BRITT ROCKSETH

*** ****** **** ***** *********, California 94534

Cell: 707-***-**** acrl94@r.postjobfree.com

PROFILE

Ambitious recent graduate with a background in Human Resources. Exceptional ability to handle HR work in a professional manner. Thorough understanding of the importance of internal and external communication protocols. Excellent multi-tasking and organizational skills. Proficient in comprehending and analyzing information, as well as brainstorming effective solutions to problems to prevent their recurrence.

EDUCATION

Bachelor of Science in Business Management of Human Resources and Organizational Behavior

(Minor in Communications Studies), California State University – Sacramento, CA – 2014 Associates in Social Sciences, Napa Valley Junior College – Napa, CA – 2010 Core Competencies

Human Resources Customer Service Communications Problem Solving Hospitality Microsoft Office Proficiency Training Priority Management PROFESSIONAL EXPERIENCE

Del Dotto Vineyards 2015-Present

Tasting Room Attendant – Napa, CA Present

Primarily responsible for day-to-day operations of winery tasting room. Provide high quality and excellent customer service to customers, associates and management. Host visitors through the winery and provide detailed information on the wines, winemaking techniques, winery history and general tourism information. Promote the sale of wine and non-wine products sold in the tasting room. Ensure accuracy of daily wine inventory and routine sales transactions / money handling procedures. Utilize Microsoft Office and POS system. Strong team advocate and actively support special evening and weekend events at the winery. Demonstrated commitment to excellence and high standards.

Key Skills:

Enhanced outstanding oral communication and presentation skills

Demonstrated versatility, flexibility, enthusiasm and a willingness to work within constantly changing priorities, including evening and weekend special events Villagio Inn and Spa 2007-2014

Human Resources and Accounting – Napa, CA 2011-2014 Directly responsible for all aspects of the hiring process, including the processing of all incoming applications, the maintenance of the application database, reference and background screenings and new hire orientation activities. Managed the OSHA 300 log and maintained the employee files and training records. Compiled various reports for management. Kept accounting spreadsheets current and accurate and processed / reconciled daily account activity. Managed the general office supply and company uniform inventory.

BRITT ROCKSETH Page 2 acrl94@r.postjobfree.com

Key Skills:

Gained extensive knowledge of HR principles

OSHA Compliance

Developed proficiency in comprehending and analyzing information

Recruiting

Various Seasonal Positions – Napa, CA 2007-2011

Held various hospitality positions at Villagio Inn and Spa during summers and breaks while attending college. Primary focus was ensuring the customers staying at the Inn were fully satisfied with the amenities and services provided. Also responsible for interviewing, hiring and training activities for new Villagio associates.

Key Skills:

Refined exceptional organizational skills

Developed training / coaching skills

Mering Carson 2011

Summer Intern – Sacramento, CA

Primary duties included general office support services and reception. Highly skilled in greeting, assisting and directing guests and visitors. Answered all incoming calls and handled caller’s inquiries. Gained hands-on experience providing detailed information and answering questions. Ensured the reception area stayed organized and functioning in an effective and efficient manner. Key Skills:

Implementation of a Microsoft Excel video database system to archive advertising information REFERENCES

Available Upon Request

Contact this candidate