Sales Account Executive
Resume:
Ricardos D. Smith
Marietta, GA 30060
**************@*****.***
PROFESSIONAL SUMMARY
Award winning Sales Professional with over 9 years of experience in Sales and Marketing and 8 years in Operations Management. Positive results driven go- getter with a track record of showing high achievement. Consistently earned company recognition for being over 100% to Sales Target. Ranked number 2 out of 20 Commercial Account Managers in the Greater Atlanta area in 2014
Technologically astute, Well versed in the use of MS-based business software (Salesforce, Excel, Word, Sales-Logic, Outlook, Siebel CRM)
EDUCATION
George Washington University May 1991
Bachelor of Business Administration - Finance
Minor Course of Study: Psychology
PROFESSIONAL EXPERIENCE
Advance Auto Parts Atlanta, GA
District Commercial Account Manager Mar 2010 – July 2015
●Managed two commercial sales districts consisting of 12 store teams in Greater Atlanta
●Consistently drove over 6 million dollars in annual sales between the two districts
●Acquired, retained, and grew focus customers within 2 districts
●Acted as an liaison between focus customers and the store’s parts professionals to ensure Service Leadership and Profitability
●Worked closely with Operations Managers to ensure that customer’s issues were resolved and parts needs were met
●Made 50 pre-planned shop calls per week with an Agenda, Purpose, & Action Plan to grow Focus Customers.
●Entered sales calls into 'Salesforce' database to manage my book of business
AT&T Advertising Solutions Roswell, GA/
Account Executive Jan 2009 – Jan 2010
●Managed and cultivated an existing client base of 200 accounts by identifying customer goals and effectively presenting ROI analyses by Tel-webinars
●Exceeded revenue goals by 130% through strategic planning and consultative sales implementation
●Consistently exceeded “New Business” generation revenue goals by 125% monthly
●Spearheaded “New Business” referral based incentive program which resulted in surpassing a monthly team goal by 103%
Konica Minolta Atlanta, GA/
DTS Account Executive Aug 2007 –Dec 2008
●Generated over $250 thousand in equipment revenue in 2007
●Consistently averaged $100 thousand monthly pipeline with a 60% closing ratio
●Managed an existing client base of 60 accounts and consistently exceeded new business development goals in territory
●Ranked in the top 5% of DTS Account Executives in the Atlanta region
●Developed relationships by implementing consultative sales techniques, continuous training and adhering to our “Customer Confidence Guarantee”
FedEx Alexandria, VA
Operations Manager Raleigh, NC
Aug 1993 – May 2001
Supervised 35 employees, including two management trainees
Managed our Hub facility and ensured that our trucks departed on time en route to the Airport
Set productivity standards and goals based on staffing and route analysis data to facilitate a productive workforce
Conducted quarterly & semi-annual online Performance Reviews with employees
Worked closely with Account Managers which included presentations and briefings on service issues
Researched prospective customers and successfully created and serviced profitable accounts
FedEx Marietta, GA/
Team Leader Aug 2004 – Aug 2007
●Planned, organized, and efficiently performed delivery and pickup routes
●Coached and developed new hire courier and administrative skills
●Worked closely with management on route reports and restructuring plans
●Conducted bi-weekly productivity reports with couriers
American Income Life Inc Marietta, GA
Master General Agent June 2001 – July 2003
●Provided benefits to Union members and licensed professionals
●Managed, mentored and trained a team of five Life Insurance Account Executives
●Managed a team monthly pipeline of $200 thousand
The Citadel Aug 1991 – May 1992
Graduate Assistant Basketball Coach
●Worked closely with the Head Coach in designing offensive and defensive strategies for game preparation
●Facilitated study hall for freshmen and players that needed academic guidance
●Edited game and practice film for the Head Coach to analyze and use as coaching opportunities
ACCOMPLISHMENTS/AWARDS
●Strong leadership skills with the ability to set goals and take progressive steps towards personal and Team accomplishments.
●Presentation and communication experience with all levels of management.
●Received a full basketball scholarship to George Washington University
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