Sales Manager

J.PADMANABHAN

Contact No.: 094******** E-mail: *.***************@*****.***

Seeking Assignments in the domain of Business Analysis / Business Development / Client Relationship Management with a frontline organization in Automobile sector

Synopsis

•A dynamic professional with 17 years of rich experience in the areas of Strategic Planning, Business Development, Customer Relationship Management and Team Management.

•Associated with SICAGEN INDIA LIMITED as Branch Manager (A authorized dealership for TATA motors ltd)

•Demonstrated abilities in expanding the market, brand building and generating new business and targeting the potential customers.

•Deft at enhancing the service level, setting business performance standards for Acquisition & Cross Sell as well as handling the process of portfolio management.

•Well versed with the concepts of Business Analysis.

•Excellent Interpersonal, Communication and Organizational Skills with proven abilities in Team Management, Customer Relationship Management and Planning.

Worked as Senior Sales Manager in SJB MOTORS PVT LTD TRICHY,MAHINDRA NAVISTAR IN HEAVY TRUCKS APR 2012 to MARCH 2013.

Worked as ASST. SALES MANAGER IN M/S TVSUNDARAMIYENGAR AND SONS LTD AT TRICHY FOR BOSS PRODUCTS ICV COMMERCIAL VECHICLE FROM 2013 TO 2014 .

•Business Analysis

•Interacting with the customers for requirement gathering, system study & analysis.

•Deploying suitable business research tools to gauge market trends & competitor activities, consumer behaviour etc., to gain the competitive edge.

•Analysing latest business trends pertaining to other industrial trends; providing recommendations for fine tuning business strategies.

Core Competencies

•Strategic Planning:

•Establishing corporate strategies & budgets for achievement of top / bottom line targets.

•Streamlining existing processes to enhance efficiencies while minimizing operational time / costs.

•Preparing & maintaining MIS; carrying out various promotional activities.

•Business Development:

•Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve market share metrics.

•Identifying and developing new streams for revenue growth and maintaining relationships with customers to achieve repeat / referral business.

•Increasing sales growth and driving initiatives in order to achieve the business goals.

•Locating prospective customers, generating business from the existing customer, thereby achieving business targets.

•Customer Relationship Management:

•Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.

•Attending to customer’s complaints and undertaking steps for effectively resolving them.

•Team Management:

•Recruiting, mentoring and imparting training to the field functionaries to ensure sales and operational efficiency.

•Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Organisational Highlights

Since Feb 97’ ACT INDIA (TML Dealer) joined as Sales executive

- South iIndia’s fastest growing TATA commercial vehicles dealer & dealing with Building materials allover India.

Role:

•Developing business through various channels and converting opportunities into profitable returns.

•Ensuring attainment of budgeted branch sales targets for all sales verticals as well as operational & customer service efficiency

•Product training and policy updating for the new and existing team.

•Deriving new schemes for the customer’s in month wise.

•Handling customer complaints and providing solutions, directing the customer in right way.

•Heading a team of DST with team of 20 people.

Accomplishments:

•Promoted as a Sr.sales executive from 2001 onwards.

•Promoted as a Team leader effected from 2004 onwards.

•Promoted as a Branch manager from 2006 onwards.

Sept‘95–Jan’97 TV Sundaram Ayyankar &sons Ltd

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Academic Credentials

•MA from Annamalai university, Chidambaram, (1984 – 1986).

. DLL&AL (DIPLOMA IN LABOUR LAWS AND ADMINISTRATIVE LAWS 1985-86

Technical Proficiency

•Packages : MS Office

•.OS : Windows XP

Personal Details

Date of Birth : 14h July 1962

Father’s Name : G.Janakiraman

Address : No. 32, Ashok nagar west,

RMS colony,

Karumandapam,

Trichy - 1

Languages Known : Tamil, English & Telugu

Martial Status : married

I hereby declare that all information’s provided above are true to best of my knowledge.

Yours truly,

(J.PADMANABHAN)

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