Sales Customer

MATTHEW BORCHARDT

303-***-**** acrjn2@r.postjobfree.com

Education:

University of Wisconsin-Whitewater Whitewater, WI

Bachelor of Business Administration - General Business Major 2015

Experience:

Wheel and Sprocket Brookfield, WI April 2015 - Present

Bike Mechanic

Interact with customers; provide customers with answers regarding basic maintenance and service accessories

Write work orders based on on-the-spot analysis; recommends maintenance beyond the initial customer request as appropriate, focusing on long-term bicycle safety and performance, and provide customers with accurate cost estimates

Perform all repairs from minor repairs to full tune ups based on experience and qualifications

Assemble new bikes as required

Zywave LLC Milwaukee, WI October 2013 – June 2014

Marketing Research Intern

Work with the Sales Operations Team and Intern Team with all aspects of lead generation initiatives including data validity and accuracy, mass data uploads, and cold calling.

Administering phone surveys to businesses within the industry to validate current prospect lists.

Help with CRM reporting and data facilitation by ensuring data is accurate and up-to-date.

Expand upon and build new lead lists by researching existing lead lists, visiting prospect, vendor and association websites to find new leads.

Keep current on web browsing techniques that will make duties more efficient.

Willing to perform other tasks on projects as needed/assigned

DISH Network Littleton, CO November 2012- August 2013

Inside Sales Associate

Answer inbound sales inquiries.

Assess the consumers’ needs and offer appropriate products, programming, and promotions based off those needs. Effectively and thoroughly educate the customer regarding their equipment, programming package, and price.

Provide a quality customer experience regardless of the inquiry or outcome.

Achieve and exceed established weekly, monthly, quarterly and annual sales goals.

Process completed sales and ensure 100% accuracy of the work order.

Roundy's Supermarkets Inc Oconomowoc, WI November 2011 - July 2012

Order Selector

Receiving food orders from stores, picking to order and stacking the boxes safely onto pallets. Loading the semi-trailer in order of the stores the truck will be stopping at.

Training new employees and assisting them to run at the designated efficiency rate.

Dealing with sanitation issues of a food distribution center.

Worked on average 25 hours per week while in school and 40+ hours per week during the summer and breaks.

Classic Carpentry LLC Muskego, WI May 2008 - August 2012

Carpenter

Finish carpentry work on new houses

Remodel kitchens, baths, recreation rooms, bedrooms, laundry rooms, including rough carpentry, dry wall, venting, insulation, finish carpentry, and painting.

Built additions and garages from foundations to roofs

Raised buildings to add foundations, and added to foundations of existing dwellings

Worked on average of 20 hours per week while in school and 40+ hours per week during the summer

Technical Stills

Languages: HTML, HTML5, CSS, Javascript, Joomla

Extracurricular

Semi-professional off road bike competitor January 2013- Present

Volunteer at Wisconsin Bike Fed December 2014- Present

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