Carol Heller
Top-producing business manager with experience in strategic planning,
development and leadership in tiered sales organizations and with partners across
a multi-cultural, multi-lingual territory. Ability to bring together diverse personalities
and views to effectively meet business requirements. Strong financial, analytical
Summary and management credentials. MBA Degree. Fluent Spanish. Conversational
German and Portuguese.
Columbus
January 2013 June 2015 Ft. Lauderdale, Florida
Director of Marketing Columbus Business Solutions
Work with Product Directors, Strategic Solution Partners and local Marketing
teams to lead the go-to-market and communications strategy for B-to-B sector for Pan-
Caribbean region, including solution and country launches.
Develop and drive Digital Marketing and Content strategy and campaigns.
Evangelize and Implement market automation process and tools.
Develop market communications materials including brochures, datasheets,
customer case studies as well as managing branding guidelines.
ECI Telecom
April 2008 November 2012 Ft. Lauderdale, Florida
Director of Marketing Americas
Developed marketing strategy for the Americas Region (including United
States, Caribbean, Central and South America).
Designed, developed and executed marketing programs, advertising, public
relations, digital programs, webinars and trade show participation to support the sales
and distribution of products. Integrates social media (Linked-in, Facebook, Twitter) with
all programs.
Worked with Eloqua and Siebel systems to ensure closed-loop
marketing.
Ensured effective marketing results and achievement of marketing objectives
within designated budget.
Provided strategic direction for the region on new product launches and
associated marketing plans. Identified showcase customers in each target market to be
used to provide credible references for new products and services.
Carol Heller Consulting
November 2006 April 2008 Boca Raton, Florida
Marketing Communications Consulting for technology and service companies. Projects
included: New product launch, Collateral development,Tradeshow strategy,
Public Relations plan, Website architecture/ copy, Meeting Planning
CopperCom
June 2001 October 2006 Boca Raton, Florida
Director of Corporate Marketing
Directed and managed all aspects of a corporate marketing
communications
organization.
Responsible for the development of marketing strategy, creation and
implementation of a brand strategy and brand consistency program, message
development and dissemination, web communications, industry analyst program,
public relations program, customer relationship marketing, corporate events and
trade shows, sales tools and collateral development and demand generation in
support of all customer segments, product, service and channel requirements.
Operatonalized the companys corporate communication and activities plan
oversaw marketing programs to include trade shows, public relations, corporate
Web site, direct mail, advertising and customer success stories.
IBolsa, Inc.
April 2000 April 2001 Boca Raton, Florida
Chief Marketing Officer
Defined marketing strategy including branding, product and market
definition, public relations, advertising, and promotions.
Closed co-marketing agreement with Terra Networks featuring iBolsa as
the broker in the Financial Channel. Negotiated with PSINet on a services-in-
exchange for equity agreement.
As part of the management team, participated in decisions regarding
company strategic and tactical direction, financial impact, personnel and
partnerships/alliances.
Netscape Communications Corporation/Sun-Netscape Alliance/ I-
Planet
July 1998 - April 2000 Boca Raton, Florida
Director of Marketing; Latin America Region
Developed and implemented the Marketing Strategy for the region including
public relations, advertising, events, local testimonials and partner recruiting.
Primary spokesperson for the region with US-based and local press in Brazil,
Mexico, and Colombia.
Developed and supported Channel partners. Responsibilities included
channel recruitment and certification, sales and operations.
Digital Equipment Corporation
November 1980 July 1998
Promoted rapidly through a series of increasingly responsible positions with this $14
billion technology development/manufacturing/sales corporation. Received numerous
commendations for exemplary performance including the corporations Circle of
Excellence Award in 1993 and three DEC100 Club Awards.
Education
Master of Business Administration, Northeastern University, 1980
Bachelor of Arts, Psychology, Cornell University, 1978
Professional Education including training in product technologies,
Continuing
sales/marketing, leadership development, communications and executive development.
Other
Volunteer at Boca Raton Regional Hospital Emergency Room (Feb 2013 current),
Millpond Book Club President (2009-current), USTA 4.0 Womens Captain (2005-2014),
Organized Team for Susan G. Komen Race for the Cure (2010), Volunteered at
Project Graduation - Spanish River HS (2006-2011).
Carol Heller, acrk8u@r.postjobfree.com, 561-***-****