Marisa Keating

*** ****** ****, *** ********, New York 10804 Home 914-***-**** acrkgs@r.postjobfree.com

Professional Summary

To become part of a friendly and enthusiastic team of professionals that are willing to assist and encourage one another to ask questions and work together to achieve the same goal in client satisfaction of either a product or service.

Work History

Senior Educational Consultant, 10/14 - Current Discovery Toys New Rochelle, New York

●Make calls to local schools, hospitals and businesses to introduce products.

●Coordinate school read a thon’s to bring products into the classrooms.

●Participate in selling products at local community fairs, hospitals and boutiques.

●Manage school fundraisers and toys raisers.

●Participate in weekly team meeting calls to obtain new business ideas and boost sales.

●Recruit to build a team for more earning potential.

●Consistent in meeting monthly team sales quota.

●Host parties in people’s homes and give presentation on company products.

Office Manager, 02/10 - Current Tradesman Group, LLC New Rochelle, New York

●Coordinate daily activities relating to relocation and installation projects to ensure that all field personnel are dispatched to their assigned projects.

●Schedule appointments for sales personnel and estimating group with new and existing clients.

●Manage accounts receivable and other relevant accounting duties such as accounts payable and payroll.

●Ensure that the company is in compliance with necessary licensing and insurance requirements.

●Provide human resource support to employees by managing the health care insurance program as well as the 401K and life insurance programs.

Claims Representative, 08/99 - 08/01 Vanderbilt Properties Insurance Brokerage New York City, New York

●Managed property, casualty, directors and officers, errors and omissions, automobile insurance claims for purchasing group (insurance broker) for residential properties throughout the country.

●Made arrangements for the insurance carrier to visit the loss site.

●Monitored the handling of claims by the adjuster to ensure that the claims were properly reserved, subrogation possibilities were followed up and settlement numbers were reasonable.

●Made every effort to shift the loss to the contractually liable party, if applicable.

●Analyzed all aspects of the claim; liability exposure, subrogation possibilities, contractual transfers, damaged property of the insured.

●Created property, general liability, directors and officers Acord forms using Applied Systems.

●Provided loss history reports to our insureds.

●Worked closely with insurance adjusters to settle claims.

●Reviewed incident reports forwarded by building superintendents and contacted them and managing agents to determine whether or not the incident would exceed the deductible prior to reporting the loss to the insurance carrier.

●Reviewed summons and complaints and forwarded to appropriate carriers.

●Worked closely with attorneys to provide them with appropriate contracts to attend court ordered examinations before trial, depositions, etc…

●Participated in giving seminars to the managing agents instructing them and the building superintendents on managing claims and defining general liability and first party property coverage and what to do if there were contractors on the premises and how to handle them in the event of a loss.

Claims Representative, 10/97 - 08/99 Cushman & Wakefield, Inc. New York City, New York

●Managed automobile, casualty, and property insurance claims for Cushman & Wakefield’s (C&W) 45 branch offices nationwide.

●Analyzed third-party General Liability lawsuits to determine firm liability and interacted with other insurance carriers to identify appropriate course of action.

●Examined and reviewed management agreements, leases and contracts and corresponded with other law firms to coordinate pre-trial preparation efforts for C&W’s Legal Division.

●Arranged C&W’s employee deposition process to include establishing guidelines for gathering and coordinating relevant documentation and for determining appropriate trial witness.

●Maintained close relationships with Insurance carriers and attorneys.

●Created and managed a current and complete legal calendar of all trials, hearings, and interrogatories to ensure that all information enabled an appropriate and full defense.

●Responded to request for information that the defense and plaintiff attorneys required including payroll information, lease abstracts, contracts, maintenance agreements.

Claims Coordinator, 04/96 - 10/97 Cushman & Wakefield, Inc. New York City, New York

●Managed, reviewed and processed worker’s compensation, short-term disability and automobile insurance claims, and served as relationship manager to insurance carriers throughout claim process.

●Coordinated with brokers to ensure proper issuance of contractor, performance, real estate broker bonds, and certificates of insurance (for leased commercial space).

Administrative Assistant, 08/89 - 04/96 Cushman & Wakefield, Inc. New York City, New York

●Liaison to architects, contractors and accountants for commercial development projects.

●Prepared business and expense reports.

●Created and maintained real property proposal binders.

●Packaged solicitations for commercial leasing and building management.

●Managed daily business affairs for division executive and directors.

●Developed computer database to identify available commercial space in NYC.

EDUCATION

Pace University White Plains, New York

September 1985 - June 1989

Bachelor's Degree / English Literature

SKILLS

Writing all types of correspondence & evaluations

Expert

Microsoft Outlook

Expert

Microsoft Office Excel

Intermediate

Telemarketing

Expert

Microsoft Project

Intermediate

PowerPoint

Intermediate

Personal and Professional Training and Development

Expert

Customer Service/Sales

Expert

LANGUAGES

Italian Fluent

Spanish Advanced

INTERESTS

Skiing, Cooking, Books/Reading, Traveling, Roller Blading, Tennis, Ice Skating, Fishing, Sailing, Golfing

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