CHERYL JOHNSON
***** ******** **** ***** ********* 114 • Novi, Michigan 48375
C: 248-***-**** • acrl5n@r.postjobfree.com
Objective
Acquiring a financial position that requires analytical, communication, and teamwork skills. Highlights
Account reconciliation • Analytical
Auditing methodology • Independent worker
Complex problem solving • Solution oriented
Expert in customer relations • Effective time management
Strong communication skills • Strong organizational skills
Proficient in Microsoft Office • Variance analysis
Risk management • Financial aptitude
Accomplishments
Guided Project Manager in the quarterly testing for the healthcare systems used in our company’s renewals and group wide changes.
Recovered over 80k from a group’s healthcare account that had been outstanding over two years by researching the group’s payment and membership history. Promoted to a newly created position of Senior Group Account Analyst. Experience
Underwriter II/Senior Group Account Analyst Jan 1999 to Apr 2015 Blue Care Network – Southfield, Michigan
Lead the quarterly testing of our healthcare systems used for renewals and group wide changes. Prepared, corrected and assigned cases submitted for quarterly testing. Researched any problems found in the testing and had the problems resolved by contacting the person in charge of the health care system where the problem was generated or the actuarial department if the problem was case by the base rates. Submitted reports, attended meetings, and supervised personnel for the testing. Prepared groups for automated renewals, validated automated renewals, assisted business partners and managing agents CHERYL JOHNSON
in healthcare inquiries. Investigated and remedied billing issues. Prepared group information to be uploaded to Facets. Processed manual renewals. Reconciled large group accounts. Processed reports from the reconciliation and contacted groups or TPAs regarding discrepancies in payment. Contacted our Membership Department with discrepancies in membership. Contacted the Underwriting Department regarding discrepancies in rates. Mentored Group Account Analysts. Provided information to management regarding large outstanding balances.
Accountant I/Accounts Payable Jan 1997 to Jan 1999 Accountemps(The Wellness Plan/LDMI/Argonaut Relocation Services) - Dearborn, Michigan
Prepared reports and helped with the preparation of other reports. These reports included financial statements, forecasting analysis, membership trends and customer profitability. Checking the accuracy of the healthcare rates and processing some of the rates. Preparation of payments to be disbursed, processing wire transfers and balancing accounts. Mutual Fund Administrator Jan 1994 to Jan 1995
Loomis Sayles LLC – Bloomfield Hills, Michigan
Produced daily balance sheets, assets sheets, and cash flow statements. Invested exceed cash, checked trades, researched company information and prepared presentations for companies that illustrated their earning trends.
Financial Account Analyst/ Plan & Pension Administrator Jul 1988 to Jul 1993 Metropolitan Life Insurance Company
Preparation of account reconciliations, divisional transfers to corporate accounts, billing to employees and retirees, and compiling reports of current account discrepancies. Investigation and rectifying of account discrepancies and processing refunds. Preparation of letters of directions and monthly charges to the company divisional accounts. Participation in audit of pension payments. Liaison between company’s corporate retiree office and their divisional retiree offices. Set up manual payments for non-tax qualified pension plans. Explained 401K benefits to employees.
Education
Bachelor of Science, Accounting
Wayne State University – Detroit, Michigan