dun and Bradstreet

Gross Accounting Sales

Partnership Development

Extensive Customer Relations

EXPERIENCE

AUTO SALES REDLANDS FORD REDLANDS, CA 12/11-/14

The sale of new and used vehicles

Customer relationships

Gathering information for sales of vehicles

Responsible for running credit reports and reviewing all documents, and taking in trade-ins as well.

BRANCH MANAGER KORYO GOURP, INC. ONTARIO, CA 03/2008 – 02/2013

Dynamic, results-driven sales strategist with a proven record of achievement and demonstrated success in driving multi-million dollar revenue growth while providing visionary sales leadership in a highly competitive market. Solid track record or securing key clients and increasing and maintaining customer relations. Exceptional mentor and coach; innate leadership abilities to recruit, build and retain top performing sales teams. Marketing experience in start-up and growth organization. Proven success in new market trend identification and strategic market positioning. Experience in payroll, recruiting and training a team as well as proving key feedback.

CORE COMPETENCIES

Forensic reviews on defaulted properties

Exceeded monthly and quarterly budget goals

Cash for keys

High-impact Sales Presentation

OWNER AND OPPERATIONS MANAGER INNOVATIVE MORTGAGE CAPITAL SAN BERNARDINO, CA 01/03 – 02/08

Managing and growing first time buyers programs. Responsible for seeking and maintain a wide range of talent. Experienced in loan modification and forensic loan review and auditing. Handled the short sales, REO’s, while managing clean-up and closure of abandoned properties. Developed rehabilitation and sales of foreclosed properties.

CORE COMPETENCIES

Team Leadership, Coaching and Mentoring

High-stake Negotiations

Key Partnership Development

Budget / Sales Forecasting

Recruiting and Staffing Initiatives

Risk Management

High-Impact Sales Presentations

AUTO SALESPERSON, TEAM LEADER FREEWAY LINCOLN VOLKSWAGEN 02/99 – 12/03

Experience salesman and customer service leader with proven ability to manage department functions. Creative problem solver, able to make quick and accurate decisions. Experience funder and loan processor. Specialized in second loans. Developed client base through networking and seminar marketing. Ensured client retention by providing strategic investment recommendations. Managed sales team, and consistently met individual and team performance goals. Responsible for recruiting, training and offering job support to team.

CORE COMPETENCIES

Top salesman more than once

Extensive customer contact

Run and review credit profile

Create and offer

Sell car and truck

Work independently with client

Order and review appraisals auto

Approve loan documents

Submit final for feet sales

Manage a team for corporate accounts

Provide mentoring and coaching

Recruit and train salesmen

WHOLESALE ACCOUNT EXECUTIVE MRJJ INDUSTRIAL DEVELOPMENT LOS ANGELES, CA 02/96 – 02/99

In charge of wholesale accounts and marketing the follow up of all accounts gross sales, business credit, bank rankings and credit reports. Implements new ideas to improve customer relations. Creative problem solver, able to make quick decisions and follow through on consequences. Built excellent relations with internal clients and external consultants. Managed a team of associated development in wholesale accounts. Held accountable for individual as well as team goals. Proven success in increasing company revenue.

CORE COMPETENCIES

Marketing

Gross Account Sales

Acquisition of Loans

Underwriting

Managing Accounts

Product Presentations

Improved Productivity

Effective led teams to proven sales results

Budget / Sales forecasting

Partnership Development

Extensive Customer Contact

Team Leadership, Coaching and Mentoring

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