LETITIA BROWN

760-***-**** acrjbl@r.postjobfree.com

Experienced and confident healthcare worker holding supportive education and training including CPT1, MA, and CNA/HHA Certifications. Lengthy service contributed within contract positions, delivering quality patient care through empathy, compassion and guidance. Ability to assess patients’ needs, record details accurately for lab work and abide by hospital policies and procedures in accordance with state, federal and local laws offering professionalism, competence and aptitude.

KEY SKILLS & AREAS OF EXPERTISE

Perform venipuncture, skin puncture and pre and post analytical steps of laboratory testing

Uphold policies & procedures, principles of responsibilities and applicable state, federal and local laws

Select appropriate phlebotomy technique relative to the age & physical maturation of the patient

Assess the quantity of blood to be drawn from the patient based on the patent's age, physical maturation and the test or study to be performed

Complete venipuncture, finger stick or heel stick, as required, proficiently on patients of all ages

Correctly label samples & transports to laboratory or clinical laboratory scientist as required

Perform the pre-analytical phase of testing by bar coding, centrifuging, separating, logging, culturing, and staining of bacteriological specimens

Establish and maintain courteous, cooperative relations with the public, patients & other personnel

Checking in patients, collecting appropriate revenue, accessioning test orders, and giving detailed preparation instructions to patients

Handle difficult patients in a professional manner and offer support and empathy

Follow directives from all supervisors, leads, and seniors

Assume front and back office activities and responsibilities

PROFESSIONAL EXPERIENCE

Phlebotomist, Kaiser Permanente, Fontana

(June 2015 to Present)

Act as an on-call floater to work hospital floors and clinics as requires and provide support in Urgent Care

Lab Assistant II, Kaiser LAMC

(August 2010 to June 2015)

Provided support on assigned hospital floors, floated to outer laying clinics, and controlled floor assignments

Assisted with bone marrow procedures and processed patients specimens, checked in patients and worked Urgent Care

Lab Assistant/Phlebotomist I, Kaiser LAMC

(February 2009 to July 2010)

Worked assigned hospital floors, blood bank, ER, drawing blood on toddlers, adults and geriatric patients, while collecting bedside specimens

Medical Assistant, Kaiser West LA

(October 2008 to July 2010)

Supported various departments including GI, Pulmonary, En-do, Hematology, Oncology, Neurology, Infectious Diseases, Internal Medicine and Urgent Care

Performed injections and assisted with pulmonary functions procedures

Phlebotomist II, Long Beach Memorial Hospital, Long Beach, CA

(July 2007 to February 2010)

Contracted to work at draw station, performing around 70 draws per day

Conducted draws on toddlers, adults and geriatric patients, collected and processed specimens

Previous roles surrounding Phlebotomy and MA held at St Mary’s Medical Center, County Central Juvenile Hall, Long Beach VA, Diagnostic Lab, Quest Diagnostic Laboratories, Cerritos Reference Laboratory and Century City Doctors Hospital, all based in California.

EDUCATION AND TRAINING

Generic RN/BSN Program, National University, Los Angeles, CA, 2011-2012

Certified CNA/HHA, Compton Adult School, Compton, CA, 2009

Nursing Prerequisites, LASC, Los Angeles, CA, 2008-2009

MLA/Phlebotomist, Certified CPT 1, State and National, New Bridge College, Long Beach, CA, 2007-2008

MA Certified/Limited X-Ray Diploma, ACMT, Gardena, CA, 2001-2004

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