Engineer Quality
Resume:
JAIME ARAMBULA
*************@*****.***
Profile
Energetic and result-driven professional applications and customer quality engineer with more than a decade of experience and a track record or working remarkably well with minimum supervision. Proficient in working with customers to understand quality performance index, issues and drives improvements on selected areas to improve customer satisfaction. Expert level knowledge obtaining details, analysis and resolution for complex situations related with customer satisfaction. Experience working with new product introduction and development. Experience working on complaints resolution for internal and external customers.
Skills
Solid ability to interface with all levels of workforce in order to provide excel quality solutions
Extensive knowledge of the Latin American business sector
Thorough knowledge of customer’s service and applications engineering
Bilingual English-Spanish proactive minded Industrial Engineer
Experience establishing training programs for multidimensional business units
Ability to drive and maintain a quality program
Lab testing, inspection and corrective actions activities
Ability to interface with buyers, suppliers and internal workforce
Ability to interpret regulations into workable processes
Accomplishments
More than 300 visits to customer sites in the USA and Latin America
Product return rate reduction due to mishandling of product of 50% by training customer workforce
Redesign of production coils stations at Rain Bird Nogales Mexico Plant
30% waste reduction at Rain Bird Nogales Mexico Plant
60% increase of customer satisfaction index during 12 years working as a quality/applications engineer
Worked two months as a residence engineer within R.E Phelon customer facilities in South Carolina, Puerto Rico and Dominican Republic
Increment of business rate with R.E Phelon of 70%
Led the multidisciplinary teams and answered more than 350 customer’s complaints
Trained more than 3000 employees and customer’s facilities including all levels of the workforce
Helped on the design of ignitions coils at Delphi Mexico Technical Center
More than 180 PPAP developed with a 95% rate of acceptance at first revision
Attended several tradeshows in the USA and Latin America
Presented several technical papers at Delphi, Vogt, Invensys, Wabash Tech, Toro
Web’s portal administrator: COVISINT, IMDS, UL, ASTDM, IEC, NEMA, CUSTOMER DATA BASES
Active participation as an auditor of the Quality System during 12 years
Professional Experience
Copper Magnet Wire Specialist Consultant
July 2012 to date
Copper Magnet Wire Consultant Services –OKLAHOMA
Independent Consultant Services specialized in the field of fine copper magnet wire applications, testing and quality inspections. Proper use and applications professional advice for the diverse combinations of copper magnet wire gauges and enamels. Verification of APQP documents (PPAP, PFMEA, Flow Chart, Control Plan, Performance and Tests results).
Applications and Customer Quality Engineer
February 2000 to May 2012
ELEKTRISOLA SA DE CV –MEXICO
Assist customers in the proper selection of products, in the application, installation, startup, calibration, troubleshooting and problem solving of products and systems. Audit quality operating system. Laboratory testing functions. Visiting customers regularly in order to provide excel supplier services. Industry functions such as trade shows and technical conferences.
Quality Supervisor Engineer
1998 to 2000
SARA LEE CO - CD. JUAREZ, CHIH/MEXICO
Complete quality system development for operations start up. Supervise a group of 17 quality inspectors. Attend quality audits. Lead quality activities during production process. Decision making on rejected product. Quality trends presentations to management.
Quality Supervisor Engineer
1994 to 1996
DELPHI - CHIHUAHUA, CHIH/MEXICO
Supervise a group of 15 quality inspectors. Attend quality audits. Lead quality activities during production process. Decision making on rejected product. Quality trends presentations to management
Education and Training
CQE for ASQ diploma at ITESM
BS Industrial Engineer ITCH
Understanding and Implementing APQP with PPAP, AIAG 1.5 CEU Credits
Introduction to Coil Manufacturing, EIC/EMCW
International Material Data System IMDS, VW
Motor/Generator Materials, EIC/EMCW
Generator Diagnostics and Materials, IEC/EMCW
Coil Winding Innovations, IEC/EMCW
NEMA Magnet Wire, IEC/EMCW
Fuel Cell Applications, IEC/EMCW
Switching-Mode Power Supplies, IEC/EMCW
Emerging Technologies in Manufacturing, IEC/EMCW
ISO/TS Internal Auditor, CIG
Electrical Insulating Material Considerations, EMCW
Coil Winding Automation Past, Present and Future, EMCW
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