Customer Service Dental Assistant
Resume:
Donovan N. Mamo
Tooele, Utah, 84074
(435) 695 – 8252
***********@*****.***
Education
Tooele High School – Tooele, Utah
August 2007 to May 2011
Work Experience
Electronic Recycling Solutions (ERS), August 2013 – Present
Warehouse Operations
oReceiving/Put-Away: Unload inbound shipments safely and move product to storage locations. Efficiently stack and store the merchandise in the appropriate areas.
oQuality: Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances.
oOrder Picking: Pull and prepare product for shipment, ensuring that the exact number and type of product is loaded and shipped. Perform picking duties in an efficient manner that meets customer service standards.
oLoading: Efficiently move product from staging and/or storage areas into rail cars or trailers.
oEquipment: Load, unload, move, stack, and stage product and materials using a forklift, clamp truck, or other power equipment. Use radio frequency equipment for picking, receiving, putaway, and load functions, as required. Maintain the facility’s equipment and materials in a neat, clean, and orderly fashion. On a daily basis, inspect and perform minor maintenance on the forklift or other equipment. Operate all equipment in a safe and efficient manner following prescribed work methods.
oInventory: Keep appropriate records and reports to guarantee that tight inventory control and security are maintained. Assist in physical inventories. Ensure proper stock rotation.
oSafety, Sanitation, Security: Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety. Comply with OSHA and MSDS Standards.
oMaintenance: Perform or assist in building, grounds, and equipment maintenance as required.
Domino’s Pizza Delivery Driver, February 2013 – August 2013
Delivery Driver
oPerform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures; and provide quality customer service through positive and professional interaction with customers in person or by phone.
oWork as part of a team and assist others by being on time for a shift, supporting other workstations during a shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
oAccurately process order paperwork and payment transactions and execute cash management duties. Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift. Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.
United Parcel Service (UPS), October 2012 – March 2013
Preloader
oMove freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
oRead work orders or receive oral instructions to determine work assignments or material or equipment needs.
oRecord numbers of units handled or moved, using daily production sheets or work tickets.
oAttach identifying tags to containers or mark them with identifying information.
oSort cargo before loading and unloading.
oCarry needed tools or supplies from storage or trucks and return them after use.
oMaintain equipment storage areas to ensure that inventory is protected.
oPack containers and re-pack damaged containers.
oStack cargo in locations such as transit sheds or in holds of ships as directed, using pallets or cargo boards.
Security and Investigation, April 2012 – September 2012
Security Guard
oPatrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
oAnswer alarms and investigate disturbances.
oMonitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
oWrite reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
oCall police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
oCirculate among visitors, patrons, and employees to preserve order and protect property.
Wal-Mart, August 2011 – February 2012
Deli Sales Associate
oReceive and Stock merchandise/supplies from distribution centers and suppliers and complete, maintain and retain required paperwork, logs, and other documentation.
oProvide customer service by acknowledging the customer, identifying the need, and assisting with Purchase decision.
oMaintain Deli area in accordance with company policy.
oFollowing company and regulatory policy and procedures for food safety and prepare deli products on customer specification.
Cart Attendant
oRetrieving and maintaining the shopping carts.
oHelping customers with carryout items.
oMaintain a clean work location.
Boy Scout Camp, June 2010 – August 2010; June 2013 – August 2013
Life Guard
oMonitored water front area for violations and potential hazardous situations.
oSupervised and assisted with instructional programs.
oInstructed all levels on stroke technique.
oDesigned and taught in-service lifeguard training.
oSupervised other lifeguards and staff.
Camp Commissioner
oDeveloping youth leadership
oGive guidance to unit leaders in solving behavior problems and challenges.
oLet the Camp Director know of circumstances that require immediate attention because of safety, youth protection, or other reasons.
Tooele County Health Department Healthy Smile Clinic, November 2009 – February 2010
Dental Assistant
oAssist the dentist in patient examinations, X-rays, Fillings, and Extractions
oCleaned patient’s teeth
oApplied Fluoride treatments
oMake Dentures and partial denture molds
Achievements
Eagle Scout
Certified Dental Assistant
Completed the course and earned a certificate for Law Enforcement
Activities
LDS Church youth volunteer program – Various times between 2001 to present
Tooele High School Varsity Soccer – Feb. 2010 to Present
Volunteer Scout Camp Preparation – June 2010
Tooele High School Cross Country Team and Track and Field Team – 2007 through 2009
Cleaning, Painting, waterproofing Pioneer museum property – April 2005
Skills
72 word per minute typing
Very fit and athletic
References
References will be provided upon request.
Contact this candidate